We have always loved coming to this ever so charming inn. The individual rooms are lovely and…read moreeverything you need is provided for you. Breakfast and cocktail hour is so nice plus the staff make it truly enjoyable.

This was our staycation location and we loved it. Nice little cottage in the sleepy town…read more The in-unit jacuzzi is an incredible touch - very romantic. Great location in proximity to downtown. My only star off is for the sheets cleanliness - there were stains on the duvet cover (I saw two) and not sure if its lack of cleaning or just permanent stains. Other than that, we enjoyed our stay!

UPDATE, from prior 5 star review! Prior property owner speaking here…read more Horrible experience! The worst. Long story, short. We ended up selling our rental property after using Dede's services. The tenant they recommended damaged, stole and absconded with prior tenants mail, which included funds. Yet Dede's defended the tenant they recommended move in.

This place sucks. They scam you on everything. All they want is their money and screw people over…read morejust to rack in their money doing absolutely nothing or finding people to fix something that's gonna cost thousands of dollars instead of a couple hundred. I had to have one of my friends do the sprinkler system on my mom's house they were managing cause they were gonna charge her $3,000 and I got someone to do it for $300. No joke. And they took my entire deposit plus an extra $6,000. My apartment was not that bad at all. I will admit it had a few things to fix but not my $2,500 deposit plus $6,000. Pretty sure it was cause they hated me and were assholes. I would NOT recommend in any way. And KEITH is the worst!!!!! Please I'm telling you, look into a different management place. I'm sure it will be better than this one by far

Well Brad considering it took someone 2 years to respond to my review from your business it…read moreconfirms the lack of responsiveness from your company. As well as the fact that the property as I stated was not even available when I submitted my application makes no sense as to why I would have not been refunded.

We had Pacific Properties manage our rent property in the Rohnert Park area for a few years. We are…read morevery happy with their services. John was our Management Agent. He is very experienced working with tenants. When we decided to put the property on the market, the process of vacating the property went smoothly. We would recommend their services to other property owners.

Had trouble finding the place, but that was Google maps fault. It is a STRONGLY weed-friendly…read morehotel. It stinks upon entering the door, It looks shabby in the lobby area, not at all welcoming to weary guests who arrive late at night. It's not in a scenic area either, so the views aren't iconic. It had the usual in-room facilities, but wasn't what I'd call a pretty, or cozy room. The hallway also had a very strong weed smell, it seemed really strong centered around our room. And it's a non smoking hotel. I guess weed's different. I chose this one as they had a hot breakfast included, which one reviewer on Trip Advisor had said was very good. I'm going to assume that was an old review. The breakfast situation was disappointing. Dubious looking sausages, that looked somewhat deformed, as did the egg. They were warm, but not hot. Luckily, toast saved my day, and if you like waffles well you're good. Cereal and a few bagels were there, some fruit, yogurt. Just not all that exciting to me. I had to go back out into the lobby to get coffee and hot water or tea. The hot water was not hot, and i was able to fully submerse my finger in it. I slept, so the bed was comfortable enough (I had brought my own pillow though) as i don't like hotel pillows, i have a certain cooling memory foam gel pillow, and hotels rarely offer a pillow choice, so it's just easier to take my own. I wouldn't stay here again. It has a lot of issues that need addressed.

We had reserved a room for one night. A week before our arrival, our son had a heart attack and…read morewas scheduled for a triple bypass surgery. Obviously, leaving our son was out of the question. While we were seven days out from our reservation and knew that we were four days beyon the eleven-day concellation deadline, we thought the manager at Quality Inn would understand and give us some kind of break. Their replay was sympathetic, but referred us to booking.com, the agency through which we had booked the room. Booking.com informed us the decision rested with Quality Inn and so we went back to them. Their response? Silence. Certainly, they were within their rights to tell us to decline even a modest break. But to basically tell us to go fly a kite tells you all you need to know about this place and the folks who run it. No heart.

I was recently considering a stay at a Vacasa property but the cleaning fee for 2 days was more…read morethan the stay itself. After repeated attempts to understand why this was so--the responses I got didn't address my question at all--I decided to abandon the idea. I've had this same experience with other Vacasa properties where I booked what I thought was a fair price, only to find out about the exorbitant cleaning fees later. Caveat Emptor!

If I could give negative stars about my experience with TurnKey I would. I responded everyday to…read morethe email regarding the level of satisfaction on the cleaning of the place we rented, but heard nothing. The amount of money I paid for this place was the same cost as Sheraton Waikiki in Hawaii. We cancelled Hawaii to come to Big Bear. This is the most disgusting place I have ever paid for. The kitchen utensils were a filthy mess, full of grease, dog feces all over outside, black scuff marks on the walls, animal hair all over, blankets filthy and full of hair, floors full of debris, my socks are black from waking around on the tile floor, kitchen table bench full of hair and debris, ants on the floor of the kitchen, black ants, stains all over the couches, the jacuzzi has floating particles of grey filth and discoloration with a haze to it, I can go on and on about this. I am appalled that Marriott would sub out places that cost this amount of money for what you walk into. There are bugs flying all over inside the house, spiders climbing the sink, what looks like blood in the kitchen sink. I have bug bites on me, my shoulder specifically. The cutting board that pulls out from the counter was full of old, dried food. The 2 other bedrooms weren't used. I had zero cell service the time we were here. I was told to email or text in which I did both daily, sometimes multiple times a day, and got no response ever! I am absolutely disgusted and disappointed in our first experience renting a home that online looks sparkling clean and amazing. It's anything but that. I should never have to come into someone else's home and clean the way I did. It's troubling that cleaning fees are mandatory and I was forced to pay for someone to clean when they clearly did not. Another issue is the pet fee. I never brought pets, I was charged $100 for a dog, someone called and told me that they're charging an additional $100 because 2 bedroom plus homes are $200 for animals. Those funds have never been credited back to my AMEX. Please note the couches and house FULL of animal hair, especially around the TV area on the floor and the couches. Another issue-billing. I had (3) representatives from TurnKey tell me that I should've only been charged $2,000 for a 5 day stay when my AMEX card was charged $2,443.24. The photos speak for themselves. Today I was in the doctors office having confirmation that the multiple bites on myself and my husband are confirmed from 'bed bugs'. TurnKey is willing to refund $2,000 and consider this case closed. I'm glad I write reviews for companies because once I calm down to articulate my words a bit better and more thought out, I'll be posting my review with all the photos. I sent the photos attached herein to a manager and she thought the jacuzzi filter photos was the dishwasher filter. She was floored when I explained each photo to her. Worst in all of this, I guarantee you the homeowner doesn't even know what their property looks like, or how they're being charged a fee for cleaning when this is the definition of clean to TurnKey.

We had Home Sweet Host help us get our short-term rental up and running and Jen, the owner, was…read moregreat to work with, she was courteous, professional, and always responded promptly when any issues arose. To top it off, we consistently had 5 star reviews from our guests and you can't do any better than that. If you're looking for a property management company, Home Sweet Host is a great choice.

I have worked with Home Sweet Host for the past 12 months. I can't recommend Home Sweet Host enough…read moreas a property manager. They've taken a huge weight off my shoulders in dealing with my Airbnb rental property. Here's what stands out: Excellent Communication: My guests consistently rave about how responsive and helpful Home Sweet Host is. They answer questions quickly and with a positive attitude. Maintenance on Point: Whenever there's been a maintenance issue, Home Sweet Host has been on it. They address things promptly and efficiently. Top-Notch Vendors: They've found reliable and high-quality service providers, like cleaners, which makes a big difference and has helped my property achieve Super Host status. Overall, Home Sweet Host has made managing my rental a breeze. They're professional, responsive, and take care of everything. If you're looking for a property manager who will truly look after your investment, look no further!

We had a great stay, that was very comfortable. The location is great to get around Sonoma County…read more The staff is very friendly and helpful. In fact, we were celebrating a birthday and one of the staff members helped us decorate the unit as a surprise before we arrived. If you are looking for a comfortable place to stay in Sonoma County, check out WorldMark Windsor.

We've stayed at the WorldMark Windor a couple of times for a short vacation. It's so close to local…read morewineries, shopping, restaurants, hiking, The Russian River, etc. The rooms are pretty spacious and clean. [Taken from their website] WorldMark Amenities are: Activities Center Barbecue Area Basketball Children's Playground Children's Pool (Outdoor) Computer With Internet (Shared) Concierge Services undefined Day Spa Fitness Center Hot Tub (Outdoor) Massage Services Movie Rentals Owner Lounge Picnic Area Shuffleboard Swimming Pool (Outdoor) Wi-Fi Internet Access (Fee) Discounts given at "some restaurants" if they know you are staying at WorldMark.

Just stunning! We rented this for some friends for a wedding we were having, they couldn't use it…read moreso the bride and groom did. It's just a beautiful property and Heidi is amazing to work with. Thank you!

If you're looking for a wonderful place to stay for a Northern California wine country vacation,…read morecheck out WineBerry Lodge in Sebastapol! It was the perfect place for our family reunion. The house is super clean and large and airy and comfortable. The indoor kitchen has everything you might need, and the outside kitchen with the outdoor pizza oven is amazing! Nice sized Jacuzzi hot tub, ping pong, darts, games and books. It sits on an old Christmas tree farm so surrounded by trees and vineyards. Afew great wineries within walking distance and many more a close drive away. Heidi is an amazing hostess who goes above and beyond. She's super nice and knowledgable. Thanks for a great visit!

Recently just made a trip to Mill Valley with our 1.5 y.o. and was happy to find Kathleen and…read moreMeredith after a lengthy internet search on what service to use for crib rental. After easy and clear communication via emails, we got the crib at the specified time with clean sheets, mattress, mattress cover, and an awesome collapsible, full sized crib. Easy to work with, clean products, reasonable cost, what else could I have asked for?

We did a trip to Sebastapol with another family. Katheen and Meredith timely delivered the cribs…read moreand booster chairs, and set everything up, in a timely and professional way. They made our trip so much easier. Would definitely use them again!

Even though I never provided them with my billing information and they got it illegally from a…read morethird party, they claimed I agreed to their terms of cancelation and submitted a letter stating this during the dispute even though I am sure they rebooked the room. Despicable and disgusting greed. DO NOT BOOK HERE UNLESS YOU WANT TO SUPPORT DISHONESTY.

A truly amazing B&B. Personally, I'm not a fan of typical B&Bs, but this one had service that can…read moreput any Four Seasons or Ritz Carlton to shame--without all the corporate formality or rigmarole. They went far out of their way to show every little hospitality and kindness. For instance, we were in the pool when it was happy hour, so they brought us a glass of wine and plate of hand-made nibbles at the pool. They offered to make reservations at a good Italian place for us (Tra Vigne). When we came back to the Inn, there was a bottle of Schramsberg Blanc de Blanc on ice for the guests to share as a nightcap. They are perhaps the most thoughtful innkeepers we've ever encountered. The common area is modern and spotless, the rooms are inviting, the beds are great, and the HVAC has been updated (a good thing during Napa summers). Best of all, the breakfasts are incredible. They brought delicious and artfully presented plates of sausage, fresh juice, poached fruits and thick bread with house-made jam, and a sorbet at the end of the meal. And so started another epic day of wine tasting...