I absolutely love the customer service reps and friendly delivery personnel they have. They have also dealt patiently and kindly with my return and call back to cancel return situations that I shouldn't do but they never get rude or impatient with me. I highly recommend them. They are great people. read more

Need to find a reputable place to rent to own your furniture, electronics, etc..? DO NOT let Rent a center (Beckley Plaza) be that place!!! I have never in my entire life been treated with such distaste, rudeness, and greed as was done to me by the male manager at this site. I was almost done paying off a tv from this place and was a meer 5 days past due on my monthly payment due to my husband getting laid off from his job. I called the store to make Two payments, not one, and the manager got on the phone with me and began demanding to know WHY we were late, WHY we were always on time until now, and was just a plain rude bully to me. As my eyes were filling up with tears, and & I realized how bad the manager had me shaking, I had enough and told him to send somebody to get the tv. He could have it if he was going to treat his customers like garbage! Well,...an hour later, a young young man that Maybe weighed 110 lbs showed up ALONE to get a huge glass tv table/stand and big screen tv. I was 7 months pregnant with pneumonia and HAD TO HELP THE POOR BOY TAKE THE STUFF TO HIS VAN!!!!! What in the world kind of place is being ran here!? I'm now a very happy customer of the Aaron's store right next door to that awful rent a center, and have purchased/ paid off 4 different items from them since taking my business away from rent a center. This is the 1st bad review I've ever written on any business in my entire life, and hopefully it stays that way. read more