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    Rental Professionals

    2.0 (11 reviews)

    Services - Rental Professionals

    Property management

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    Red Star Equities

    Red Star Equities

    (2 reviews)

    Please do not use the real estate management company!!!! I cannot warn you enough!! I hope this…read morereview helps someone to avoid the problems I have had. I used them for two years and the last year has been a nightmare. I hired them to be my advocate, expert and my representative as I live out of town however they have ended up falling much short of expectations. If you are looking for a property management company to help and assist and most of all communicate with you - this is not the one. Once my tenant stopped paying rent - I was not informed of the status of my property. I was not informed of the steps being taking to obtain rent. I requested a simple weekly update and did not review updates until the tenant paid. Communication is key and the communications I received was condescending. If I could give this company no stars I would.

    Red Star Equities is our Board appointed Association company. Not sure if I should put blame and…read moreshame here at our board and/or at Red Star. One thing I know for sure, Red Star Equities is impossible to deal with. At first, they have no experience in this field. If one tries to contact them through phone, the response, if given one, is flat out rude. The website has a contact form but no real name(s) attached to it. Meetings are organized at dates and times that working people have no chance to attend. Our association fees have gone up 75%. This while GDP growth over the same time frame was 26%. Just proves that our association fees are being wasted and bad managed / contracts badly negotiated and income is not reported.

    Nelson Property Management - Painted trim in the bathroom and this is how it was left!!!    Thanks Shane, I will clean up the mess you made!

    Nelson Property Management

    (12 reviews)

    I must say, overall, I was quite impressed with the entire service! Working closely with Billy…read moreDickerson, he skillfully got my house photographed, cleaned, presentable and advertised for tenants. He was a solid agent with superb interpersonal skills and driven professional work ethic! Within a relatively short 2-3 month timeframe, we had renters in the house. Billy kept us appraised as to the development of potential renters, reviews by potential renters and remained open to renters willing to buy (our request). Although not a huge deal, and the main reason for a four star rating vice five star, I was not informed all utility bills were transferred from my name to the companies name, which is fine and makes payment more streamline, but it would have been nice to know. After calling the front office staff, who were incredible BTW, I was able to get things sorted out. Paying everything through their convenient website was streamline, quick and efficient. It makes paying for entering very easy! Very good system! Good team, consisting of professional, dedicated, customer-service oriented members. Very impressed

    My experience with Nelson Property Management has been extremely disappointing from the very…read morebeginning. From day one, despite meeting all stated rental qualifications, I was told they were unsure if they wanted to rent to me (which in hindsight I believe the issue was my race. ) . No clear reason was provided, which raised serious concerns for me. I made it clear that I met their requirements and was willing to move forward under the listed terms, but I would not agree to any unfair or additional conditions. After they were unable to find another tenant, they proceeded with renting the property to me. Upon move-in, the home was in unacceptable condition. It was not properly cleaned, and there were multiple issues that I immediately reported after my walkthrough. I was told that no additional cleaning or repairs would be done prior to move-in. Due to my circumstances, I had no choice but to proceed. Shortly after moving in, I discovered that the shower would not drain properly. I submitted a maintenance request, expecting communication before any visit. Instead, a third-party vendor was sent without notice while I was not home, and I was charged for the visit. I disputed the charge but received no resolution and ultimately had to pay it. Throughout the winter, my heating bills were extremely high around $300 per month for a home under 900 square feet. This further confirmed my concerns about the property's condition, including insulation and overall maintenance, which I had raised at the beginning. Ironically, once I gave notice that I would be moving out, the city came to inspect the property and cited multiple issues I had previously reported, including problems with insulation and the garage door. This is a family-run business, and my interactions with staff were consistently negative. I found them to be rude, dismissive, and unprofessional. Communication felt uncomfortable and unproductive, as my concerns were not taken seriously. To make matters worse, after moving out, I was price gouged with additional charges that felt excessive and unjustified. If you own a property managed by the Nelson family, this is the type of experience your tenants are having. If you're wondering why tenant turnover is high, this is likely why. Based on my experience, I would not recommend renting from Nelson Property Management. Renters deserve to be treated fairly, with respect, and to live in a property that is properly maintained. If you are Black, be very careful with this team. Read the reviews. They are telling the truth. I truly wish I would have listened.

    Rental Professionals - propertymgmt - Updated May 2026

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