We contracted with SS to clean our dryer duct and install a new vent and vent-flap to prevent air…read morefrom coming back into the duct from outside. They did a great job! A little more expensive than I anticipated, but the work was well done, and I'm pleased with it.

Excellent! I was very impressed with Stanley Steemer from start to finish. I had to get my Dryer…read moreVent Duct cleaned out and was not sure what to expect. The technicians, both Gemond and Austin (aka John) were extremely professional, polite, explained what they will be doing, answered all my questions and concerns, and cleaned up after the job was complete. They worked so well as a team! I could not believe what came out of the vent, see picture. I told them that I wanted to keep the dirt so that I could take a picture of it and share it with all my friends. This is a fire hazard and it is extremely important to do this once a year. I highly recommend homeowners to use this company to get the job done right! Thank You.

I contacted Ducts a week ago to inquire about cleaning our home's air and dryer ducts. They…read moreexplained their services and pricing in a simple, precise manner. They were able to schedule us within a week, showed up on time and performed the agreed upon work quickly and professionally. Showed before and after pictures; based on the before pictures I won't wait as long as previously to schedule our next cleaning. A very professional company that I am pleased to recommend wholeheartedly.

I called this company asking if they worked with fixing an air conditioner. They don't but Terry…read moregave me a name who really got me out of a bind. I just knew, by the kindness, they would provide a great service in their field so I asked for them to come clean my ducts because I knew they needed it, the house is new to me. The service was amazing. I was so happy with the result. They were fast and clean and polite. I could see all of the dirt with the pictures they gave me. In fact, they found a mouse trap after opening a vent...with old food in it. I'm very pleased to have a clean duct system and such great people helping me with it.

Company was great to work with. Scheduled online. Prompt and on time. Completely kept up to date…read moreon arrival so I could get to home to let them in. Pleasant. Would use again.

The service was great, and my pet stained carpet in my basement looks 100% better!! They even…read morevacuumed my stairs as they were leaving so that I wouldn't have to!

Technician Chuckie Hembree was pleasant enough and it's possible he knows what he's doing, but in…read morethe end I'm not sure what was really done with regard to my two AC units being properly serviced. The only tools I saw in his hands were two heat probes that he brought inside of the house, putting one on the thermostat and the other on an output grill vent. The covers of my AC units were not removed, the AC coils/fins were not cleaned, there was no checking of the refrigerant, no shutting off of electricity to check capacitors and such. I do believe these are all things that typically should be done within an annual AC check up?? I never received any sort of written diagnosis report, heck, I didn't even receive a invoice/receipt for my yearly membership payment to Gregg's Heating & Air. I thought the air handler was a part of the annual AC tuneup, but apparently not. My air handler units are in the attic, one being above the master bedroom with access through a 3 x 4' ceiling hatch in the walk-in closet. In preparation for the technician, I had removed the hatch cover and had a ladder set up. This particular air handler and AC unit was installed by Hylton 72 Degrees in 2021, which has since been purchased by an employee of Hylton 72 Degrees and renamed Greg's Heating & Air. I have had water issues on the condensation pan from day one with this unit. Today was no exception, the condensation pan was full! When the technician arrived, I informed him of the water situation in the condensation pan. He brought in a wet vac and in the process of going up the ladder through the hatch what looked like rusty water spilled onto my light beige carpet He apologized, but made no effort to clean it up. Mr. Hembree's wet vac looked to be a three gallon capacity which was full when he came down from the attic. Mr. Hembree stated he got all the water he could with his dry vac and that he felt the drain line was plugged where it went over a wall and he was able to clear it. That the remaining water in the condensation pan would eventually evaporate. After Mr. Hembree left the premises I got another two gallons of water out of the condensation pan with my dry vac. This tells me the only reason Mr. Hembree got all he could with his wet vac is because it was full and he didn't want to make another trip in the attic to remove the remaining water. The service was on June 2nd, I had hoped for a detailed description of work performed via email but as of June 12th, I had received nothing so I called the office. I spoke with a woman who offered no more than the technician when he left. Something to the effect that both units checked out good, performing well and good to go. In my view, there should have been more detail to the service call. I received an email link to do a review of this work, but if I couldn't give a good review, I was asked to submit my concern directly to them, which I did. There has been no response. In addition, I received a solicitation from Hylton being back in business which I immediately reported to the owner of Gregg's Heating & Air. I stayed with Gregg's Heating & Air. I expected more!

We started using Greggs back before they purchased it as Hylton 72. They have been there for us…read moreever since and we're thrilled that we get to support a local business. They come when they say they will, and they always have outstanding customer service. If you're looking for a great HVAC team, then definitely give them a call. Paul Copper Top Cabin

I've used them fir biannual service but when my heat stopped on a Sunday and I called for service…read moreon Monday they came out, spent considerable time checking everything. Furnace is 3 yrs old and they found the problem with a bad wire, and resolved it. I highly recommend because they're honest and dedicated people.

I started using this company for regular maintenance and last week technician Daniel came to my…read morehome. I was very impressed with the amount of time he spent checking everything. He made some recommendations but did not try to up sell me anything like some companies do. I believe in the concept of regular maintenance checks as it served me well at my last 2 homes. Also, if there is a problem in the future I know who to call.

I had my Mini Split A/C in my Tiny house go warm and I called Lynch A/C out of Morristown and they…read moredid an Awesome Job. Jordon came out and unfortunately there was an undetectable leak somewhere in my system and he needed to put dye in it and let it run for a few days and come back to see where it was with a black light. He actually left me a portable ac unit in case my A/C turned warm again while we waited. He came back, fixed my unit and was very professional and helpful and was a really personable guy. I highly recommend Lynch A/C out of Morristown Tennessee.

From the owner: Lynch Heating & Air Conditioning is dedicated to providing the best possible solution for your home…read moreor business. You can count on us to provide you with a system and solution that fits your unique needs and since we've installed many systems in this area, we've earned a reputation for doing the job right the first time.