My wife wanted to get landscaping done, and we are complete newbies when it comes to gardening, so…read moreI looked for some quotes from professionals to get this work done for the first time. We had a few quotes from other companies, which were all AI generated with no description of what we would actually be receiving. There was no soul behind the quotes or discussions on what we wanted to do. No one seemed to care about putting a personal touch to doing business with us. Then we spoke to Jamie Remelts from Knapp Valley. She showed attention to what we were looking for, explained her vision, and shed light on some information on some existing plants we had in our front yard. She seemed genuinely excited to transform our weed ridden front yard for us. The quote was detailed, explained the gameplan, and was a fair price for what we wanted. They also had a stellar warranty offer on any landscaping done, and even though some of the plants we received are struggling, Jamie has assured us if it comes to it, it will be covered and we can receive replacements if it arises. Anytime we've reached out to Jamie, she has been extremely responsive and timely, and has comforted us on any situations that came up. They accidentally knicked our internet line during the landscaping, causing our internet to go out, and offered to provide a replacement wire until we could get the new internet cable installed. They also came to pick it up, and made things right, and were apologetic about the predicament. I believe what matters most, is not how perfect an experience goes, but how mistakes or issues are resolved. And they really made things right on any issues that popped up. We were told payment would be once the job is complete, but didn't receive the invoice for a few weeks. Payment was easy, we just drove to the main store and talked to the front lobby people. If you are new into gardening/landscaping, I highly recommend Knapp Valley Gardens and to ask for Jamie. It is very exciting to see our plants budding, and I am excited to buy more plants from Knapp Valley Gardens to expand, and get our backyard landscaped in the future. I did not realize how enjoyable it would be to pick weeds out of our yard, and watch plants grow!

What has happened to KVG? Hired them to weed flower beds, I get the drift they can't keep help…read morebecause of how I was treated. What I perceived as a customer service complaint the owner perceived as hostile environment for his workers. First day was the foreman and a worker, the worker I was watching in the backyard he approached the flower beds with an attitude throwing his hand at the beds moving to another without fully weeding. He hated what he was doing for $50. an hour I expect someone who loves what he is doing. I told the foreman quit at 11:00 when they arrived at 8:30. The worker quit at 10:15 and went out to the truck brushed off and was just standing there, my whole backyard looked horrible half ass. I opened the front door and yelled to him I was paying till 11:00 am. He went to the backyard and was ripping the weeds with both hands breaking them in half throwing them all over the grass along the length of the bed. He now was displaying a temper tantrum. This is what I'm paying for? I had a new team the next visit I told them to work till 11:00 he said I take my break at 10:00 he came back at 10:15 worked till 10:30 and left they were gone! My last team was a lady solo. She was doing an excellent job moving along the backyard quickly and throughly. I went out to tell her she was doing an excellent job. I went out to tell her I had to be to a funeral at 10:00 and I would be leaving. She said "I'm about done and I will be leaving shortly" I get my bill and she charged me an additional 1 1/2 how can that be when she was about done with the yard. So I call the office to complain I have had it at this point, I find out the first worker quit after the first visit and they listened to my complaint and they would have someone call me back. Well that first foreman called me back told me they would not be servicing me anymore because I'm not the right fit for them. i couldn't believe what he was saying, all I wanted was good customer service. I asked for Mike the owner to call me after all we have had a good working relationship for a couple decades on many projects in my yards I have had through the years and I have never complained once! And I spent several thousands of dollars. What I heard from Mike I couldn't believe he said it's another world out there and he has to side with his workers because it's hard to keep good help. So basically customer service meant nothing and my years of loyalty and money meant nothing. I'm a person who worked in a factory with 2 (15) minute breaks in 8 hours standing on cement floors mentality till I was 59. Now we have to coddle 20 year olds or they quit.

If I could give Alyssa 10 stars I would. We hosted a baby shower this past Sunday for roughly 30…read morepeople. The event room was clean, well lit and ready ahead of the start time. Our guests came from the U.P., Muskegon, Detroit, St. Joe and a few locals. Everyone loved the place. There was no sense of feeling rushed to wrap things up. The Honeysuckle will definitely be on our radar the next time we have an event. Thanks Alyssa for everything!!!

This was the first time I have ever been to The Honeysuckle. The The parking lot is quite large and…read moreclose to the building. Lots of spaces and availability. I didn't realize that you were able to host an event as well as shop. There is a sign when you approach the front door to shop that if you're here for an event it's around the side so it's very clearly marked where to go. What a perfect combination and use of space. The layout of this facility is breathtaking. It's a very country chic, comfortable atmosphere, clean, well-lit and well decorated. We were there for a baby shower. From my understanding they brought in their own food, drinks and decorated. The tables , and chairs were provided by the establishment. Please look into more details if you're interested in booking an event. I think this would be an excellent space for a bridal shower, a birthday, a baby shower, any celebration really.

Best online plant buying experience ever! The plants arrived healthy, beautiful, and in better…read moreshape than anything I've found locally. Great prices, fast shipping highly recommend this grower!

I found this place online when I was looking for a red and white double fuchsia to go on my deck…read morenext to my red and purple double Santa Cruz. It arrive beautifully packed and easily opened. The plant looks so vebrant and healthy and is surprisingly large. I look forward to planting it and watching it grow. I will plant it today or tomorrow and will keep this nursery on my return to list, like Rocky Knoll.

After passing the natural order millions of time, one spring I decided to stop by when I saw the…read moreopen sign. I was in the hunt for some variety of airplants and I was able to get a couple from here. The owner was friendly and gave me the names of the variety of airplants I was purchasing. There are definitely some unique finds in this store but the plants he has are gorgeous and I would definitely come back. Only reason I am giving it a four star is because the hours it's opened are mostly weekend and it'd be awesome if they had some open hours on weekdays (not counting Friday). Also, the condition of the airplants was wonderful as you can see one of them blossomed a little purple flower. Overall it blossomed three times. So beautiful.

I've been going to The Natural Order for a few years now, and every one of my visits has always…read morebeen great! Not only are there a ton of plants, they're also decently priced compared to other plant shops around Grand Rapids. The owner is also incredibly nice! I highly recommend! :-)