I've rented here now 5 times in 5 years. It is an OK location, they have always had the car I've…read moreasked for and most of the time it's clean and ready. This time however my cars windows were dirty on the inside and not an ounce of fuel in the ank. The FUEL light was on, when I picked up the car. That's BS. Other than that thecToyota Rav4 is a great riding car.

Terrible experience! Tried to cancel the insurance on the rental car (since we didn't need it) and…read morethey refused to refund it. We asked if we could come in and cancel the rental car and just do it all again without the insurance and they said we could but it would be $50 MORE than what we were already paying. They were very rude and only cared about taking our money. DO NOT do business with these idiots. We should have just stuck with enterprise. I'll never rent from Hertz again.

My car was damaged in the recent hailstorm, and my insurance set up a rental through Enterprise. I…read morecame in a few days after the storm and was greeted and taken care of promptly, even though the staff was extremely busy helping others in the same situation. I was in and out in about 15 minutes! When I returned the rental, everyone was just as friendly and efficient. I definitely recommend this Bourbonnais Enterprise branch for your rental needs. Thank you for making a stressful situation so much easier!

We made reservations Sat. morning, July 11th for a car and even received confirmation through agent…read moreand email. We received a phone call from Joe Preusser stating to come after 11:00 and he will have a car for us. When we arrived, after 11:00, he stated we don't have a car yet, we would need to wait. We waited about half hour and Joe stated we don't have a car you might want to try Orland Park, and we asked when do they close and he stated 10 min. like us! Well, since it is about half hour drive, we knew that could happen. No empathy, could not care less! We were stuck with no vehicle! Poor customer service! And why were we told there was a vehicle available?? Very sad, we and family have used this place in the past, not anymore!

what a great dealership they can do it all.. steve is so knowledgable cars are his passion and he…read morewill help in any way he can. ive bought 2 cars form him in the past and will return.... thanks steve

From the owner: We sell used vehicles, specializing in pick up trucks.read more

We first encountered this company years back to pick up someone from the airport for us and bring…read morethem back to our home. Next we hired them to take our family to the airport and pick us up from our vacation. We were treated well, their service is reliable, professional, yet friendly. We are looking forward to hiring them for our next vacation.

Excellent car service. Booking was easy. Car was immaculate. We booked for drop off and pickup at…read moreO'Hare and car was on time, super easy pick up. Communication was excellent. Would definitely use this service again and again.

Had a remote start put on a Mazda 3. Very happy with it. The staff were very helpful & friendly!…read moreHighly recommend!

Do not walk ! Run from this place as fast as you can. Save your hard earned money. This company…read moredoes not honor their warranties and The new owner Lynn will lie to you about everything and do whatever she can to get out of standing behind the shoddy warranty they sell you. I give this one star because it would not let me give a no star rating.

Don't buy a vehicle from this dealership. I bought the GMC Safari minivan years ago, and as it…read moreturned out, the spare tire was the wrong one, it didn't have a tire jack, and the driver window stopped working after a mile away from their parking lot. The staff (if you want to call them that) are in one word "Rude." The mechanics are subpar. Their shop and office are in a disarray. The old bat (Nancy) who answers the phone is as deaf as a doorknob. The old man (Jerry) sleeps sitting up. This family failed at operating a junk store an auction barn, and an ice cream parlor. Now they're selling cars. Go figure!