I replaced every window in my house. Install, product, punctuality was awesome? Matt Hedlund, was…read moreprofessional and thorough. I did have a really bad experience with Mike the salesman. We had a problem with my entry door with one of the new windows that was installed next to it. The trim out to tie in the 2 components was not aesthetically correct. Mike and I worked out a solution that was agreeable which included my buying a new entry door and frame. I got the single bore digital lock to install on the door and delivered it to the shop and notified everyone involved that it is the lock to bore the door for, weeks before the door was machined. I received the door with a double bore? I called Mike and he said "We are not doing one more thing for you". "Do you want everything for free?" Along with some other insults. He was defensive, didn't own the mistake, defiant, combative, abrasive and indignant.

ANYONE NEEDING A DOOR OR WINDOW DO YOURSELF A FAVOR: do NOT order from here. Try Dunn Lumber or…read moreliterally anyone else. The customer service is appalling. I called to order a door and two windows. Asked multiple times what the timeframe was cause the contractor was asking. Two weeks later I get a call from Kevin saying "oh, I was looking on my desk and I saw your order was sitting there." They had been waiting for a document and it took him two weeks to realize he didn't have it (though I had sent it within minutes of getting off the phone with him). He then laughed when I asked why he felt it was appropriate to just let an order sit for two weeks on his desk. So I asked if there was anything he could do (maybe call the manufacturer) to speed the process up since he just wasted two weeks when he KNEW my contractor was planning things around these doors and windows being delivered. Then once the products arrived he called 3-4 times while I was working so I couldn't answer. I asked my husband to call him to see what the emergency was. He had been calling asking for the delivery address and then laughed when my husband called to say "oh, nevermind, it was in the file." And then we move on to delivery. What a joke. They never call back and when they do, though the delivery address is literally less than a mile from them, they only offer two days a week and the guy in charge of that doesn't call back, so better hope you catch him when you call. And when we did finally get it scheduled, they said "oh, you need to have people there to help us unload" I have NEVER had a company tell me that. It seems like a HUGE liability on their part, if someone gets hurt helping them unload a French door, that's not great for their business. If you've gotten this far, do yourself a favor and literally order from anyone but this business. They clearly give exactly ZERO f*%#ks about customers and though they seem like the only game in town, you can order from DUNN or other retailers. ANYONE would be better than dealing with this.

I want to give two-thumbs-up to Lyndale Glass in Mount Vernon....I had an old ratty dresser that I…read morefixed up and stenciled....I wanted to have a piece of glass cut to fit the top to protect the artwork....only problem was that the very front was curved. I had gotten a quote from another glass place and it was nearly three times the amount Lyndale Glass did it for....and they did a stellar job! The glass they cut matched my template perfectly....I received a call telling me I could pick up the glass on the day they said it would be finished....and they even loaded it into my car for me. I will definitely be using their services again and encourage others to give them a try...

I had two screens on my windows in my home that both needed an overhaul, I was so sick of looking…read moreat them. I brought them into Lyndale Glass and found out they could just put new screens on my old frames. The woman at the front desk was very helpful and friendly. She gave me a quote and said it would be two weeks until they could get to them. Less than a week later they called me and said the screens were ready, and the price was under the quote, how often does that happen these days? I am so happy with my window screens, I am going to bring them two more next month. We have also had Lyndale Glass replace windows in our home in the past and they did a fantastic job. If you have ugly, torn window screens on your house I would highly recommend taking them to Lyndale Glass, it's an inexpensive home improvement project.

Outstanding service and work quality. A true pleasure to…read moreinteract with these folks. They also installed hide-a-way screen doors!

Unfortunately he wasn't knowledgeable about repairing coil balances for windows that don't stay…read moreopen. After inspecting my window he told me it couldn't be repaired and that we had to buy new windows. I trusted that he was providing expert advice and started getting quotes for new windows. Luckily I decided to do a little research because everything else was fine with the windows, so instead, now I'm replacing the coils on my windows myself. His expert advise was not only a waste of money for a visit but nearly caused me to replace windows at a greatly increased cost and waste.

They came out very quickly and diagnosed the problem. He was honest and didn't charge for…read moreestimate. Actually NO CHARGE at all cuz it's a roof problem. So he gave a good recommendation and left. Honest company! Very pleased! Would recommend and use again

Unbelievably great service. We needed two windows replaced pronto. From selection to quote to…read moreinstallation, things were done professionally with no hiccups. Best part, We saved over $1,000 of our estimated cost of two windows.

Not sure they are in business. Email and call never returned, email link on their site is broken.read more

Best people ever !!!! The most freindly and the best tell everone this the best place to do businessread more

I ordered a window for replacement as well as a new exterior door and 4 interior doors. For both…read morepurchases I had the pleasure of dealing with Tom. We have not received our custom orders yet, since enough time has not passed for the special orders to come in, so the review is based on customer service alone I cannot say enough nice things about Tom and the customer service received. He has gone above and beyond in getting my orders placed and making sure everything was just right for the custom orders. He has made multiple trips out to my home on very short notice (like next or same day) to double check measuring in order to get proper quotes. Each time he brings my two dogs biscuits and has been nothing but quick, kind and professional. I will definitely be using Frontier for future building/renovations needs because of this.

I love shopping local. I frequently do carpentry jobs in Seattle and still prefer to buy here ;if…read moreit will fit on the truck) . Price quality and service are where it's at here. Local delivery not a problem and free! Even to Guemes once a week. Planing on getting some metal roofing before winter. Fun helpful staff

Alex was so responsive and competitive with pricing that my hardwood refinishing job was complete…read morewhile other shops were responding to my requests for bids. Highly recommend! Stunning results.

Nice people but workmanship was poor to average. Had difficulty getting them to show up and finish…read more Our new laminate floor creaks. Wouldn't use them again.

Great people and professional quality workmanship. I would definitely use door pro again.read more

David Croft, NW Door Pro, was referred to me by a local door manufacturer and I was able to secure…read morehis services today to re-align a door mechanism in order to lock the doors. He was able to quickly examine the problem and immediately came up with a solution with the tools he had on hand and quickly made the adjustment. The door is aligned to lock now! I contacted him by email and sent him photos of my door and where it needed to be adjusted. He was responsive as to his schedule. He's a Pro.

I made an appointment with them to give me an estimate on window replacement. They never showed up…read moreand never called to reschedule.

We needed to replace a sliding patio door with one that had an outside and inside lock, as well as…read morea wider door opening. The door measures nine feet long. This company is amazing, from start to finish. They knew exactly what we wanted. Rena, our contact person at Washington Glass and Door, is a dream! She knows the business, and kept us informed every step of the way. And was able to answer any question (and there were many!). We were so pleased with the finished product. The entire experience was seamless, and we love the new door.

Our condo's previous owner took out all the closet doors. So, we were missing doors for our two…read morebedrooms and pantry. We suspected this would be an expensive project, so for years, we just put it off. Finally, last year we decided to get it done. In addition to the closet doors, we also replaced 5 interior doors for "free" (I say "free" because there were other costs associated with the interior doors). Yes, this was an expensive project--there's no sugarcoating that. BUT, it was worth it. Someone comes out for initial measurements. Then, you go to the showroom to pick your doors, and get a breakdown in pricing. The cost of the doors adds up quickly (e.g. knobs, installation cost, etc.). But, they're not trying to pressure you into anything. Once you place the order, it takes several weeks for the doors to come. In the meantime, someone comes back out to do more precise measurements. The install took a full day and a couple of hours the next day. After watching them work through some challenges with the install (e.g., crooked walls), I began to understand why it costs so much. I mean, I don't think we would've gotten close to the same results going with a big box hardware store. It's been about a year, and our doors still look great. We just wish we would've tackled this project sooner!

We recently decided to replace the original contractor grade interior doors in our house, and I…read morecan't believe what a difference it has made. First, they look so much better. Second, they are balanced, and open and close smoothly. And third, and perhaps most importantly, the bifold doors aren't falling off the tracks anymore. Replacing the hardware was also a huge improvement, with levers that are easier to use. Eric and his team did such a great job with installation, and I really appreciated all of the suggestions. Several of the door frames weren't standard, and rather than ordering custom doors, Eric suggested reframing the opening, which saved us a lot of money. Another closet wasn't the standard depth, and Eric designed a closet with built-in shelves that work perfectly for the space and for storage. I couldn't be happier with the work, and I highly recommend Seattle Doors & Closets.