Patagonia is an amazing brand. Sustainable and fashion forward. Ethical and even donates profits to…read morenoble causes. They also have a great warranty period. It's a lifetime warranty with the iron clad guarantee. Service in store is so personable and friendly - I really appreciated all the Help I had here. P.S. holiday season better sweaters are selling our fast. They didn't have any mediums left. I'll definitely be back to shop this Patagonia store!

Patagonia is an incredible brand that never disappoints. I own many Patagonia items and I am always…read moreamazed by the quality. I recently went into the Toronto store as my down jacket had a tear in the zipper. The team at the reception desk immediately went into problem solve mode and offered a solution. They shipped the jacket off to their warehouse and I asked them to ship it to me when fixed. A few weeks after this happened I received a call from Julie at the store who confirmed the coat was fixed and she offered to drop it off at my home (instead of mailing which would take longer). I was amazed by this level of service and I have been telling everyone I know about this experience. Keep doing what your doing Patagonia and big thanks to Julie for going above and beyond!!

Arc'teryx Beta AR -- Fails Durability Expectations…read more I expected the Arc'teryx Beta AR to last, especially at this price. Instead, all my jackets developed zipper delamination and seam‑tape failure, despite minimal use and proper storage. There is no wear anywhere else, which makes it obvious the failure is in the materials and construction, not the user. Arc'teryx Warranty dismissed the issue and offered only 20% of the original price if I surrendered the jackets. They refused proper repairs, even if I paid. This does not meet the standard of reasonable durability that consumers expect -- especially from a brand that markets itself as the best in the industry. I'll be posting this experience on consumer platforms so others can make informed decisions. Premium pricing should come with premium durability and a responsible warranty -- Arc'teryx failed on both.

Arc'teryx has a funky name related to a dinosaur but instead of having a dubious future, they…read moreinsist that you will be ready for any apocalypse at least the weather generated ones. Need a jacket that looks stylish yet can ward off torrential rains? They have it. Footwear looks amazing and the colours and textures set them apart making MEC look like the Wal Mart of outdoor clothes. Awesome.

I am an online customer, and though I never met these folks face to face, I probably had my best…read morecustomer service experience in years. An axe I ordered was delayed, to no fault of these guys; but instead of just sending a form email with new expected delivery dates they contacted me and offered several options on how I may have liked to move forward. I missed the first email (junk mail bin), but they also left a voicemail looking to get in touch over my order. I emailed them back and they sent along some sharpening oil, etc with my order when it did arrive. I've gotta say, this is not what I expected as an online, faceless customer. But besides being delighted over my new axe, I'm happy that they valued my business enough to personally reach out and make sure that the resolution over the shipping delays was tailored to me. Nice work Canadian Outdoor Equipment, I'll be sending you all my future business and recommending you to my friends and family. Thanks!

I ordered Bahco saw blades. The price was good. Shipping was reasonably fast but when the…read morepackage arrived, it was like a 10 x 10 package and they had taken 24 inch rolled and jam them in there. Three of the blades were damaged. What would've been a positive experience was ruined by crappy shipping and product.

The summer clearance sale is on now so if you need summer clothes it's a good time to buy. They…read moreeven have some fall stuff on sale from last fall. I needed some t-shirts & got some great deals here. The sales clerks in the store were very helpful & also friendly. The prices are really good compared to other places like Eddie Bauer. So expect the store to be busier than others. The store is pretty packed right now with merchandise so it's a little crowded feeling as well. They carry womens, men's & children's clothing. I saw a pair of pants I really wanted but they didn't have my size. I checked with the cashier & these pants are sold out in my size throughout all of their stores! That tells me they have some good products. I wore some of the t-shirts I had bought on a recent trip to Niagara Falls & I can say that the quality is good.

No salesperson around to help, very poor service. Too crowded with merchandise but at least the…read more40% sale was good

A few Sundays ago, I was in the Spadina-Queen Street West area. I walked by this MEC on my way to…read morean eatery for lunch. Walking back to my car after lunch, I decided to stop by this store and check it out. I like MEC. On the first floor, freeze-dried food was in front of me. Pad thai sounded great. I then saw electrolyte tablets and waffles. If you are looking for a water bottle, there are lots to choose from. From Hydro Flask, to MEC's own line, you can find something that will suit your hydration needs. I saw lots of camping items. Tents. Cookware. LED lanterns. This store has everything imaginable. The downside is that I didn't see any sales items. I find it expensive to shop here, especially post-co-op memberships. There are two floors to this store. You can take the stairs or find the elevator. I didn't buy anything. However, it was nice to browse. (433)

The worst online customer service; they have a chat function that clearly doesn't work. After tons…read moreof waiting, they ask you to email. Which they also haven't replied to (almost a month for an order that's 'PROCESSING'...). Annoying.

Small store packed to the ceiling with reasonably priced. Owner well educated on product friendly…read moreowners

If you are at Richmond Hill needing some hiking and camping gear, the right kinds of tactical…read moreclothes to go paintballing in, or some army surplus, Creative is the place to go. Tucked deep away inside an outdoor plaza complex at the northwest corner of Highway 7 and West Beaver Creek, the location is small, but not overcrowded, so you'll surely find what you need and want. Many military paraphernalia on sale are much cheaper than many army surplus stores in Toronto. Creative stocks many other new outdoor and tactical gear at decent prices. Perhaps you could also be interested in a riot helmet to go along with a machete? Mad props to the man running the store, who is not only very friendly and accommodating, he is not an intimidating military-obsessed nut (as army surplus stores tend to be staffed by military fanatics). {YRT: probably simplest to use VIVA purple line to West Beaver Creek}

Many selections. Have everything. Lots of kitchenware. Lady who sold fishing license was not…read moreknowledgeable about the process but we did it on line just fine.

Take this review with a grain of salt-- it's strictly relative to all the other baitshops we've…read morebeen to. That said, the store is objectively quite good. The people who work there are nice (which is surprisingly unusual for a baitshop in Ontario), the prices are good (ditto; its a great spot to stockup on extra tackle and such en-route to your fishing spot), and the minnows are quite vigorous. In our experience driving across Ontario, you usually get to pick one of those things. No other shop we've seen has managed to hit all three. We've gotten fairly resigned to a sizable percentage (sometimes half) of the minnows dying before we get a chance to use them, but that just isn't the problem here. Every single unused minnow we bought is still alive and well in my cooler over a day later, and aside from a few that seem to have died from oxygen deprivation while we were changing fishing spots, we didn't lose any en-route. The only cons are: the place is a little bit hard to find (it's behind the Husky, and in a little corner unit that's a bit hard to spot), and occasionally their hours change a bit. So you may want to call in to be sure they're open at times. Still, the location is handy if you're going up North from the GTA to fish, and they're near Bass Pro (their reputation is good enough that the fellows at Bass Pro were the ones that originally directed us here), so its a great one-stop spot to replenish equipment as well as bait and tackle.

I want to thank Drift Outfitters and Fly Shop for all the help they have been in getting this old…read moreguy back out on the water. I love all the gear I bought....especially the Echo Trout X which is a great rod and the 4 wt. Is perfect for fishing the Upper Credit and even better on the Grand.... I love their weekly Youtube fishing forecasts....as expected from Drift pretty much dead on....plus the older Youtube videos by Ian Troup and Nick Groves on the Grand....especially Nick's Caddis flies (deadly)..... Chris the manager has always been most helpful....truly appreciate Drift being my home shop. Mike

Fast shipping and a good source but the used equipment is over priced, as you can see it stays…read morelisted forever.

Good store-shame about the staff. I called the store to…read morecheck on an online order I had placed & to add another item. The employee who took the call gave me lots of pushback & acted as if looking up my order was way too much work. Needless to say, his attitude cost the store another $100.00 today.

recently ordered rifle scope online. I received an opened package with some wear marks or scuffs on…read morethe raised parts of the optic. This item is clearly a display/demonstration model despite my payment of full price! The seller also didn't advertise this fact. I find this deceptive because one pays full price for something that is less! I wouldn't order from them again.

Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.

Disappointed. I bought a bike, was told that I would have a lifetime of basic repairs. As soon as I…read morereceived the bike, there was a problem. I was told they don't fix it and that I had to go to another city, another bike shop, to get it repaired.