Worst ever pet shop . Bought a hedgehog from this place including all the proper supplies for my…read moregirlfriend . Well after getting it home she immediately attached naming him draco. He was very active and barely ate or drunk . After roughly we gave him attention but the poor boy died . The pet shop said that the only thing they could do is put the animal in a freezer for another week until owner got back to have an autopsy died ( you can't freeze animals before autopsy according to a exotic vet out of Morgantown ) as we began to leave the store I took a photo for this review . The volunteer ran out with a raised voice telling me to get off the property and that I was threatening him . So please yall if you want an exotic pet please do your research and don't be afraid to make a little further drive to get a healthy new family member .

Absolutely disgusting place that reeks of ammonia and animal abuse. Almost all of the reptiles were…read moreeither severely underweight or severely overweight, had some sort of infection or wound, or they were living in squalor with dirty bedding, dirty water, food mixed in with bedding or no access to water or proper lighting. Some of the animals such as the iguanas were stuck in cages among corpses. The boas were in a feces ridden enclosure FAR to small for two very large snakes. Some of the cages had blackened rotting corpses that had clearly been there for days or weeks. Absolutely filthy shameful excuse for an exotic pet store... ignorant teenagers running the place making excuses for the poor husbandry when the bottom line is they need to be shut down and prevented from owning or selling any reptiles.... The owner himself, John Stosick, has already moved locations TWICE in the past few years making this his 3rd location. He also had his home and store front raided by maryland natural resources police a few years ago for his actions and had animals seized from him.... DO NOT SUPPORT THIS PLACE.

I've been coming here for years, the owner Mitch and staff are very knowledgeable and helpful when…read moreasking any questions. There's always a lot of stock and if something is out of stock, Mitch will order it for you. This is a great small business that I highly recommend you visit and support if you have fish, amphibians and/or reptiles.

The people working here are very helpful and they know what they are doing. I have been a customer…read morefor many years and have never been disappointed. The prices are worth the information you receive.

Tristan answered all of our questions with kindness and patience. We are new to the fish game. We…read moretook all of his recommendations and will only be shopping here for our fish needs from now on. (Just be prepared it's quite humid inside for the animals).

My girlfriend and I drive over an hour almost every week to check this place out. I absolutely love…read moreit here. In the past year, I've probably bought close to 100 freshwater fish, and they have all done very well, haven't lost a single one. Bought a handful of plants here as well, again, they have all done really well for me. My girlfriend bought a ball python a couple of weeks ago and she is extremely healthy and I can tell it was cared for and eating well. I've recently started transitioning from freshwater to saltwater, I bought some crabs and snails from here with only a few casualties, that were more than likely my fault as a beginner. I really only have two complaints about this place, one being that most of the dry goods don't have prices on them. The other being that the saltwater section here is kind of disappointing and looks like it has been neglected, one frag tank has hair algae all over most of the corals, and the other looks like it has red Cyanobacteria (I think that's what it is). There aren't many saltwater fish to choose from, and the snails and crabs haven't been restocked since I bought them all 2 months ago. I'm in no way knocking this place for the saltwater section, I understand it's hard to maintain on a daily basis and probably hard to order the right amount of stuff since there probably aren't a lot of people into saltwater tanks in the area. I would just much rather support a local business than a big corporation or pay for overnight shipping! The owner here is also amazing, he is super friendly, patient, and knows what he is talking about!

I just cannot say enough good things about Western Maryland Animal Hospital, the staff and the Dr…read more Prior to taking my cat in I was really convinced it was a urgent if not critical issue due to being misdiagnosed previously. The Dr. took his time with us and really put my mind at ease and as it turns out its not that bad of an issue and can be easily treated and managed. I've never had this good of an experience at a vet before and both my cats will be lifelong patients!!

Wonderful staff,friendly, clean, respectful, professional. Dr.Fox is amazing and was able to help…read moreour fur baby gracie in a matter of minutes of seeing her. We are so grateful for you all of you for making her feel better. She is almost back to her normal self.

It stunk and the animals were in bad conditions. We saw two parrots that were actively trying to…read moreescape. There was also 4 bunnies that i saw in a tiny little cage. The ferret cage also had a huge pile of poop in the corner that looks like it hasn't been cleaned in a while. Do not recommend.

We buy all of our fish from here! They are always friendly and helpful when we are there and ask…read morethem questions. Not the fanciest of places but I have had better luck with all my fish from here than anywhere else. They also have a wide variety of fish and other animal products.

Terrible service. Seemed like they were too busy to care about our dog. She smelled dirty after…read moreleaving there.

Great employees at this location that really appreciate the customers. The grooming staff is the…read morebest in the area! They want the best for your pet even if they can't provide it.

I like this store. The Associates are kind and welcoming. They don't ask a million times if you…read moreneed help but are more than willing to when you ask them. They have a great selection of reptiles and exotics along with fish- salt and freshwater- and pond related equipment. They also have a large selection of dog, cat, etc supplies. The store is conveniently located and has later hours which is nice.

If I had seen the reviews, I probably would not have bought fish here. Introduced their fish into…read moremy 3 yr established tank 20 gallon tank and within a week I've lost all but one (so far and he's struggling) I bought ($118) and 5 more that I'd had for several years. The whole population came down with ick. I won't drive the 45 minutes to this specialty store again. I'll take my chances with local pet stores where I've gotten fish who aren't infected with diseases.

They are knowledgeable and excellent with beginners and experts in the aquarium industry. Very…read morehelpful and will make recommendations to make sure you stay on budget.

We feel in love with this shop. Drove over an hour to get there and it was well worth it. The…read moreselection was quite the variety. The staff were upbeat, super friendly, and extremely knowledgeable. We will definitely be back!