I really wanted to make this 2.5 stars but that's not an option. I was referred to rent ready by my building's management to have 2 accent walls painted in my 650 sq. ft. apartment. I called and made an appointment and the time we agreed upon was a window between 9-10am, 2 weeks out from the day I called. Fine. I live 3 blocks from the paint store so I had just planned on picking up the paint the morning of before the painters arrived. Well, they showed up an hour and some change early, without calling. I didn't have the paint so I told them I'm going to pick in up I'll be a few minutes and they told me they 'didn't have time' to wait and that I'd have to reschedule. Fine. I reschedule for another day for 8am, this time and they don't show. Don't call. Don't show. At this point I would like to point out that I work at night and get home around 3am, so it is not pleasant for me to get up and be dressed at 8am. Ok. So I call and finally get someone and they let me know they are having mechanical issues with their truck but are still on the way. I wait. And wait. Wait some more. At 12:30 I call to see where they are because I am tired and need to sleep, and find out that they won't make it that day. Why do I have to call you to find out that a) you're having mechanical issues and b) you're not coming at all now? Ok. So we reschedule for yet another day, the office staff was pleasant enough but not very apologetic for all the confusion. They finally make it out to my place and paint it fairly quickly. Only used one coat on each wall and leave. The painters were nice enough and did a satisfactory job. I paid them $170 which I wanted to give them in cash but they said they could only take a check. I write them the check and go on about my life and this is where it comes to why I am writing this review today, 11/4/25 at 8:26am. I checked my bank account this morning, as I do every morning and see some random check debited from my account. I say random because I had my walls painted AUGUST TWENTY FIRST. Why on earth would you have such a delay on processing a payment?! I think it's obnoxious. I wouldn't have even written any review at all despite the issues that I encountered but come on! Rent was just due and I have this unexpected check coming out of my account? Ridiculous. Oh not to mention I called the week after to see why they hadn't debited my account and got no response, so it's not as if I didn't try to resolve the issue however I'm not going to stalk to to give you my money. This was a ridiculous customer service experience. Also I'm sure I could've gotten these two small walls painted at a more reasonable price. Fin. read more