I was obtaining a referral for an ENT specialist in Reno and was initially referred to a provider…read more Unfortunately, I later discovered that the ENT office no longer accepts Aetna, which created an unexpected setback. As a result, I had to call back a second and third time. Both Lacy and Caitlyn were incredibly patient, caring, and friendly throughout the entire process. They took the time to answer all of my questions, provided the information I needed, and promptly submitted a new referral so I could be seen. Lacy and Caitlyn didn't stop there--they went above and beyond by providing additional resources and helping me explore other options. I truly appreciate their kindness, professionalism, and willingness to help. Thank you both for making what could have been a frustrating experience much easier to navigate!

Can I walk out of this fucking place ? This iv was supposed to be removed over 2 hours ago and I'm…read morestill here laying down waiting. Then my foot started bleeding and called for help. Yup almost 2 hours now. Did the staff get fired or is there a fucking meeting going on and no one caring for us. I wish I could walk out but this foot. And unfortunately my car is too far away to come closer or id seriously consider it. Edit: 186 blood pressure. Sheesh I wonder. Why. I will keep updating this as it continues 3:27pm 10/19/26. And I posted this on Google as well.

Easy peasy way to tackle a lingering cold going on 2 weeks now…read more Scheduled online the night before and took a jaunt down to Renown's Pringle Way office. Everyone was very nice and the doctor was thorough and professional. Love the fact that I can get lab tests on my phone when the the results are available. On the road to recovery!

No one wants to be hospitalized or spend time here. From the nurses to the intensivists I've had…read more(Dr. Anderson and Dr. Richardson) my stay here has been long, but everyone truly cares about you as a patient and wants you to be able to transition home after a long stay. If you're in ill health, this is the place you need to be in.

Dr Erica Stevens, primary care physician. Great person, great primary physician. Listens, explains,…read morevery thorough. Two thumbs up for Dr Stevens.

This ER was recommended by the paramedics taking me as a medical emergency, after being prematurely…read moredischarged by Northern Nevada Medical Center's Emergency Department. That review and update can be found here: https://www.google.com/search?sca_esv=7059b957e07c44b7&si=AMgyJEtREmoPL4P1I5IDCfuA8gybfVI2d5Uj7QMwYCZHKDZ-E4r_9Gt1crzzTCJckVWby8JzuqctMqNxza7iOfVcNqNnVxpWezKAuTr3EP5MCodYtqJRaIbbk8Oj_4UmzwjvHJ0oYUFa-tJ38VdOCD71ir5hDetIbQ%3D%3D&q=ER+at+McCarran+NW+Reviews&sa=X&ved=2ahUKEwiJ7ZrN6caRAxU0LEQIHf5hN5MQ0bkNegQINBAE&biw=1152&bih=585&dpr=2.5 I presented to Saint Mary's ED as a consequence of the illegal care administered at Northern Nevada Medical Center's Emergency Department with severe abdominal pain persisting for two weeks (that had been meticulously tracked with a Medical Assistant Software my partner created, that was and has been tracking these incidents minute-to-minute ). What followed was not the provision of medical care consistent with Nevada law or accepted standards of practice, but a sequence of dismissals, misrepresentations, and dangerous prescribing decisions (AGAIN) that placed me, the patient, at risk and violated my rights. 1. Clinical Analysis of the Discharge Record Even though the staff verbally "scoffed" and suggested it was just a 'kidney stone', the After Visit Summary tells a different story: Official Diagnosis: They have officially documented Ureteropelvic junction (UPJ) obstruction as a primary diagnosis. This is not a "simple kidney stone"; it is the exact pathology identified at the first ER. Abnormal Lab Results: My urinalysis showed Trace Protein and 1+ Ketones, which indicates my kidneys are under stress. Medication: They administered Ketorolac (Toradol) at 6:32 PM. Toradol is an NSAID that can be hard on the kidneys; given my history of kidney failure, this needs to be monitored closely. Breach of the Standard of Care: This occurs when a provider fails to provide the level of care a competent professional would. (e.g., dismissing an acute UPJ obstruction as "chronic pain" without new imaging). Failure to Diagnose / Delay in Diagnosis: The refusal by SMRMC to perform a new CT or MRI despite worsening lab markers (Protein/Ketones) and a 1.9 cm lesion. Patient Abandonment/Violation of Rights: Repeated requests for a Patient Advocate were denied, and call buttons were ignored. I WILL ADD THIS TO MY ON-GOING CASE, PICTURED BELOW AND THE COMPARISONS OF BOTH EMERGENCY DEPARTMENT FALIURES.

The nurses were very attentive. My friend, that I was visiting, has swallowing difficulties. She…read morerequires her food to be wet, like extra gravy and scrambled eggs must be soft scrambled. They always came dry. She related her needs to several dietary staff members. But the issue was not solved. Other than that, this is a great hospital.

5/14/25- Dh was able…read moreto get a follow up appt. after being seen at Er Damonte.. Appt. was with AGACNP-Preston Peterson.. For me to give a five star review- you know he thoroughly impressed me with his knowledge and bedside manners-.. Very easy to speak with, very compassionate and answered all my questions. Next appt. Is six weeks and feel very fortunate to have such great medical support. The Medical Assistant was awesome too.

I had an appointment with my Primary Care Physician. The handicapped parking garage was fairly…read moreclose to the building entrance. The parking spaces are poorly marked. They need to be re-striped. The cars park as to take up spaces the don't allow sufficient parking. The medical building was well maintained. The elevator worked well. There were a lot of vacant offices.

I had lunch the other day in the cafeteria. Everything is a fair price. You mostly pay for suff by…read moreweight. However, I got the club sandwich and I think it was just a little over six dollars. I can't find their menu posted anywhere in line, but it changes daily. There's also a really good little coffee cart. Rene makes the best coffee! #lunch #cafeteria #price #staff #sandwich #menu #coffee #cart #rene

I had another appointment at Community Health Alliance, located on Wells. This location is always…read morebusy but they clinic sees patients quickly. Dr. Saba, Louie- his assistant and the staff are always so nice and professional.

I am a doctoral candidate and a professional who expects a basic level of clinical competence…read more After a previous provider at this facility, Lynette Rossback, failed to meet the standard of care, I was told I would be transferred to the "most competent doctor they have." My experience with Dr. Saba Mohammed proved that statement to be entirely false. It was a complete failure of medical ethics. Instead of investigating peer reviewed literature or acknowledging my documented history, Dr. Saba Mohammed defaulted to a "delusional disorder" diagnosis. This is blatant medical gaslighting. It is an attempt to pathologize a patient who is well-educated on their own condition because the provider is unable to keep up with modern research. If you have a complex illness and you are smarter than your average physician, stay away. This office would rather label you as mentally ill than do the work to understand a multi-system physiological issue. Dr. Saba Mohammed is not the most competent doctor they have. He is not competent at all. This is a provider who retreats into psychiatric labels when they are out of their depth and incapable of doing their actual job or using any level of critical thinking whatsoever.

11/15/24 Re-check…read morewith the cardiologist, Dr.To Last visit was four months ago, in South Reno. Grateful to have great providers.

Excellent care and the answering of your questions. People are polite and are very knowledgeable.read more

The front office was clean and well maintained. Brandon checked me in. He was friendly and…read moreprofessional. The nurse that took my vital signs, was pleasant and professional. Dr. Jennifer Brown was friendly and professional. She explained everything well. She also answered all my questions to my satisfaction. The exan room was clean and orderly. I recommend this medical office.

Doctors are OK. Unable to contact them or their assistants. Leave messages but no return calls.read more

Heart and Vascular center. I spoke to a financial aid representative named Anne today at Dr. To's…read moreoffice. She was really sweet, friendly, professional and determined to make sure I could be able to afford a medication to help both heart and address my diabetes. Thanks again Anne. You are Awesome. And thanks for the Hug

Had an appointment with Dr. Alkia (sp?) after dealing with a health issue involving chest pains at…read morean Urgent Care that recommended me to establish a Primary Care in order to set up a longer term plan for care. Dr. Alkia spent almost the entirety of the visit discussing the vaccinations I had as a child, completing forms on his laptop. I don't even think he read the notes from the PA of the Urgent Care or listened to me at all regarding the basis for this visit. I left feeling this was a complete waste of time and co-pay and without the slightest inclination that he cared about my health or wellness. Strongly recommend avoiding this practice.

10/1/2024- Review is…read morebased on a visit with a Karen B. (Dietician).. I requested a referral from my primary to get a consult with a dietician, and he was very supportive. It was my oldest son, who made the strong suggestion for my request. The appointment validated some of the thoughts I had and also made me feel so much better. Karen is very easy to speak with and her knowledge and understanding is very calming. I learned quite a bit within the short time we had. Definitely will be doing a follow up .. Back again with the hubby- lucked out with getting on as a cancellation.

Once again, my current PCP is leaving the clinic so I find myself starting over with another PCP…read more My sister recommended her current student-physician from the (UNR) University Health Internal Medicine Clinic, Dr. Travis. When I arrived at the clinic, the waiting area had a few patients but not overly crowded; so, I was able to immediately walk up to the receptionist and check in. Moments later, the nurse called me in to the back and ushered me to one of the exam rooms. After a couple of minutes, student-doctor Travis walked in and we spoke about my medical history and other medical issues I wanted to address; she made recommendations and a little later introduced me to her mentor (unfortunately, I didn't remember her name) but both ladies were very nice and professional; in fact, everyone I interacted with in the clinic were really nice and accommodating. My visit was a positive experience.