Customer service was fantastic, everyone I spoke to was a pleasure to deal with. Someone just came to pick up the 60 crates I rented from Repax for my cross country move from California to Virginia. I was scheduled for a pick up for Sunday night, but we finished unpacking the crates early and they were so nice to come pick them up on Friday night. I seriously hope that every move I have in the future is with Repax. This was so much easier than boxes. It was actually fun to unpack the crates and watch them stack up... very motivating. I chose the 3 bedroom package for my overstuffed 2 bedroom. They turned out to be a little larger than I'd imagined... each crate probably holds a bit more than your average medium box. They also included ties to secure the crates and labels. You can also choose to purchase this neat recycled packing material to use. I only got one, but could have gotten away with three. You can use it instead of bubble wrap. To everyone who helped me: thanks for making my move a little easier!! read more

Just used RePax for a local move and everything went smoothly! We were going from a 2BR townhome to a 1BR apartment, so we had boxes for stuff that went to storage, and I got the 1BR "package" for the rest of the move: 25 crates + 2 dollies. We have a lot of stuff so ended up needing a few boxes in addition. At first I thought the crates would be bigger, but if they were I would have overloaded it with stuff and not been strong enough to lift them! Stacking them 4-high on a dolly was just about my height (5'4") and where I could still navigate without being a threat in the hallways. Pros: - They delivered & picked up within the two-hour time window each time. - When I needed to extend crate rental for a week, it was easy to call and arrange for payment. - Since there was a pick up date, that meant we were unpacked faster than normal :) - The guys dropping off and picking up were nice + polite. - Having the crates/dollies a few days ahead of when the packers/movers arrived meant I could do smaller runs back and forth between the old and new places. Dollies/wheels make things SO MUCH EASIER. - No need to scour craigslist or buy moving boxes, and then worry about reposting/recycling boxes later. Cons: - While they were always on-time, I chose the 8am-10am window each time, and for both delivery and pick-up, they showed up at 9:55am. Kinda cutting it close... and I really would have preferred if it were 8:05am so I could have had the rest of my morning, ya know? Ok, this isn't really a big con, but would you believe me if I said there were no downsides? read more

The experience was great. There isn't much they could screw up as they just drop off and deliver boxes. But I liked the ease and convenience. And the delivery driver was very nice, informative, and accomodating. The price is just about right (especially with that 10% coupon). The two hour delivery window is why I picked them over a similar company. I chose drop off and pick up from 10-12pm. Both times they arrived at 11:59am. The driver was very nice. The boxes were all clean. And the "roller thingy" that come with the boxes was a god send. I got the 25 box/ 1 bedroom package. I have a lot of stuff and was putting a vast majority of my wardrobe and tons of school books into these boxes so, I should of opted for the 2 bedroom package. But it worked out just fine. It was the only positive in an otherwise disastrous 1 mile move. I will definitely use this service again and will most definitely recommend it to others. read more

Just used Repax for the first time and it worked out great. Based on how many bedrooms you have, Repax will drop off and pick up a set amount of plastic boxes. In our case, 3 bedrooms = 50 plastic boxes. Also included are zip ties for added security and labels/markers. All you have to do is go to their website, select the dates you want the boxes dropped off & picked up (you can't have the boxes for more than 4 weeks total, though), the addresses for both locations, and if you want any additional packing material. Super easy. All the boxes are the same exact size, they have grips so they're easy to carry, and they're easily stackable. Also, it saves you the time of having to go look for boxes at department stores or liquor stores, which will all be different sizes and sometime awkward to carry. Tip: I purposely selected a pick-up date that was a only few days after our move, which is a great incentive to unpack quickly. Now instead of staring at cardboard boxes for the next decade, everything is unpacked and the boxes are gone. read more

My wife and I heard of Repax from another couple who used them. We thought would be better than buying cardboard boxes and then have to toss them in a huge heap of wasted money. I sadly forget the gentleman who delivered the boxes but he was wonderful and every helpful and informative about what we can and cannot do with the boxes (as in using different labels from what they gave me). We kept the boxes for over 3 weeks and it was really inexpensive. Dereck picked up the boxes on the earlier side of our pickup time slot and was a great guy. He was very quick and helpful especially when he came a week earlier without knowing I had paid for an extra week. I highly recommend Repax for any movers. They are reusable, easy to stack (filled or empty) and is very inexpensive. 5 STARS read more

I would definitely recommend these movers! They were very efficient, friendly, protective of our belongings and reasonably priced. Very happy with their service read more

Repax delivered and picked up my crates promptly - both guys were incredibly nice and efficient. As for the move, these crates made my life MUCH easier - the tubs were so strong, uniform in size, and easy to use. I highly recommend Repax! read more

Ok so I was like, hmmmm, how many boxes can I get locally to make my move easier. I went to Target, Harris Teeter, etc...and it was a few boxes here and a few boxes there. Don't get me wrong...I really appreciate those stores helping me out especially because they are free boxes, but I was fed up with driving everywhere. Repax to the rescue. I ordered 25 units online. Easy as easy gets. They delivered to my door within the time given. I packed in record time and they were easy to move and roll with the dolly they provide. They give you easy to use sticky labels, and zip ties to secure each green colored gem. When the movers came in they were like "yes, this is nice!" It made their life easier and my life easier. Now my friends cracked on me because I paid for these little magical boxes; however, it made my move faster which saved me on the ridiculous hourly rate most movers ask for in the DC area. Don't worry, I'll rate the moving company later...wait til that is published. Back to the joys of Repax. The night before the pick up, I sent an email to Repax asking if I could have them picked up the next day because the original pick up window fell during the time I needed to take my lovely GF to the airport (sniff, sniff, was very sad). They emailed me back and said no problem and apologized that they only had one available window on that day. They were doing me a favor and apologized to me???? I love this customer service. Refreshing as the green color Repax chose for their perfectly well developed crates. Ok, so pick up time rolls around. The gentlemen who stopped by called, picked up the containers with a smile, and I was left with no clean up. Let me just tell you - if you are moving and need boxes - just get Repax. It's easy, saves you time, energy, money (in the long run) and they do it all with ease and a smile. I will use them every time and I hope other companies pay the same attention to detail when it comes to making a tough and stressful event (such as moving) easy! Thank you, until next time. read more

Yeah. Moving is probably one of the most profoundly horrible experiences you can have, and anything that makes it even 1 degree easier is always a good thing. Short of throwing hundreds to thousands of dollars to a full-service moving company, Repax is the best option around. The stackable bins make packing a breeze. It's possibly even enjoyable if you are slightly sadistic or love the feeling of throwing all your belongings together haphazardly, knowing that they will not get crushed or fall out the bottom or whatever terrible thing can happen with a cardboard box. Repax supplies dollies that specifically fit the bins, making moving them around easy, as well. The pick-up and drop-off is insanely convenient (no need to hunt for boxes or figure out what to do with them afterwards), and customer service is willing to work with you, even after you've selected and confirmed a time. I was unable to be home until the tail end of the pick-up window, but Repax arranged for the driver to come at the end of the circuit and even call 15 minutes before arrival so I could run home if need be. This is a great option if you don't have a lot of large furniture and don't need to hire actual bodies to move your belongings. I was able to move a studio's worth of crap (sans bed) with a ZipVan, one friend, and 2 and a half hours. Absolutely unreal. read more

Repax is awesome! I was moving from my own apartment into a new place with my fiancee and the stacking, durable crates with rolling dollies made the move a breeze. Even after the pros were done moving most of our stuff into the new place, we took a few of the crates back to our old places to collect additional stuff from our apartments. Even if you were moving yourself, I bet repax would make it super easy for you. Drop off at my old place, pickup at my new place, plus it makes you unpack more quickly rather than leaving boxes sitting around. The only thing that was slightly annoying was the website where you ordered your boxes, the calendars are a little buggy where you select your dropoff and pickup dates, but once I got that working everything went super smoothly! I guess you could always call to make an appointment, but I'm not a phone person if there is a web option. read more

Repax isn't for everyone or everything, but it was great for me. I used the 25-pack to move my clothes, dishes, and books (i.e. everything but furniture) out of a 1BR apartment. It made packing and moving easy, didn't have to collect or buy cardboad, so glad I used them, worth the $125 or so. -1 star for driver not coming on time for delivery, and because I recognize that if you have a lot of bulky or delicate items, a one-size-fits-all crate might not be the most efficient solution for you. read more

I can't say enough great things about the Repax boxes or the people. I had a tough move on short notice and the folks at Repax really went out of their way to work with me. Both the customer service over the phone and the delivery service in person made the whole move that much easier. And then there were the boxes. No more cardboard! No more worries about stacking something on the "wrong" box. (And good motivation to get unpacked quickly.) I couldn't imagine trying to make another move without Repax. read more

Guys did excellent job! Highly recommend! Show up on time, very client oriented. I'll definitely call them next time. read more

While not the cheapest service, I found it to be well worth the money. Working with Repax was super simple. Having hard boxes with dollies was SO much better than just using cardboard boxes. Easier to move, and you feel a LOT more comfortable that your stuff isn't going to get crushed. Also, makes packing a moving truck really easy. Plus, knowing that they're coming to pick up the boxes in a few days means you absolutely have to unpack your stuff. No leaving unpacked boxes around the house for weeks or months. An unexpected bonus. Highly recommended. read more

I cannot imagine moving with cardboard boxes ever again. This really is the next-generation of moving. We had a 3-bedroom apartment and ordered 75 boxes (their suggestion for 4-bedrooms)....we used every single one, plus 11 cardboard boxes we had to buy at Home Depot. I'd recommend OVER estimating your boxes...a few extra will cost less than a few cardboard boxes...and they pack/move simply. Packing with the RePax boxes was simple...having to pack the 11 cardboard boxes was noticeably more inconvenient - to put together (tape etc), to carry around/move, and to dispose of. My husband and I will be using RePax for all of our future moves! Besides the actual GENIUS of the boxes (reusable, stackable, handles for carrying, dollies that fit the box frames, etc.) - the customer service was impeccable. The lady who assisted with booking was quick and responded immediately via email when we had to change delivery windows. The gentleman who dropped off (and picked up) our boxes was quick, friendly, and beyond professional. This is absolutely a must-have for all of our future moves! read more

Still waiting for a claim settlement check promised within 3-7 business days on May 22. Today is June 20. I can't get anyone on the phone. I decided to call their "For business purposes only" phone number from their website. It turned out to be some kind of sweepstakes phone line trying to sign you up for "deals". Apparently this company is a complete scam. read more

Responsive customer support, friendly delivery and pickup associates, and very reasonable pricing for the service. This is as good as it gets if you're moving yourself. Time is money if you have one day to move across town, so instead of searching for or paying for cardboard boxes, tape, and wrap for me and my roommate, we got Repax by ordering online. We both have a lot of fragile electronics and other valuables and having these ultra-sturdy crates to stack easily in the truck gave us peace of mind. My only regret is that I didn't order more crates from them. For a one bedroom apartment, you may need between 35-50 crates. I can't recommend them enough. read more

Arrived on time and moved quickly and efficiently. The price as fair and all of the employees were friendly. Would recommend to others.

Anyone know if these guys have gone out of business. Got crates delivered a two weeks ago, received a mysterious email and now the crates have been sitting in my new house for about a week. Wondering what's to be done with these crates. Meanwhile the website is down and the phone number doesn't seem to work. Anyone else experiencing the same thing? read more

As other folks have said, it's hard to mess up crates. Delivery and pick-up were on time. The crates are study and made packing my kitchen and dining room a breeze. They pack a little faster than boxes because you don't have to mess with tape or worry about things getting crushed. My movers threw the Repax around and nothing got damaged inside. I got the 35-crate 2BR kit for a 2BR condo and could have used quite a few more crates. The people who worked out the number of Repax must have really tiny kitchens and no china cabinet. I ended up putting bulky bedding and books in normal boxes. I chose to box the books because I found Repax full of books way too heavy to handle comfortably. read more

Hi Yelpers, I purchased a yelp deal for this company months ago. I planned on redeeming it next month however, I log on to find that the company is out of business. Does anyone know if Yelp will be refunding unused deals? This is so frustrating, I was excited to use this product for my upcoming move. Thanks for your help read more

I used Repax because my movers, Suburban Solutions, recommended it. By ordering through Suburban I got a coupon that extended the rental from one week to two for free! The crates came as expected and on time. As others have said, the delivery people were very friendly and helpful. The crates are clean and very sturdy--the system works well. You do have to be disciplined and empty out the boxes on time before the pick up! One warning: If you have a lot of books to move, as I did, filling the crates with them makes the crates incredibly heavy. The crates can take it--they are strong!--but it was hard on the moving guys. read more

Having moved a few times over the last several years I've done it all; carried everything I owned piece by piece in the back of my car, begged and stole boxes from friends and stores and rented cardboard boxes. Repax is by far the best way to pack up and move all your niggling possessions. Communications from the company were always swift and right on point. Even when there was a slight problem of exactly where the boxes were to picked up it was remedied very quickly and without any trouble to me. Next time I move I'll use Repax again without hesitation and will be recommending them to everyone I know. read more

Was a little nervous at first about how this would work out for our move, but very glad we chose to use Repax. Having the crates dropped off and picked up for you means you don't have to worry about getting lots of boxes, or about how to dispose of the boxes. The crates stack inside each other when empty, so they don't take up that much space when not in use. The crates were dropped off and picked up on time (or even early). They were clean, and did the job. Customer service seemed friendly. We hired professional movers to pack/move the crates, but Repax would also be an excellent option for a self move. No complaints here! read more

Having Repax deliver and pickup the crates and dollies for our 1 BR apartment move was a time saver, since we don't have a car. We didn't have to worry about cardboard boxes giving way or breaking open, plus the environmentally-friendly aspect of being reusable was also a bonus. The movers we hired had an easy time stacking the crates and using the dollies. The Repax staff were on-time, quick and courteous both time around. I've used them twice now and will use them again, though I hope it'll be a while before I need to! read more

Repax is a great service. The boxes were delivered on time as promised. They were clean and easy to use. The labels they provided worked great to help you know where to put the crate once it was moved. The customer service even accommodated my request to pick up the crates a day early with only 24 hours notice. read more

Our move would have been really overwhelming without the Repax boxes. Delivery and pick up went very smoothly, and the boxes were invaluable in terms of lifting (or not lifting in this case) and transportation. An added perk was the additional motivation to unpack because the boxes needed to be picked up! Overall, a great service! read more

BIG thank you to Repax for making my move SOOOOO simple. Derek was especially helpful arriving on time and moving crates in and out without incident. Just be careful with crates, they have pointy edges. read more

A huge thanks to Repax! We used these guys for a move and it was truly amazing. Simple process to book the move via their website. They called to confirm the time to drop the crates off and a uniformed delivery was there in the allotted time. The crates were simple to pack and our movers loved the dollys and handles on them. Easy pick up. I had never had a move before were things got completely unpacked. Stuff always hung around in old boxes. By using Repax, it forced us to unpack quicker and get organized. A huge plus... read more

I used Repax for a recent move (June 2013). The crates were delivered on time and were perfectly clean. The crates were easy to use, held a lot, and the dollies were very helpful. Be careful not to overload them, because if you have any stairs you will need to carry them a little. The delivery staff were very professional and friendly. My only complaint is that they use an answering service for booking or changing service and there is no way to talk directly to the folks that will deliver/pickup. It's a minor issue, but the extra link in the chain made me worried that something would be lost in the translation from my call to the folks that actually would be servicing me--nothing was though, so it was wasted worry! read more

I would highly recommend using Repax for your moving needs. Save a tree, as my move fell on Earth Day ;) Love the concept of reusable boxes. No need to scrounge thru dumpsters and dark alleys. Their customer service reps were helpful and called back in timely manner. The guys who drop off/picked up the boxes were nice and explained how the boxes were to be used. The boxes are sturdy, no tape needed, limited need for packing material, hold alot of stuff, stackable and the dolly was a plus, as easy to move boxes room to room. I found the price reasonable and the recommended # of boxes for my one room apartment on the nose (25/2 dollies). I used a moving company to move and they liked the totes as well as all same size could stack and push to front of truck and made for quick loading. Loved that I didn't have to figure out how to get rid of unloaded boxes on the other end of the move much less stressful. For a discount use MOVESMART14 promo. Helpful hints: if use PayPal it might override new address with shipping address. This was caught by company, but still caused confusion on pick up day. The 2 hour window seems to fall generally on the end of window, so think about what you choose as it can hold up your day. I got done way early and wasn't able to change time, though they tried to work with me. read more

FAST! The movers had 90% of my stuff in the truck in about 15 minutes!! The crates make moving soooo much easier. I have moved over 30 times in my life. I will never move again without Repax. Professional, timely, and friendly. Great. read more

I paid for Repax boxes for my move and then was informed they were going out of business...I'm out almost $200 and there seems to be no way to recover from the company! Anyone else know how to contact them and recover money paid for services never rendered? read more

I used Repax for my move at the recommendation of a friend and I am so glad I did. The concept of reusable totes for moving is great and the service is better. The boxes were delivered and picked up timely and the repax team was very friendly. If I didn't use this service, I would probably still be living out of boxes. read more

The crates arrived within the guaranteed two hour timeframe and were clean and fully functional. Delivery and pick up crews were very courteous and professional. The crates made it impossible to overpack them to the point of being too heavy. I was glad I opted for the larger bundle as I didn't realize how many things I had until I started packing. Seeing that a new box from a store will cost $4-$5 and these crates were 25 for $90, it just made sense to use REPAX. I didn't have to go scrounging around for used boxes that I had no idea where they had been or if any little critters had hitchhiked on them, didn't have to worry about taping them up and then breaking them down and finding a place to throw them out. read more

My review is more of a request. I've never used Repax but I've just learned about the company and services under a month ago. I plan on moving at the end of April from a 1 bdrm apt to a smaller location and I thought well Repax seems to be awesome for my need. Unfortunately, now I've come to understand why I couldn't access their website. So after seeing other reviews I figured it would be great if I could snag a few from someone who can't get rid of them. If anyone still has them, enough for a one bdrm move, I'd be happy to take them off your hands. Pls send me a email message at privroomprivbath@gmail.com read more

This is an amazing service. I moved my entire house using these bins. The delivery and pick up was great. I would recommend to everyone who is moving. read more

We actually had a great experience with Repax except the company was supposed to come and pick up the boxes weeks ago from our apartment. The number on the website appears disconnected and no one is responding to our outreach via email. Did they go out of business? We are going to discard soon on the basis of abandonment but hate to do that because they are durable boxes which are quite nice... read more

Great service, except for the fact that they have gone out of business and we have been stuck with 25 crates for 2 weeks. They'll be disposed of soon...Repax has abandoned their equipment in our apartment. read more

As active duty military I have had my fair share of moves. Decided to try repax based on the reviews that have been received and the out of the box idea. I really got sick of dumpster diving and/or buying cardboard boxes that I was just going to throw away again. After my last move I ended up with a an enormous pile of broken down boxes and packing material that I didn't enjoy dealing with. I put the order in with repax and they dropped off the smallest bundle which included two dollies and 24 crates. I used them to move a significant amount of items from a 3 bedroom, 2.5 bath house and due to the fact that it was a local move, I was able to re-use the boxes once I unpacked them at the new residence. The boxes were fantastic, very clean and relatively spacious. My wife and I were able to pack all of our items quickly and put 8 of the crates at a time in our SUV. The dollies were fantastic and made moving even large items easy. We stacked 3-4 crates up and easily pushed them or put one crate down and loaded large items on top of them as we rolled the dollies. None of the items that were packed in the crates were damaged, no muss, no fuss. Upon completion of the move, repax worked with us on the pick up time and very easily picked up the crates. By far the best moving experience in terms of boxes and packing material that I have ever had. Hopefully I can use them the next time I move so I'm hoping that they expand to more locations within the U.S. Absolutely fantastic. read more