Patagonia is an amazing brand. Sustainable and fashion forward. Ethical and even donates profits to…read morenoble causes. They also have a great warranty period. It's a lifetime warranty with the iron clad guarantee. Service in store is so personable and friendly - I really appreciated all the Help I had here. P.S. holiday season better sweaters are selling our fast. They didn't have any mediums left. I'll definitely be back to shop this Patagonia store!

Patagonia is an incredible brand that never disappoints. I own many Patagonia items and I am always…read moreamazed by the quality. I recently went into the Toronto store as my down jacket had a tear in the zipper. The team at the reception desk immediately went into problem solve mode and offered a solution. They shipped the jacket off to their warehouse and I asked them to ship it to me when fixed. A few weeks after this happened I received a call from Julie at the store who confirmed the coat was fixed and she offered to drop it off at my home (instead of mailing which would take longer). I was amazed by this level of service and I have been telling everyone I know about this experience. Keep doing what your doing Patagonia and big thanks to Julie for going above and beyond!!

Oh my! This store may be small but I could spend hours in it…read more I love the quality of Arc'teryx products and I'm finding that more and more of my hiking gear is coming from this company. I came here today specifically to get new hiking pants. The service was fantastic and everyone in the store pitched in, offering their opinions and just generally helping out. I was able to find the perfect pair in the perfect size but they only had them in brown and I wanted black... but I kinda liked the brown too. The girl that was assisting me confirmed they were in stock online and suggested that I order them from the website. She then told me that shipping is only two days and... wait for it... FREE! Yay!!! :)))) So here's my dilemma... Brown, in store purchase, instant gratification. Black, online purchase, receive them next week, practice patience. Brown, black, now, then. Ah heck... my philosophy has always been... when in doubt, buy both! I walked out with the hiking pants in brown and ordered the black pair when I got home! Happy days! :)) I love this store and I will definitely be back!

Arc'teryx Beta AR -- Fails Durability Expectations…read more I expected the Arc'teryx Beta AR to last, especially at this price. Instead, all my jackets developed zipper delamination and seam‑tape failure, despite minimal use and proper storage. There is no wear anywhere else, which makes it obvious the failure is in the materials and construction, not the user. Arc'teryx Warranty dismissed the issue and offered only 20% of the original price if I surrendered the jackets. They refused proper repairs, even if I paid. This does not meet the standard of reasonable durability that consumers expect -- especially from a brand that markets itself as the best in the industry. I'll be posting this experience on consumer platforms so others can make informed decisions. Premium pricing should come with premium durability and a responsible warranty -- Arc'teryx failed on both.

I ordered Bahco saw blades. The price was good. Shipping was reasonably fast but when the…read morepackage arrived, it was like a 10 x 10 package and they had taken 24 inch rolled and jam them in there. Three of the blades were damaged. What would've been a positive experience was ruined by crappy shipping and product.

Excellent selection--I'll definitely be back! Thank you for the great service. The axe I purchased…read morewas perfect--exactly what I was looking for--and the staff member who assisted me was incredibly knowledgeable and helpful. Highly recommend this place!

The summer clearance sale is on now so if you need summer clothes it's a good time to buy. They…read moreeven have some fall stuff on sale from last fall. I needed some t-shirts & got some great deals here. The sales clerks in the store were very helpful & also friendly. The prices are really good compared to other places like Eddie Bauer. So expect the store to be busier than others. The store is pretty packed right now with merchandise so it's a little crowded feeling as well. They carry womens, men's & children's clothing. I saw a pair of pants I really wanted but they didn't have my size. I checked with the cashier & these pants are sold out in my size throughout all of their stores! That tells me they have some good products. I wore some of the t-shirts I had bought on a recent trip to Niagara Falls & I can say that the quality is good.

No salesperson around to help, very poor service. Too crowded with merchandise but at least the…read more40% sale was good

A few Sundays ago, I was in the Spadina-Queen Street West area. I walked by this MEC on my way to…read morean eatery for lunch. Walking back to my car after lunch, I decided to stop by this store and check it out. I like MEC. On the first floor, freeze-dried food was in front of me. Pad thai sounded great. I then saw electrolyte tablets and waffles. If you are looking for a water bottle, there are lots to choose from. From Hydro Flask, to MEC's own line, you can find something that will suit your hydration needs. I saw lots of camping items. Tents. Cookware. LED lanterns. This store has everything imaginable. The downside is that I didn't see any sales items. I find it expensive to shop here, especially post-co-op memberships. There are two floors to this store. You can take the stairs or find the elevator. I didn't buy anything. However, it was nice to browse. (433)

The worst online customer service; they have a chat function that clearly doesn't work. After tons…read moreof waiting, they ask you to email. Which they also haven't replied to (almost a month for an order that's 'PROCESSING'...). Annoying.

Small store packed to the ceiling with reasonably priced. Owner well educated on product friendly…read moreowners

If you are at Richmond Hill needing some hiking and camping gear, the right kinds of tactical…read moreclothes to go paintballing in, or some army surplus, Creative is the place to go. Tucked deep away inside an outdoor plaza complex at the northwest corner of Highway 7 and West Beaver Creek, the location is small, but not overcrowded, so you'll surely find what you need and want. Many military paraphernalia on sale are much cheaper than many army surplus stores in Toronto. Creative stocks many other new outdoor and tactical gear at decent prices. Perhaps you could also be interested in a riot helmet to go along with a machete? Mad props to the man running the store, who is not only very friendly and accommodating, he is not an intimidating military-obsessed nut (as army surplus stores tend to be staffed by military fanatics). {YRT: probably simplest to use VIVA purple line to West Beaver Creek}

The prices are good; it's a great spot to stock up on extra tackle. Many selections. The people who…read morework there are nice, and the service was great

Many selections. Have everything. Lots of kitchenware. Lady who sold fishing license was not…read moreknowledgeable about the process but we did it on line just fine.

I want to thank Drift Outfitters and Fly Shop for all the help they have been in getting this old…read moreguy back out on the water. I love all the gear I bought....especially the Echo Trout X which is a great rod and the 4 wt. Is perfect for fishing the Upper Credit and even better on the Grand.... I love their weekly Youtube fishing forecasts....as expected from Drift pretty much dead on....plus the older Youtube videos by Ian Troup and Nick Groves on the Grand....especially Nick's Caddis flies (deadly)..... Chris the manager has always been most helpful....truly appreciate Drift being my home shop. Mike

Fast shipping and a good source but the used equipment is over priced, as you can see it stays…read morelisted forever.

5 stars for Only…read moreoutdoors store in all of Toronto that had a compression sack--which I thought was a pretty basic backcountry item Has comprehensive and accurate website that shows their entire inventory, accurately reflects what they have in store by live updating every 10 seconds or so, and actually tells you how many they have in stock if you add to cart. Enormously helpful. The only outdoor store to actually pick up the phone, which they did within a few rings, and then proceeded to provide helpful information. - Affordable options Save yourself the trouble and don't bother with MEC--check the Al Flaherty website, call them with any questions, and arrange to pick it up. Easy-peasy. Stoked for my portaging trip now that I know have room for an equally important camping item: bladder of Franzia.

This is a very bad store. Buyers, beware! If you buy something there, say a rifle, and want to sell…read moreit back, even if it's in perfect condition, they'll only accept it for less than half the original price.

I came here looking for a rear derailleur bushing cos I was clumsy and lost mine while servicing my…read morerd. They gave me the part for free. I talked to Peter about needing tires for a cyclocross bike. He recommended a very budget friendly tire that would suit my needs. I tried the tires today and was very impressed how grippy it is. I also got it at a discount. Definitely would recommend this place. Very friendly people who know their bikes.

Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.