1. Reptile Realms

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San Jose, CA

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Reptile Realms

5.0 (1 review)

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1 year ago

Helpful 11
Thanks 3
Love this 7
Oh no 0

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PetSmart

PetSmart

(217 reviews)

Cambrian Park

I needed a new color for my cat and decided to see what PetSmart had available…read more This location has cats for adoption and doggy day care. They have a nice selection of pet food and treats. I did find the isle with the cat collars and was happy to see they had a nice selection. Since my cat is indoor and outdoor, I always get him a collar with the easy release. I made my selection and headed to the checkout. I had to wait for an employee to come to the checkout because nobody was there. They seem very understaffed for such a large store. I was very happy with my purchase and hope my cat likes it.

Zero compassion, zero accountability, zero customer service. I took my 8 month old yorkie puppy…read morethere for Doggie Day Camp. We were visiting family in California and had a couple events where we needed care. We certainly did not receive that. The first time we took her, we thought she would have a great time because she loves other dogs and loves to play. Left her with some treats and were given the camera QR code to see how she was doing. Unfortunately she was scared the entire time when we checked in on her and she either sat alone or next to the human that was watching over the group of dogs. There was every size of dog and they told me that they combined them that day with the overnighters because there was not that many. I would guess there was around 12-15 dogs in one room. I wasn't happy but it certainly was not their fault that she was scared. When we picked her up she stunk so bad that I had to bathe her as soon as we got back to our AirBnB. The following Sunday we needed care again and we thought maybe she would be a little familiar with the environment and it would be a good thing to socialize her more. That day on the way there, I logged into the cameras but they were not working. When we got there, we were told that they were down and had been down for a couple of days. People had been calling them to see what was wrong!!! If that was the case why would you not fix it right away??! A camera for us fur parents is critical to see how your dog is doing. At least for us it is! When we arrived to pick her up, the Doggie Day Care room was empty, no sign of our puppy. They brought her out, it was obvious it was a traumatic day for her again. Since then I have attempted a number of times to get some compassion from PetSmart. Sending messages to them repeatedly about what happened. An "I'm so sorry, I was the one there, I gave her food, she ate it all and gave her treats to her, she was fine", just wasn't enough. Well I didn't drop her off with food!! Total BS. And how would I know because the cameras didn't work, I never saw her all afternoon! I don't know she was FINE. It just never sat well with me, so I reached out again. Then one day, I get a phone call from someone (I can't even keep track of who I spoke to), and at that time I couldn't take the call. She did call me back when I asked and then told me that she would arrange for a refund and I could come to the store and get it. Well, I live in another state! So she said that she would arrange for the refund to be at my local PetSmart. I went there and the manager there told me that he had no idea what I was talking about and had no authority to issue me a refund. He said that I should contact a regional manager to help me. Tried that and got crickets. Nothing. No help. I WILL NEVER RECOMMEND PETSMART OR BUY ANYTHING FROM THEM. Chewy, PetCo, Amazon and local pet stores will be where I buy items for my animals. I recommend you all to do the same and NEVER use Almaden PetSmart. Note: The photos are from her first day at Doggie Day Camp.

Gussied Up Dog Boutique - Lexi loves Gussied up!

Gussied Up Dog Boutique

(240 reviews)

Willow Glen

Love this place. Always come here before my doggie's birthday to shop for her birthday cakes,…read morehats, and treats. They have extensive selections of doggie clothes, toys or anything you can think of. Got some cute dresses for her too. There isn't that many stores that carry so many items for dogs. This place is actually pretty big with lots of items to choose from. Recently when we went there, found out that their lease won't be renewed and will be closing their stores. Hopefully the owner will find a new location and open another store again. We'll miss this store for sure.

I came here for my pitty's birthday last month near Christmas time because my boyfriend and I…read morewanted to get her a cake or some baked goods to celebrate. We found this place through Yelp and it was the closest to our all of our errands we had to run. We called beforehand and for holiday season, they were closing early at 2pm. We went around 12pm and the boutique was quite busy. The store is small inside, so it was hard to maneuver down the aisles to look around. I think because they are closing shop soon, so most products inside had a certain percentage off. We ended up getting our fur babies a knitted beanie, a jersey along with the baked goods they had available such as the cupcakes and peanut butter bites. Even after the store closing discounts, we found the total price to be expensive but we didn't really mind because it was for our pitty's birthday. The baked goods section is what it seems like most people come for. I read comments on Yelp after we had went here saying that other people's babies got sick from the treats and baked goods. We got lucky that three of our babies turned out fine after eating it, they seemed to really enjoy the treats. Only downside was that I did feel like the workers here really watch and somewhat follow you around the store. My boyfriend was in line for the baked goods, so I went to take a look around at the accessories (collars, leash and toys) but felt like the worker kept watching me so I got uncomfortable and eventually went back in line with my boyfriend. We had a good experience with the owner herself though since she was the one who helped us packaging the pastries.

CD Aquarium

CD Aquarium

(51 reviews)

East San Jose

Came on a whim with thoughts of getting a pet fish for future and see what's available....and it…read morebecame reality. *TIP: don't come with kids and husband* Had to get piece by piece to start from ground up, not too bad $100 for two $1 red comet fish & a pleco, food, 3gal tank, rocks, filter, faux coral. We later realized we most likely need a bigger tank as these red comets grow like kois... we had intentions of getting fish that only grows a few inches and without needing a bigger tank. We asked for the easiest fish to raise... but we should have asked easiest fish to raise that stays small! *facepalm* Overall good shopping experience...

Im always in and out of this place looking for stock ok discus, Im pretty sure the guy knows me…read morealready. Ive bought a few in the past which are still healthy and growing. The guy (I dont know if he is the owner) has always been nice even though im only coming in to look for new discus fish, he has never treated me badly for not buying. When he does have discus, its always priced very fair and in good condition, if the fish are sick he will let me know ahead of time and to address the past review about fish being sick is that fish get sick all the time due to the stress environment even if they're not sick at the time of purchase, once you add it to your aquarium can get sick from the environment you put them into so its not always the place you bought it and it's just part of the process. This place has always been upfront and honest about everything and informational when fish starting out with purchasing a type of species of any fish. I've also bought fish here that died under my care but I take 100% responsibility. I will continue to come here and purchase.

San Jose Bengal Cats - What a beauty!

San Jose Bengal Cats

(2 reviews)

Parkview, Blossom Valley

How I came to know about San Jose Bengal Cats and Rene was at the Campbell farmer's market where…read moresomeone had a cat in their backpack. I reached out asking so many questions earlier this year but the timing just wasn't right. Rene actually reached out to me because he knew I was looking for one without spots. Naturally, I asked for a photo and just HAD to go meet her. Rene is very patient and cares deeply for these cats. You can see his engagement with these babies and how much he cares for them. The day he reached out, I was able to visit the cattery and that was the beginning of the end. You're able to hold the kitty with a deposit until when you're ready to bring them home. They come with the basic vaccines, a week worth of wet and dry food, and he will send pedigree papers once they're spayed/neutered. We love our dear girl and hope others will be able to find great homes! As he said, we're now family.

We are so happy to have a new family member that we got from San Jose Bengal Cats. We were pleased…read morewith the on-line experience that provided us plenty of information on Bengal cats. And we were even more pleased with the conversation we had with the owner Rene. He was super helpful and answered all of our questions. You can tell how much he loves his work and his cats. We were particularly interested in a Bengal cat because they are supposed to be more hypoallergenic than other cats, and so far, we can see why. Almost no cat hair left anywhere. Although cat dander is where most of allergies come from, these cats have less of that too. Apparently, these cats are very smart and can be trained to travel with you on a leash like a dog; so we are starting our training now and it is going well. Rene was happy to chat about how to train our cat, and we never felt rushed. We highly recommend San Jose Bengal Cats!

Reptile Realms - festivals - Updated October 2026

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