BUYER BEWARE! Unfortunately I have to rate this business 1 star that they do not deserve. I have…read morepurchased an incredible amount of furniture for my shore house in the past two years. While I was impressed with the in stock furniture and customer service when I was purchasing , my opinion changed when I had an issue with an expensive piece of outdoor furniture. I had the chair less than 30 days when it fell apart. I contacted them and was told I would receive a call back later that day which I did not get. Finally I received a call asking for pictures and serial number. I was then sent an email if I had any questions to contact them. I asked if they would replace the chair since it was practically new and I heard no response. I told them since this was a vacation home I would like to quickly resolve this as we would be closing up the house shortly. Again no response. I followed up two days later with a phone call first thing in the morning and was told the manager and her boss were there and she would call me right back with an answer which never happened. I called an hour before closing to see what the answer was and I was told by the manager what did I expect! It was her birthday and a holiday weekend plus they were busy all day with customers. I guess once they have your money you are no longer a customer. To make matters worse the manager said in his opinion I should apologize to the sales person because he felt I was being unreasonable. Really! All I wanted was answers not attitude. Will be purchasing the rest of my furniture somewhere else.

My wife and I have purchased several items from Surfside Casual Furniture and all have been…read moreexcellent quality and value. The delivery and installation was also excellent given the tight spaces in our beach house. We will certainly return there should we need additional items for our home. Did I mention they've got a great selection of Tommy Bahama cloths? I always seem to walk away with something.

My girlfriend and I decided to go on a tour of thrift shops in Ocean City and we happened to see…read morethis one while we were walking by. They have a small selection of refurbished furniture and few piece of really funky art. I have a feeling that they would restore your own piece if you brought it in. This stuff was not my taste and seemingly overpriced. I suppose that restoring something by hand does take time and skill but I would not pay north of $500 for a restored dresser or bookshelf. They also had some dinnerware and gifts that were equally funky but more more reasonably priced. This would be a great place to get an uncommon gift for a friend or to find your next conversation piece. They are right in town, although off of Asbury Ave. It's a quick walk so definitely stop in to have a look!

We bought a beautiful refinished pice but needed another to compliment it. They said if we found a…read morepiece they could make it match and they did. They went out of their way to make us happy and I LOVE both pieces. I also attended a class there - it was fabulous. Definitely recommend

recently bought some furniture when it was delivered there were some mfg defects. the Platts team…read moredid a great job replacing the items it was a pleasure working with them. very uncommon these days. highly recommend this store. great products, people and service. Raymond C

We walked in with our golden doodle and was immediately told that we had to leave. My husband went…read moreout side with the dog and as I was looking for bedroom furniture, the two ladies were talking how the dog should not be allowed on their property ( as in parking lot) I left immediately. So if you want to buy furniture at a place that hates dogs.... This is the place

Decent coastal furniture, most available by order and wait for delivery. Good selection. POOR…read moreCustomer service. We ordered a bedroom set with two beds. It took twice as long as promised. It was difficult to get them on the phone while waiting, so we had to go back to the store for updates. When it was delivered the drawer was broken, the wood rail inside was splintered. The delivery guy said he was NOT skilled in repair, but he jammed a few screws in the wood and the drawer worked. He said to call the office and they would send someone out. If I had gotten a great price I may have let it go, but we PAID full price. I did call, and they explained they had a death in the family. They lost their repair guy, so rather than screw around he said he would order me a new dresser and replace it. I offered him to refund me a small amount on the dresser and I would hire my own repair guy. He declined and said I should get a new one. That was over a year ago. We never got it. Several calls were not returned. From our experience, they have coastal furniture, just don't expect discounts, timely delivery, or follow up service. You get what you get.

From the owner: Coastal Designer Outlet is located in Ocean View, NJ and is the sister store to Complete Interiors…read more This store has a no frills approach to his store allowing deep discounts to the customers. Please stop in today. We will have everything you need to decorate your home.

Well they fixed my awning i will forgive them for delay It took 2 weeks but in the world in…read morewhich we leave better late then never??

They are not good at returning calls for repair pick-ups or for reinstallation scheduling. Waited…read morefor a call to pick up a repaired awning last summer and finally had to call only to find out the job was done several weeks before we called them. It was so late in the season, that we waited until this summer to call for a reinstallation. We were told the installer would call to set it up, but never received that call either. Finally did the job ourselves.

Visited Kensington Furniture to shop for a new bedroom set. Two salespeople glued themselves to my…read morehusband and me as we shopped. I even told them we felt stalked and would come as them questions if they'd only allow us to shop in peace. They refused and said it was policy. We weren't impressed with the quality and hated the sales pressure. Went to Platts and spent our money there instead. Don't shop at Kensington unless you like stalker sales people.

Bought a couch and had set for delievery and haul away of the old furniture today. Had an amazing…read moreconversation with Ashley who did NOTHING to solve the issue that all of a sudden they aren't taking away the old couch! She sat on the phone doing nothing but making excuses and not to mention the delievery man SAT THERE waiting for his addiontional $60 to be venmoed to him for moving the couch out to the street after he took it apart in muiltple pieces and left it at the street spread out in a span of over 40 feet wide which is unnecessary might i add. Horrible customer service! So nice and friendly before the sale goes through after that forget it! Save yourself the time, agitation, and the ADDITIONAL money and go to a different furniture store!

Bought our dining room table here as well as a server. Joe helped us customize everything and was…read moreextremely helpful throughout the process. The table is beautiful very happy with our purchase.

Went to Barstool Brothers and found the best Bar stools and dining set! Had them made just the way…read morewe wanted them,Russell was the best! The store offers things you will not find in other stores and you can custom order everything. The quality is great, service is better and everything arrived when promised. We will be going back to purchase more for our home. Thank you.