Snow storm 2021. We get notified at 4pm the day of our pickup that they won't be out. Okay. Fine. We actually got our cans out, but fine. Nope. They aren't coming by at all this week. Recycling? We have to wait two more weeks. So ... they just are not doing this pickup at all. I send a message in to ask for a credit for the week since they aren't running for us at all. I get back "we don't issue credits for delayed service." This is not a service delay! You aren't coming by! Can I reply to the email? Nope. Looks like we are canceling soon as soon as we find another provider. This was after a missed pickup that was not picked up until 6 days later ... yep, one day before the next pickup. We called 5 times to get it to happen. Get better customer service. read more

They gave me a trash bill for one month for $1000- fees added on to fees with a $300 fuel charge which is a percentage of the actual bill. Terrible customer service. read more

This company sucks! 2 weeks of missed trash pick up. The customer service agent said they picked up last week, and they did not. Said they were picking up today, and did not. read more

My level of angry right now is over the top!! Republican Services is a joke!! Can we get a new trash service for the community? They did not pick up our trash Thursday in an alleyway with a straight line of cans!! How do you miss one? Yes It was out on time, no not overflowing. Right next to recycle can that got emptied. I spent an hour on the phone on Friday with a guy who was completely clueless. Finally got a supervisor who PROMISED it would get picked up Monday. Unacceptable in my opinion. But it would be picked up, got a call Friday and a voice mail saying it would get picked up Friday. It never happened. Monday come and gone never happened. Tried to call 4 times today. Call never answered. Last time I called before 4 held for 35 minutes only to go to a recording that said call back during our business hours! ? completely unprofessional and unacceptable.! We have no where to put anymore trash out until they pick this up! Waste Management you reading this? read more

Here is an update - still no trash pickup after 3 weeks. But I do get emails, messages and phone calls every day assuring me that the trash will be picked up tomorrow! Tomorrow! Tomorrow! How can I give this company a minus rating? I just want the service I paid for - is this really too much to ask? read more

I have had Republic for residential service for trash and recycling for several months. On 03/27/26, they decided to pick up my trash but not my recycling. Noticing this, I contacted them via phone and chat. The first customer service rep said the driver claimed the receptacle wasn't out. I told them I placed the can in the same spot the day before. I've literally placed the cans just in the driveway not far from my mailbox ever since this service started. I later learned they had a photo of the cans exactly where I always put them. They said on the first call they would pick the recycling the next day. I was angry about the driver lying, I called back and asked if anyone would be willing to take notice of the driver's claim that my receptacles weren't in the same spot ready for pick up. I was then told they wouldn't pick it up until Monday. They also advised me the cans had to be about 4 feet away from any obstacle like a mailbox. It would have been nice to know this from the very first time. We now have a driver or his helper who can't be bothered to walk about 5 feet to put it on a machine that does the lifting for them! I am cancelling them and plan to not use them in the future. I found a cheaper and better company. Guess customer service isn't that great, and we like to leave people in the dark about what the pick-up rules are. This is why we don't see many blue trash cans in this neighborhood. Lesson learned! read more

Today driver dumped only one of two dumpsters at 6am at our Cooperative. This following two missed pickup days. Leadership notified them to cancel services and this is how we are treated in our last 30 days. Different drivers have different thoughts on how full a dumpsters can be, some won't even pick up if top is a bit raised. read more

After my original review, Republic Services asked me to email customer service. I sent two emails and a written letter enclosed with my check; none received a response. I paid the $80 bin removal fee quoted to me by phone, clearly marked the check as final payment in full, and Republic cashed it. The bins were picked up. Despite this, I continue to receive automated collection notices for additional junk "fuel/environmental recovery" and miscellaneous fees. They cashed the check three weeks after I sent it, and this account is settled. Phone calls route customers back to the website, creating a loop with no way to resolve billing errors. I'm sharing this update so others know to document everything carefully and be cautious about post-cancellation charges. read more

Horrid service, have a dumpster instead of cans, every month there is BS fees. Management is always changing your supposed contract length without consent or approval. Started in 2024 @$75 a month for weekly service on a 2 yard, down to every other week and now its @ $200 a month. canceling services today and thought to review while looking up competitor's services. save the headache and go somewhere else read more

very poor service, constantly missed collections and incorrect billing. Moved to HBS for almost half the cost and a far better service. Would strongly recommend avoid using them. read more

They need to improve their reliability, honesty, customer service, and value. This company has zero integrity. They missed my house on a regular pick-up. I contacted them that day, and again the next business day and again the next day. Each time they tell me they'll be here today. But they have not shown up. Yesterday they told me my service was pending cancellation at my HOA's request. So is this why they won't honor their agreement, because they are still under agreement! Tomorrow is my regular pick up again. Their drivers had been friendly and always waved at our little ones. But those guys are gone. Now our drivers are "just doing their job" with little joy to spread around. It's obvious to me that the company has no concern for their staff or their customers. Don't go here. Find someplace that honors people! read more

Monday, Feb. 9th, 2026 - - broke the gate - can't get in - hole in garage wall due to not placing the dumpster in the correct spot where there is bumper to protect the outside of the garage - bent the sign that is posted on the gate - twin size mattress stuck at the bottom of the dumpster for over 3 months Wednesday, Feb 11th, 2026 - - morning pick-up - gate still broken - hole still in the wall - sign still bent - dumpster not in the correct place - I moved the dumpster to the correct spot - This 64 year old woman climbed over the almost 6 feet wooden gate - mattress still in the bottom of the dumpster Called the number listed on the dumpster at 4:45 pm and a call center answered. On the phone with them for 26 minutes, put on hold a lot, just so that they can locate the address and so that I could tell them about what had occurred during the Monday morning pick-up. After all of this time, at the very end of the call, I was then told that someone would call me so I can tell them what happened. I asked when I would receive such a call and I was told by the end of the day. The person who works for Republic did the damage so why didn't he/she report the damage. Why didn't Republic come out and fix it. I just LOVE when I am left to do other people's job. What the h____ is wrong with people and not caring! read more

Do not use this company!! They will flat out lie to you about picking up your trash, most of the service reps can barely speak English. Terrible experience all the way around!!! read more

I don't know if they are having technical issues, or just incompetent, but they miss picking up recycling 2-3 weeks/month. Don't use them.

Worst company ever?!?! I went to cancel because I found out they have been over charging me $65 every time the lid didnt close all the way. $1000 over the last 9 months. They told me that I was under contract. I said how? Ive been with you for 4.5 years? They said you signed a 3 year contract. I said no way I did that. Who signs a 3 year contract for trash at their house? Even if I did, its been 4.5 years. They told me if I dont cancel 60 days before your 3 years, it auto renews This company is the worst I've ever seen. They show be in jail. read more

Absolute racket,...They slowly increase their price and make it IMPOSSIBLE to cancel. Literally spent three lunch breaks on hold just to speak with someone. Waste management is 1/3 the price read more

This is a horrible trash company. I live in an HOA community and our trash has not been picked up in over 2 weeks. Not since 1/5/26. When you call customer support, they lie and tell you,"We'll have someone out there tomorrow." We've been told that at least 3 times. They lie, gaslight, and do not honor their word. I lived in my community for 7 years and this has never happened. I don't know how they are still in business. read more

If I could give this company 0 stars I would. I accidentally opened an account while trying to get rates for my area. I called for 2 days to cancel but no one picked up and you can not cancel on their chat. I finally got ahold of them on the third day and canceled but they delivered cans any way and now I am being billed for a non existing account read more

I have contacted this company seven times to pick up trash cans left by the former owner of my house. I was assured they would be picked up on Monday this week. It is now Thursday and their trash cans are still sitting on the curb in front of my house. read more

Avoid this trash service and you will be thankful. This company missed several pickups for 6 months or better. When called on their mistake they offered no remedy other than to show up the next week. I am trying to cancel service, and they offered another quote. yup you guessed it, no quote arrived, and I have called several times to cancel. No return call, just endless phone tree and messages. But HEY I bet you get ahold of someone if you want NEW SERVICE!!!!!!! read more

One thing they do well: pick up the trash on time. What they don't do well is everything related to billing. In the last 3 years, the quarterly charges have doubled. They've evidently taken a page from the local slumlords and have started tacking on miscellaneous fees to gouge as much out of their customers as possible. We're switching to a different service, and Republic is charging us $40 per can (that's $80 because we have trash and recycling) just to pick up their own cans. I couldn't request to stop service on their website, and I couldn't request it through their janky chatbot. I had to CALL them and be on HOLD like it's 1995 to cancel my service. Oh, and their customer service (which again, you have to call) is only open during my work hours. Yay for having to give up all of my break time to get gouged one last time for as much money as they can legally get out of me! The world needs fewer companies to be like this. read more

Republic services increase pricing without notice, you find out when you get a bill. Cutomer service reps do not try to work with customers. This info is based on many calls over the years. read more

So a little disappointed here with the pick ups and the times of pick up. Last week the trash pick up showed up at 7am and caught us off guard because we haven't taken the bin out. They never show up this early. Needless to say, they passed several homes on that route and there were several neighbors who haven't placed their bin out just yet. You'd think they would come back around a second time and actually pick up, nope, not a chance. Fast forward to this week, the trash pick up shows up at 11:30am. Totally no consistence whatsoever. read more

Trash removal is something I do not need problems with and REPUBLIC SERVICES has provided that for 9 consecutive years since 2016. I pay them annually and have kept my weekly cost in line with other companies. Some may advertised a little less but "you get what you pay for" They have never missed a week and on holiday weeks their schedule is delayed 1 day. I have had the same driver (Sr Hernandez) for several years. Their trucks are well maintained, clean and seem to be more quiet than other companies trucks. Thank you Republic for your superior service!! read more

Wow, this service is the absolute worst. The website is horrible. The customer service reps are pleasant but can't accomplish anything because the company is horrid. Insanely frustrating and infuriating. So, unless you like to spend time on the phone banging your head against the wall trying to resolve issues, which I'm guessing you don't, then do not use this service! read more

This is the worst trash service. The city of Arvada chose them as their trash carrier and they skipped us and never came back. I am bringing the receipts too, look at my photos, this is my next door feed. They don't even pick up the trash. They give you attitude when you call. They promise to pick it up the next day. They never come. Some neighbors waited 3 weeks. Arvada messed up. Rather than support local, the politicians decided to support mega national chain. Aren't these guys against big companies gobbling small ones? read more

Republic Services Commerce City - Speaks for itself - Dumpster Rental Near Me - Commerce City, Colorado

Absolutely terrible service and questionable billing practices. Republic Waste missed BOTH my trash and recycling pickups 4 times in just 6 weeks. When they finally showed up, they charged me a surcharge for having extra bins (which were only full because of THEIR missed pickups!) The surcharge was actually higher than the credit they gave for missing the previous services. When I questioned where this surcharge policy was documented in their Terms & Conditions, their response was "It's not written anywhere, that's just how we've always done it." Completely unacceptable and unprofessional. Save yourself the headache and choose another waste service provider. Their unreliable service combined with arbitrary charges and lack of transparency make them impossible to recommend. AVOID! read more

Never ever picks up garbage on the scheduled days. This is about the tenth time. Last week I had to flag the garbage truck down drove right by and then said I didn't see your trash can. read more

OVERVIEW DIRECTORY REVIEWS PHOTOS ABOUT Google review summary 5 4 3 2 1 1.0 (1) Reviews Sort by Most relevant Newest Highest Lowest Ben Barringer 45 reviews Payed for 2 cans the trash guy said only one so didn't take either sometimes would take 1. talked to manager at water company where I pay bill they said put it out will take care of it so we did. They delivered a third I'm disabled in sec 8 ... More Ben Barringer 45 reviews Payed for 2 cans the trash guy said only one so didn't take either sometimes would take 1. talked to manager at water company where I pay bill they said put it out will take care of it so we did. They delivered a third I'm disabled in sec 8 housing so he would take it taged the 3 sometimes would take 1 so trash built up. Called again manager at arvad water said put it all out well take it so its done.Trash guy refused so we called the people we pay never late and she claimed this time we have to pay for each page that I already paid for that they refused to take. So instead of doing thier job they left half the trash for a year and to make more money the want us to buy a sticker and repay to take trash I already paid for. I'm disabled fully on longterm care with 5 grandchildren under 9 living with me and thier refused to do the job we paid on time every month made a back up of trash in our garage that now we have to spend food money to take after I paid for 2 cans for 1 year and a half. Trash company said same thing. I'm gana ask neighborhood app how many other houses there doing this to read more

Republic Services Commerce City - We paid a company to take 20 more theve done this for 1year and a half this is how they treat fully disabled people - Dumpster Rental Near Me - Commerce City, Colorado

I have used Republic Services in both residential and commercial settings. I cancelled residential service because the drivers would constantly miss pick ups and getting it fixed on the phone was always a 45-minute ordeal. On the commercial side they use deceptive and unethical business practices to increase profits and trap customers. You may agree to a year contract for dumpster service for a certain price. However, during the year the pricing will increase. Most people are busy and think it must just be an overage charge and pay the bill. Unfortunately, the fine print of the contract says that if you pay the bill you have agreed to the new amount. What is worse, you call to cancel, and they say sure no problem, but do not tell you that you have to send the cancellation to a specific email 60 days before the year end. If you do not cancel in a specific way the contract automatically continues for another year. If you try to cancel after it renews, they say you are responsible for a hefty contract cancellation fee. Horrible unethical company. DO NOT USE!! Update - finally got away from this unethical company by filing a complaint with the BBB. As a settlement, they allowed me to cancel with out penalty. Service continued for two weeks and suddenly with out notice they pull their dumpster on a Friday afternoon. Spiteful action preventing me from getting a replacement. They are not just a bad unethical company, they are evil. read more

Follow-up Review. I received a couple of emails and a couple of phone calls to sort through the service issues. The person I spoke with was much more friendly and accommodating. She resent an email for signature and confirmation that my service would be put on hold with zero monthly fee. I had already gotten an invoice for January service and she quickly refunded the total. Now today, I received another invoice for the February service that is supposed to be on hold. I DONT WANT OR NEED THIS SERVICE. STOP CHARGING ME. At this point, I have spent hours on the phone, emails, yelp ect to cancel this service and I keep getting charges. This is a scam for any small business out there. DO NOT USE THEM!!!!!! read more

Let me warn you about a terrible company! Take your money and business some place else. Republic Services cares nothing about customer service at all. They are committed to providing POOR customer service! Last Monday we watched the garbage man who had the route in the Bluffs neighborhood in Saddle Rock Ridge drop our can from the highest point on the truck. This tore off the lid and split the side open about 3 feet. Who does this?! Sure, accidents happen. Then do the right thing and tell the home owner what happened and that you'll bring a new one out. Nope! He drove away quickly acting like nothing happened. I spent two days trying to contact this company by internet and telephone. No luck. Their automated menu is not user friendly. Then I left a note on the same trash can for the garbage guy to inform him and encourage him to bring another can. I even left my number with instructions for him to text me his plan. It's been 3 days and nothing!!! I would change companies yesterday but our HoA sets the trash services. Our hands are tied. We will remove the lid and continue to use the substandard ZERO CUSTOMER SERVICE this lousy company provides. Take your business to another place. We are telling all of our friends, family, work colleagues, and church contacts. There is ZERO EXCUSE for any of this to have happened. We fully expect them to and us a bill for the can one day. Guess what we will do with it???? read more

Cancelled my service 2 days after paying for an entire quarter. They rounded up to the end of the month (from the *6th*) then charged me to pick up their cans- exactly as much as my refund for should have been for November and December (they told me I was SOL on the unused 3 weeks of October). Then they charged me $35.06 in November twice. Got one refunded immediately. Then after arguing with customer Disservice for almost an hour, they grudgingly agreed to send me a check for the other $35. In 4 to 6 WEEKS. Run away. Do NOT do business with these thieves. read more

The ummmmmm, your service sucks! Speeding through neighborhoods and very late to boot!

I recently decided to terminate my Service with Republic Trash Services to move to another Colorado Based Company that will cost less than 50% of the Republic Rate. At first the Customer Service Agent was pleasant and helpful. As we were winding down, she abruptly informed me that there would be a $109.00 fee for them to collect my 2 trash bins? I responded that I paid $80 in the beginning to get them, now you're going to charge me $109 to take them back? That's outrageous business practices. All of my neighbors are switching at the exact same time, the same truck would pick all of our bins up at the same time. We were offered to drop them off in Commerce City to avoid the fee, which we will all jointly do. On a side note, some Neighbors were quoted $40 return fee? Others, like me, $109? They don't know their own policies, we all had the same amount of bins. Read the SMALL PRINT in your Republic Trash Services Terms of Services Contract. Customers BEWARE read more

There is nothing good to say about this business. Poor service, poor customer support, hidden outrageous fees. What business charges $80+ just to cancel services?? read more

I have contacted your customer service department by phone multiple times, attempting to speak with an account representative to discuss renewing a contract for our HOA, but I have never received a return call. read more

Republic is the worst service I've ever seen on the roads. This is the second time they have blocked me from getting around them. In Texas, which is where I just moved from, the driver had our gate blocked at 6:45 in the morning. Not a good time to be loading trash! If he would have moved a few inches up we could of gotten by, but he would not move. Needles to say we all had to back up and go out a different way. I haven't been in the Lone Tree, CO area a week and a driver has an area blocked so that nobody can get by and as you can see he doesn't know what to do. The manager of the business comes out and tells him what to do. I honestly think these drivers need some serious training. Management should check into putting your drivers through school. Republic waste is the worst! read more

Republic Services Commerce City - Republic trash truck - Dumpster Rental Near Me - Commerce City, Colorado

Miserable service. No notice they wouldn't be picking up trash or recycling yesterday January 7, 2025. Called and there is a recording saying due to the inclement weather they are not picking up on January 7 due to inclement weather. 3 inches of snow is enough to keep you from providing service? Maybe you Republic Services shouldn't be operating in Colorado if they can't handle a bit of snow. read more

They are non-responsive to people with disabilities & are unaware of the need to accommodate people with disabilities per the Federal Disabilities Act, despite the fact I have previously patiently repeatedly explained this to them. read more