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    Recommended Reviews - Reperch

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    Reviews With Photos

    Communication with Reperch regarding my review.
    Linda H.

    I went to Reperch to buy a sofa I saw online and was so confused and frustrated with the shopping experience that I left empty handed. Upon walking in, I noticed the place looked like a warehouse and saw a lady sitting at a desk, playing on her laptop. She didn't bother to look up or greet us in any way so I wasn't sure if she was customer service or if I was even in a store. My boyfriend and I both wondered, out loud, if we accidentally wandered into the warehouse rather than the store. We almost left but then saw a room to our left that was filled with sofas so went in to look for the sofa I saw online. The room had a center aisle to walk down with furniture crammed in sections along the aisle.. Some sofas were unwrapped and sitting normally while others were partially wrapped in cellophane and sitting on their sides or stacked in whatever way they could fit. It was hard to see each sofa since it appeared they were being stored rather than displayed. We had to squeeze between sofas to see what little we can of each one. All the sofas had tags with numbers on them but no price. So we asked a couple next to us (the only other customers in the store) how they were able to see prices to which they told me to download an app and that the QR scan code can be found near the customer service desk. I asked the lady sitting at the customer service desk about the QR code but she doesn't look up from her computer or respond. The couch I saw online was a beautiful West Elm couch for only $180 so I figured this store runs on low prices rather than service and, undeterred, started searching for the code around her desk. I remained in an area 1-3 feet away from the customer service lady, with my cell phone camera out, looking for a QR code and she ignored me the whole time. I felt like a ghost being that close yet invisible. Another customer entered the store, leaned into where the customer service lady sat and said she needed to pick an item up. To my surprise, the customer service lady answered and asked for the customer's name, which the customer gave. She then waved at an object behind the customer and said she can go ahead and take it. "Do you need to see my ID or anything?", the customer asked. "No." the lady simply answered as the customer turned around and saw the object she was buying was located right next to her feet. "Oh, that was easy!" the customer exclaimed as she bent down and grabbed the item. Hands full and vision blocked by the item she picked up, the customer happily walked to the front door and struggled at the exit as the customer service lady went back to typing on her laptop. I stand in shock. Can anyone care less about people than this "customer service lady" did? My boyfriend breaks me from my spell by walking up to me and announcing that he still can't find the couch we saw online. He then asks if I have the app yet to which I answer that I couldn't find the paper with the code. We are both standing 2-3 feet away from the customer service lady at this time - definitely within ear shot since it was where I was standing when she spoke with the other customer and I could clearly hear everything that was said. I finally get her attention, and my boyfriend finally finds the download code (which was right next to the lady) and I'm told that the customer service lady can't tell me exactly where the couch is but can say it's in section 15. I then asked how I could identify the couch once I find section 15 (since most items are hard to see and identify) and she tells me to look for the item number. I then ask first the item number which she gives me as well. The customer service lady wasn't rude and answered questions but she really gave the bare minimum and immediately returned to whatever she was doing on her computer. So, my boyfriend and I return to looking for the couch. Once we find it, we see it's one of the unwrapped couches and that it's dirty and stained. We both imagined it was from people rubbing up against it as they navigated between sofas. The sofa also did NOT look like the photis and the color was way dingier than the photos. Dismayed by how ugly the couch was in real life and the lack of service, I wanted to leave but m y boyfriend REALLY wanted to buy a couch the same day, so he insisted we look around the store more and get something else. But the app didn't work well. We were only able to get a few items to display (most items wouldn't finish loading up or weren't in the system yet). One item showed a pic of an end table rather than the couch the item number was posted on. The prices of the couches that we pulled up on the app ranged from $600 to $1,750. Honestly, I don't think prices were low enough to be worth the hassle but if you want to try shopping here anyway, I hope this review helps you understand how this store works and saves you the struggle of hassling with customer service. EDIT: See added pics of correspondence

    J Chandler B.

    The Local Flea is UNBELIEVABLE! We came across them after reading an article at SFGate and went and checked out their online catalog. Immediately found a large framed painting and ordered it for delivery. Just the frame was worth more than they were charging for it. They got back to us immediately and set up a delivery time. In the meantime, we looked around some more and came across a beautiful 55" round granite table. We wrote them immediately and asked if it would be possible to get it delivered at the same time as the painting. They agreed and, despite the table being huge and weighing a ton (almost literally), they didn't charge more for the delivery. When the delivery arrived, on-time, the granite pedestal for the table was damaged and taped together. It would take some work, but it was fixable, so we accepted delivery since the table was so beautiful and a steal at the price. It did appear to us that the damage was probably caused by the delivery company. We wrote to The Local Flea and explained the problem and sent photos of the damage. They got back to us immediately and offered an extremely generous adjustment. They are obviously willing to go well above and beyond to make the customer happy. We were able to get the table repaired and it is beyond beautiful. The Local Flea is an honest, reputable, and customer-oriented business that we look forward to purchasing from again. We cannot recommend them highly enough. Tons of high quality merchandise at rock bottom prices and the best customer service we have found anywhere. Do yourself a favor and check them out.

    4k Dell Monitor and Sony soundbar
    Jesse H.

    Bought a Sony soundbar and a Dell 4k monitor from Reperch. Spent less than $200 in total because the monitor was missing a power cable. I had a spare power cable, so this was a steal. I will NEVER buy anywhere else before checking Reperch first.

    Night stand

    Great place to find quality used furniture. There's a LOT to choose from, and I'd suggest using the website first. Highly recommended!

    Edgar C.

    Love this place. My 5th purchase was a nightstand for my bedroom. Found one at a great price online. I recommend this store to my family and friends all the time. Thank you Reperch!

    Couch from warehouse
    Paris A.

    What a great store! My roommate and I went here to get a couch for our new apartment. We unfortunately couldn't find anything in the store, but the employees were super helpful and told us they had a sofa warehouse 10 minutes away! We made an appointment on the website to go to the warehouse the weekend after! They have over 100 sofas at the warehouse that you can try out! They also have a website with all of them listed so you can see what's at the warehouse in advance. We picked this amazing sofa and it was such a great price! We set a delivery date and the delivery guys showed up on time and took it up our spiral staircase. Can't wait to get more furniture from them:)

    Agreement

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    3 months ago

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    Soran M.

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    4 months ago

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    2 months ago

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    1 year ago

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    Soran M.

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    3 months ago

    staff was super helpful! Huge price range so always good to check, app makes it super easy. Got a 5 piece bistro table set and am so happy!

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    5 months ago

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    9 months ago

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    Luis P.

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    5 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    Luis P.

    Thank you Jesse, we hope to see you again soon!

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    2 years ago

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    1 year ago

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    2 years ago

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    Luis P.

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    2 years ago

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    Luis P.

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    4 years ago

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    Luis P.

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    3 years ago

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    Luis P.

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    3 years ago

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    1 year ago

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    Luis P.

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    2 years ago

    Amazing selection of good quality furniture at decent prices. The people are very friendly and helpful too.

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    Luis P.

    Thank you so much Yasmin!

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    3 years ago

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    Luis P.

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Great value and a treasure trove! I've purchased a few items here and have not been disappointed

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    Luis P.

    Thank you Peter! We hope to see you again soon!

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    3 years ago

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    Luis P.

    Thank you Steven! We hope to see you again soon!

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    2 years ago

    Terrible customer service, platform does not work correctly, follow ups bad - would not use again.

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    Luis P.

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    2 years ago

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    Luis P.

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    2 years ago

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    Luis P.

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    1 year ago

    Horrible, doesnt stand behind their product or customer service. will never use again

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    Luis P.

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    3 years ago

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    2 years ago

    Love this place! Great deals for unique pieces. Fun shopping experience. Adriana was super helpful!

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    Soran M.

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    5 years ago

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    Luis P.

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    6 years ago

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    3 years ago

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    Luis P.

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    2 years ago

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    Luis P.

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    2 years ago

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    3 years ago

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    Luis P.

    Thanks Lisa, we look forward to seeing you again!

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    Page 1 of 5

    Reperch Reviews in Other Languages

    Ask the Community - Reperch

    Are all warehouse items on the website, or is there more to view in person at the warehouse? Thank you!

    Hi Christie, all the items will end up on the website. We do have some items that have been recently received and are in the process of being photographed and appraised that are not yet on the website until that process is completed.

    Can I bring in my items for consignment vs scheduling a pick up?

    Hi Mel, thanks for your question. At this time all the items that we resell on consignment are picked up by our parent company remoovit.com. Drop offs it is something we are considering for the future but unfortunately not yet.

    Would you take vintage China pieces? I have a Bernardaud Limoges cake plate in original box in perfect condition. I also have a few Aynsley and Staffordshire tea cups in excellent condition.

    Hi Laura, Yes, we do resell high-end china such as the brands you describe.… Read more

    Hi! Do you guys purchase furniture that's virtually brand new? I am re-locating to Europe and the cost of shipping is too high for my budget.

    Hi, we don't purchase furniture. We collect items that you want to sell, donate and dispose through our parent company Remoov (remoovit.com). Items accepted for resale are on consignment and you receive proceeds when they sell! Let me know if you… Read more

    Might I find jewelry made my local artists?

    Hi John, we do sometimes get jewelry from local artist, but it all depends. The pieces need to have enough resale value for us to accept them on consignment. You can view all our items at www.thelocalflea.com.

    View All 7 Questions

    Review Highlights - Reperch

    The Local Flea is an honest, reputable, and customer-oriented business that we look forward to purchasing from again.

    Mentioned in 50 reviews

    Read more highlights

    Heath Ceramics - Showroom, lots of different heath ceramics and local art and goods for sale

    Heath Ceramics

    4.1(127 reviews)
    0.3 miMission
    $$$

    If you're looking for a place that supports artists, Heath Ceramics is the place. They have a wide…read moreselection ranging from kitchenware, ceramics, toys, art prints, and even tiles! The prices are fairly high, so come prepared to either spend quite a lot or walk out with only a few or no pieces depending on your budget. During my visit, Felicia Chiao was having an exhibit there with a few pieces up for sale. However, they were definitely artistic pieces of plates and bowls, as they were in the $1000s range and I wouldn't dare to use a $1000 bowl to eat cereal out of. I ended up getting a cute gnome. When I went to check out, the person working was telling me about how she also owns some of the gnomes and even helped to wrap it nicely in paper to make sure it traveled back safely with me.

    Subtly beautiful and sturdy dinnerware and subway tiles presented in an equally understated upscale…read moresetting. Wow.. Just around the corner in the same building as Tartine Manufactory is Heath Ceramics, located in the chic former industrial district called Potrero Hill. Stroll inside and you will find rows and rows of simple sturdy dinnerware that is thicker than most, and finished in a range of earthy subtle colors that can serve at a beautiful understated backdrop to the food that will be served upon it. Mind you, the prices aren't inexpensive here, but the quality is worth it, even for just a couple of pieces to cherish and take home. It's about $60/each for a dinner plate, with prices hovering around that for most pieces. Heath also makes a range of wall tiles, and their manufacturing facility dominated by a pair of massive kilns is just behind the glass windows. Be sure to check out the simple display area at the entrance that details the history of Heath Ceramics, with a newsstand next door too, also run by Heath Ceramics! A bit of a non-sequitur there, but cool to see also!

    Photos
    Heath Ceramics - Interior

    Interior

    Heath Ceramics - Factory, unfortunately we didn't pre book and it was sold out the day we went

    Factory, unfortunately we didn't pre book and it was sold out the day we went

    Heath Ceramics - Current featured artist

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    Current featured artist

    Wink SF - Pretty display and rude store

    Wink SF

    4.2(116 reviews)
    1.6 miNoe Valley
    $$

    I have shopped here many times, and will continue to do so because it is such a lovely shop with a…read moregreat selection of gifts, and I love supporting a local business. I totally understand the return policy and the fact that they don't want you taking photos so you can find it cheaper elsewhere. Are the things more expensive than Amazon? Of course! But they have put in the effort of having a charming store where I can find all kinds of great gifts, so I am happy to pay up. I don't always know what I want to buy for someone until I see it, and I really appreciate the ability to browse in person. Our son always buys gifts here for his host families when he travels, and we take all of our SF visitors here too and they always find something great. They have such an eclectic and fun inventory!

    Terrible service! We purchased a portable karaoke set for $76 and found the exact same one that…read moreday for $18 online found here: Retro Karaoke When we tried to return it less than 24 hours after purchase, we were told store credit only, no refunds! There is no signage in the store or on the receipt regarding this policy. We were told we would have to speak with the owner the next day. When we went back the following day, the woman who claimed to be the owner pointed to an outdated, handwritten "HOLIDAY POLICY 2024". I told her that shouldn't apply to this purchase and it's disgraceful to be charging 4X the price and not be willing to refund. I was told that's the price you pay for being able to "touch the items" vs online purchases and she refused to budge on the store credit. DO NOT SHOP HERE! Attached is a photo which discredit's the shop's response and shows both the $76 charge and "outdated holiday return policy".

    Photos
    Wink SF - T-shirt was my birthday present!

    T-shirt was my birthday present!

    Wink SF - It's the Year of the Horse. It's the year to start horsing around

    It's the Year of the Horse. It's the year to start horsing around

    Wink SF - I seen these characters horsing around in my social media feed in SF

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    I seen these characters horsing around in my social media feed in SF

    Reperch - vintage - Updated May 2026

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