Quality of work done, value of work done, service requested, honesty, pricing. Truly Professionals.read more

This business is great. Family owned which shows in pride of work. Always fast, efficient and very…read morefairly priced.

John Probst, the owner of this business, offers 20 years experience and prompt, professional…read moreservice. After we were informed that our water line was leaking 40 gallons a minute, we gave John a call. He repaired the leak that night! I've seen many requests for a plumber on several social media sites. Call Aleph. John won't let you down.

From the owner: We are a local plumbing electrical and heating company. We care about our neighbors.read more

The trap under my bathtub was leaking. Jerry did a great job fixing the leak. It looks so much…read morebetter! I highly recommend Jerry he goes above and beyond. A+

This is a copy of the complaint I just filed with the Better Business Bureau. It says it all. I…read morepray I get some resolution to this. My tub faucet has been streaming water for two days. They would have come back today to fix it, but "the boss" made it clear that it was not going to be just a simple repair or replacement of the faucet. He knew I had more complex issues with the pipes, which were going to cost me. My point is that I paid them a lot to fix my bathroom and kitchen sink (which have, so far, been fine) and my bathtub faucet. That is all I wanted them to come fix, and I don't think that should have cost me more. He also suggested it could be a bad faucet from Lowe's that could be replaced under warranty. I felt he was implying that it would be my responsibility to return it to Lowe's. I informed him that was incorrect. Mark, the plumber, bought it, and it should be his responsibility to return it and replace it. For the $1000 I paid them for those three jobs just a week ago, making it right would really be the "5 star" thing to do. Instead, I, the unhappy customer, was yelled at! I am extremely upset about this situation. My Complaint to the BBB: "I had a serious plumbing issue last week and looked online for a plumber, hoping I could get someone to come the next day. The first website I found was Mountaineer Plumbing, which has a 24 hour hotline. The person who answered the phone told me a plumber would call me back soon. A guy named Mark called and made an appointment to come the next day. He couldn't find my address on GPS, so I offered to meet him in the nearest town. He had a helper with him named Ivan. After briefly looking at the three issues I needed repaired, Mark announced that it would be $1000. Though I couldn't afford the price, I was desperate and agreed to pay that amount. During the day of work, the men went to Lowe's for parts twice, the second time because they bought the wrong faucet for the bathtub. While they were there, Ivan asked me out, which I was shocked by and found very inappropriate. Mark repaired the three areas of plumbing and left after several hours of work. He texted me later to say I could call him if I needed anything else. Just a few days later, the tub faucet started leaking again. I called Mark and he made an appointment to come yesterday to repair it. They never showed up, so I called him this morning. He said his boss needed to speak with me. Another man called me shortly after to explain that fixing it was going to cost me more. I suggested that the price was already excessive and that I had been scammed. He became angry and verbally abusive. He yelled at me that his company doesn't scam anyone and that they are a 5 star company with great reviews. I stated that I feel the price was excessive for the work that was done and that now needs repaired already. I requested that he send someone just to fix the faucet and nothing else. He stated it could be a warranty on the faucet and made an appointment to come. Then, he asked me to meet them again, because Mark is not good with finding people's houses! He also stated that he knew I would have to pay more to get more done. Very wrong!"

I cannot put into words how disappointing this experience was. There was the initial meeting (aka…read morethe sales pitch) where David stated he is always on time and always cheaper than everyone. He quoted $1600 to run water lines from a soon to be installed water heater. I had a small project at another house that needed to be done first. Two visits from quality. The first David was an hour and a half late. Showed up and looked, quoted $250-270 and left but first made the comment he would count the visit as a free estimate. I had no reason to believe it wasn't a free estimate as all plumbers give that. Then the second visit, again over an hour and a half late, I text and asked when I could expect them. I was told one of his workers should have been here already. No notice, no update and certainly not notified this random stranger would be appearing at my door. Job was completed and the price tag went up. AFTER the fact I was notified. This morning I was supposed to have the original desperately needed plumbing completed. (It's been scheduled two weeks). I get a message saying he forgot to add in $180 For an install of the water heater. Then he tells me he can't remember job after job because he has so many. Before I can answer his barrage of text defending himself and explaining how his mistake yet again couldn't possibly be his fault, he left us hanging saying to go find another plumber. I hadn't said a word at this point other than questioning the charge. The comical part of all of this is that I live in Pulaski. My very first contact with him was asking if he serviced Pulaski. His answer? Yes. In his text rant today he advised I was pulling him 45 minutes out of his service area to give an estimate and because of that I should be grateful because he'd saved me money. My husband text him this morning from a different number and asked him if he serviced Pulaski... once again "yes". Which is it? Yes or no lol. (this portion of my review which was an opinion as opposed to facts as the rest of my review entails has been removed after receiving a threatening letter from a Blacksburg attorney representing David insisting I remove my negative comment. As David indicated this is a review site that he subscribed to and I am in fact giving a review. The service was not great and therefore the review reflects that. My response to his response: Regarding his response, since he chose to "out" me and call me by full name, something protected by this very site, I will respond to his claims. David never did any of the work for me. He sent over an unlicensed employee that earned wages of $14/hr. His claim of me only paying $300 for six hours (hours are not correct) seems substantial vs the $84 he would pay his employee for this same time period. He claimed I was so satisfied that I asked for other work. In fact the only other project we had discussed was on 9/12/2019. Two months before the single service provided was performed. I did in fact ask the gentleman that helped us if he was licensed if HE would consider further work, not David. David stated he never refused me any work when his exact text message was "Pulaski is a very long way from my service area. I spent over 45 minutes driving out to your location. I spent over an hour giving you a free estimate which I normally do not do. Then I spent another 45 minutes driving back to my main service area. I have already saved you money. I would like you to go ahead and find another plumber. Tried to add money to the estimate that was not written up: not only did David tell me it was absolutely necessary to get a water heater but told me for $1600 he would attach multiple lines to it to plumb a new bathroom. He told me to purchase a rheem performance 40 gallon water heater in the amount of $364. Not only did I purchase this by his direction but an additional $400 in supplies to complete the discussed projects.ordered .payed for. and waiting for the plumber that never came. David commented that my comments hurt him deeply. I assure everyone reading this that being promised punctuality always and told he always sticks to his quotes and then being left hanging multiple times, multiple quote changes and ultimately searching for a new plumber hurt me. An apology, a compromise or anything else that one could have expected from the "best plumber" could have left a better taste in this reviewers mouth but the facts stand. David chose to take a legal response.

David was able to schedule a shower repair on short notice, saving me from not having a working…read moreshower for my mother-in-law over Thanksgiving. His associate had to do more work than anticipated when there was no access panel and the wrong (non-copper) piping. David came to the house from an emergency plumbing job to ensure that I got to a work meeting on time. I had a great experience with Quality Plumbing Services.

Have been waiting on this company to finish a contracted job since before Thanksgiving. It's June…read more Just one of the reasons our entities have stopped sending much work to them. They still haven't fixed a security issue at a property they were supposed to do MONTHS ago. After numerous follow ups, advised it would be done this past Sunday. Still not completed with zero communication from them. Too much babysitting required for them to do halfway finished jobs. My jobs should have been completed long before he started other jobs. Its also not the best quality finished work when they do finish work. Horrible experience, unkept promises, poor communication, poor customer service.

From the owner: 911 Property Solutions of WV LLC is a trusted handyman service based in Beckley, West Virginia,…read morespecializing in property preservation and restoration. Serious Customers only call for details.

Excellent quick service with superb results (for totally clogged kitchen sink) by two A++++++…read moreemployees, Travis and Lee. I can't thank them enough, and the cost was reasonable. I very highly recommend this company!

After calling several businesses with none ready to make an appointment for me with a clogged…read morekitchen sink I felt trapped as I could not function in a kitchen without a useable sink. I was on a "waiting list" with one place when I noticed a Star City Plumbing truck across the street from my house. I went over and spoke with the plumber and he suggested that I call his office (which I did) and the next morning Kevin and Ryan came ready, willing and able to unclog the nasty problem. I am grateful for the prompt and efficient job well done. I will be calling them again when needed.

he ripped off my elderly father, did the worst job ever, broke lines in the house, caused way more…read moredamage than he fixed. does not return phone calls, dishonest, will be suing him in court. lies, cheats and rips off his customers

Terrible experience he showed up 15 minutes late was here for maybe an hour and a half charge $763…read moredollars and my shit is still broken DO NOT HIRE THIS MAN.

Honest, Integrity and attention to detail, quality characteristics clients are looking for when…read morehiring contractors for their services. Using Full Blast Services is a decision you won't regret!! company

From the owner: Welcome to Full Blast Services, where exceptional service meets unparalleled expertise! With over…read more35 years of experience, we are your go-to specialists for residential plumbing repair, pressure washing, screened in porch system, painting, handyman services in Bastian, Virginia. Our commitment to excellence and attention to detail ensure that every project, whether small or medium-sized, is handled with the utmost care and precision. At Full Blast Services, we understand that your home is your sanctuary. That's why we offer customized solutions tailored to meet your unique needs. Our seasoned professionals are dedicated to delivering top-notch service, ensuring your home remains in pristine condition. Whether you're dealing with a leaky faucet, need a thorough pressure wash, or require handyman services, we've got you covered. Our expertise and dedication to quality make us the trusted choice for homeowners in Bastian and beyond. Don't wait to experience the difference that 35 years of experience can make. Call us today or visit our website to book an estimate and let us bring your home improvement dreams to life!

I can't say enough good things about this company. They've bailed me out of two really bad…read moresituations and did excellent work at a fair price both times. The first time was over a year ago--they came to the rescue and fixed an issue that others couldn't. The second time, my home warranty company sent a contractor who tried to charge thousands for electrical work. Thankfully, I still had their card from the first job, so I called them again. Once more, they came through--doing the job right and within what the home warranty would actually cover. This is an honest company that does great work. The only downside is that they're hard to get a hold of and prioritize jobs based on urgency. But if you can get them to take your job--do it! Totally worth it. (But do me a favor and wait a bit--I've got more work for them: roofing, plumbing... I want to be first in line. )

We are very pleased to have had JP Maintenance come to our home and fix a leaky toilet. John and…read morehis son are friendly and professional, and they put my mind at ease by inviting us to call any time if there were further issues. In addition to being great at what they do, they were also willing to stay a while and chat, and we discovered some historical similarities between our two families. Easy to work with, fun to talk to. 10/10 recommend