Very Disappointed with Customer Service bought a dining room table & chairs on Election Day 2025…read more Table came in damaged still waiting for a replacement 5 months later!

my son and I visited the 7Mile Design store on the black horse pike yesterday. we were greeted by…read morea smiling happy young salesman named James. He took his time to show us all our options and help to pick fabrics. it is sad that only when people have a negative thing to say that they use social media. I would not hesitate this store to anyone

Bought our dining room table here as well as a server. Joe helped us customize everything and was…read moreextremely helpful throughout the process. The table is beautiful very happy with our purchase.

Went to Barstool Brothers and found the best Bar stools and dining set! Had them made just the way…read morewe wanted them,Russell was the best! The store offers things you will not find in other stores and you can custom order everything. The quality is great, service is better and everything arrived when promised. We will be going back to purchase more for our home. Thank you.

BUYER BEWARE! Unfortunately I have to rate this business 1 star that they do not deserve. I have…read morepurchased an incredible amount of furniture for my shore house in the past two years. While I was impressed with the in stock furniture and customer service when I was purchasing , my opinion changed when I had an issue with an expensive piece of outdoor furniture. I had the chair less than 30 days when it fell apart. I contacted them and was told I would receive a call back later that day which I did not get. Finally I received a call asking for pictures and serial number. I was then sent an email if I had any questions to contact them. I asked if they would replace the chair since it was practically new and I heard no response. I told them since this was a vacation home I would like to quickly resolve this as we would be closing up the house shortly. Again no response. I followed up two days later with a phone call first thing in the morning and was told the manager and her boss were there and she would call me right back with an answer which never happened. I called an hour before closing to see what the answer was and I was told by the manager what did I expect! It was her birthday and a holiday weekend plus they were busy all day with customers. I guess once they have your money you are no longer a customer. To make matters worse the manager said in his opinion I should apologize to the sales person because he felt I was being unreasonable. Really! All I wanted was answers not attitude. Will be purchasing the rest of my furniture somewhere else.

My wife and I have purchased several items from Surfside Casual Furniture and all have been…read moreexcellent quality and value. The delivery and installation was also excellent given the tight spaces in our beach house. We will certainly return there should we need additional items for our home. Did I mention they've got a great selection of Tommy Bahama cloths? I always seem to walk away with something.

Our military-provided movers did a fantastic job transporting most of our belongings from Chicago…read more However, we saw this move out east as the perfect opportunity to update some of our furniture--some of which, let's just say, had a very 1982 look. From the moment I walked into Wally's, I knew I was in the right place. The friendly floor staff helped me find a new bedroom set for the primary suite, along with a beautiful dining room set. I appreciated how knowledgeable they were without being overbearing or pushy. They were also incredibly patient with my little one, who had his own Princess and the Pea moment in the mattress section. Thank you, Wally's team, for making this military mama's new house feel like home after my husband's transfer--even if it isn't Chicago!

Best place I've shopped for furniture! Friendly and helpful - Wally and Donna do not disappoint…read more They make an excellent team to meet your needs. They even delivered when they said they would - right on time!

We had such a great experience thanks to Ron! With the store closing, we weren't sure what to…read moreexpect, but he made the entire process smooth, stress-free, and actually enjoyable. He was incredibly knowledgeable, patient, and genuinely helpful without ever being pushy. Ron took the time to understand what we were looking for and helped us find the perfect couch and dining room table. He also gave us fantastic deals, which made the experience even better. His attention to detail and honest recommendations really stood out. You can tell he truly cares about his customers. If you get the chance to work with Ron, do it--you won't regret it. Highly recommend!

We had a great experience at Home Living furniture. Their selection of custom furniture was…read moreimpressive, and our sales person, Lucy is very knowledgeable. She provided us all the options that were available to us, took the time to find out exactly what we were looking for and eventually help me make my selection

I do not recommend purchasing furniture from La-Z-Boy. It initially seemed great: good service,…read morenice designs, and many choices. But delivery took months and the quality is low. The couch frame was broken 8 months into owning it - we have no kids or dogs, so this was from minimal daily use. We purchased the pet protection warranty and chose the pet-resistant fabric - our cat scratched the fabric and when we submitted a claim the next day, they refused to honor it. La-Z-Boy has not helped to handle the claims, they forward you to a third-party company. We went back and forth for almost 2 months, being told by ServeCo and La-Z-Boy that our claim fell within the warranty we paid for, but was just denied any repairs by their third-party warranty company. Do not let them upsell you poor-quality furniture, expensive fabric, and a scam warranty. So disappointed with the service we received and our brand new, almost $1,500 purchase which will now be replaced within 1 year of owning it.

Debbie was knowledgable (how manufactured, where manufactured, options, availability, warranties)…read moreabout La-z-Boy products and answered questions we didn't even know we had!

Crazy expensive. Good service, but prices, for me, untouchable. I found 8 chairs for the price of 1…read moreof theirs. Product was beautiful, just not at all touchable,

I have NEVER experienced such horrible customer service. The minute they take the 50% deposit on…read moreyour order, which in this case was in excess of $200,000, and must be cash or wire transfer, they forget about you. We have been waiting for the balance of our furniture, which was all to be delivered by July. We have called and emailed 17 times, and David, the owner, has ghosted us since the summer. Not only has our order remained incomplete, but we received 2 items that were damaged. We are now waiting for the second "repair technician" to come to fix a brand new dresser. The drawers will not open, and the first tech that was sent out told us that he will let Surroundings know that the piece is defective, and should be returned. i could continue, but the point is that we now realize why they only accept cash. Surroundings will take your cash and hold you hostage, while not adhering to any timeline, quality assurance, or promises that they provide. BEWARE!

Beautiful store, excellent selection of beach house style furnishings. The prices are on the higher…read moreend as is the quality of the some the furniture. I found Platt's extremely useful as I was looking for furniture design ideas for a beach house I recently purchased. I found that if you shop at many furniture stores you will find similar if not the same furniture at lower prices at some of the big box furniture stores. Is the quality the same? Only time will tell. The employees are extremely helpful and the store has a large delivery area.

My wife and I would just like to say how pleased we are with our purchase of the Elran Reclining…read moresofas and for the exceptional customer service we received from Platts Beach House Furnishings. The young man who came to our home to install the battery for the motorized recliners was very nice, competent, helpful and professional. He addressed our issues and got everything installed and up and running quickly. We also found the sales personnel to be knowedgeable and helpful. They helped us to purchase the perfect set of sofas for our livingroom. Thank you all so much.

Visited Kensington Furniture to shop for a new bedroom set. Two salespeople glued themselves to my…read morehusband and me as we shopped. I even told them we felt stalked and would come as them questions if they'd only allow us to shop in peace. They refused and said it was policy. We weren't impressed with the quality and hated the sales pressure. Went to Platts and spent our money there instead. Don't shop at Kensington unless you like stalker sales people.

Bought a couch and had set for delievery and haul away of the old furniture today. Had an amazing…read moreconversation with Ashley who did NOTHING to solve the issue that all of a sudden they aren't taking away the old couch! She sat on the phone doing nothing but making excuses and not to mention the delievery man SAT THERE waiting for his addiontional $60 to be venmoed to him for moving the couch out to the street after he took it apart in muiltple pieces and left it at the street spread out in a span of over 40 feet wide which is unnecessary might i add. Horrible customer service! So nice and friendly before the sale goes through after that forget it! Save yourself the time, agitation, and the ADDITIONAL money and go to a different furniture store!