Amazing correspondence and returns each and every one of your e-mails and phone calls (I was super…read morebusy with the transition of moving into a new home, juggling baby - so many things fell through the cracks...) Thai was super helpful, called me back even when I was busy and unresponsive and gave a very competitive price. He came to look at our place, suggested a few things, but was not pushy at all when we wanted to restrict the area that we wanted sanded and coated and polyurethane. You know what, when he was done the place looked BRAND SPANKEN' NEW!! He also walked us through how to care for our floors, and did not take payment until we saw the finished work. I've got to say, I had no idea the place could look so nice!! Our home had some sun damage on the floors, but when Thai was done with it, you couldn't tell! Don't waste your time, call Thai! There were a couple of large bags of trash neatly tied up in our garage when they were done; they're heavy - but attests to the amount of work that Thai and his team put in! Disposing of them was easy; just take them out on trash day.

Responded quickly and able to complete job within days…read more price was great. Excellent job. Would definitely recommend.

Phil is absolutely amazing. I am a facility manager for a very high end country club. I deal with…read morecontractors every day and by far he is the most professional, fair, and talented I've worked with. I have had his company refinish our floors for years and the results are always amazing and at a very fair price. I recently hired him to refinish our hardwood floors in our home and couldn't be happier. They used great care in protecting everything, kept us updated evey step of the way and use very high quality products. I can't say enough good things about them.

Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

John with Marks hardwood floors was incredible - I can't say enough positive about him- right on…read moretime, so hard working, project moved ahead right as planned (and stayed on track even when we found some surprises under the old wall to wall carpet), he kept me posted on progress and was always responsive. He is the best, he made my project so easy. He does hardwood floors and so much more. I have recommended him to so many people!!! Thank you John!! -Emily in Brookline (he refinished the hardwood floor in one room, wall to wall carpet removal in another room and repairing/refinishing that hardwood floor, wallpaper removal and painting a bathroom, and many other things)

Mark responded with a very reasonable quote, was responsive with communication, and arrived for job…read moreat scheduled time. Mark was incredibly easy-going, professional, and friendly. His work was exceptional and he completed the job promptly. I would recommend him a million times! Thanks again!

Fair prices, quality products and an absolute pleasure to work with. This is a small family owned…read morebusiness that goes out of their way for their customers. Incredible customer service all around

After a bad experience with a big-box store, Hubbard was very easy to deal with. Family business,…read morenice folks, good and appropriate advice, showed up pretty much on time to measure and install, nice professional work. Highly recommended.

I'm thoroughly pleased with my experience with Summit Hardwood Floors! Stephen got back to me right…read moreaway and scheduled a visit to check out the job (replacing carpet in my master bathroom and closet). I originally planned on doing engineered wood but Stephen indicated that I'd be happier with prefinished wood, as it is less expensive and can be more durable. From quote to finished job took less than 2 weeks. I'd absolutely recommend Summit to anyone, and plan on using them when I need any maintenance with the rest of the wood in my home!

Steve the owner is awesome! He goes above and beyond to help the customer. He answers within…read moreminutes and even on holidays! I highly recommend summit floors to anyone seeking work done.

My wife and I live in a difficult condo within an old Victorian house. We joke there isn't a…read morestraight wall or right angle in our whole place, and the floors are comically un-level. To top it off we have a room within a turret, so it is a full circle and this really hard to floor. Every upgrade we do is super difficult given the complexities of our place, and we were quite worried about getting it refloored. Fortunately we found Kenny and his team. Kenny came by for a consultation and was completely unfazed by the project. He was communicative, confident in what they could do, and we were very happy with the price. The end result was AWESOME. The floor looks perfect, and there are zero gaps or any type of imperfection in its installation. I am including a pic looking out of our round room here, so you can see how well they finished flooring a difficult space. Highly recommended!

Kenny and his crew were awesome! Very professional and they do beautiful work. He installed,…read morestained and finished the first floor of our home we were renovating. His price was in the middle of the estimates we received. I would highly recommend him.

When my upstairs neighbor once again flooded my bedroom, I turned again to AJRose. I was sad to…read morelearn that Randy Fearon had retired but immediately reassured by the thoughtful, swift service I received. These folks keep records for years which is truly wonderful and sped the process both in terms of materials but also square footage. A measurer was quickly dispatched and even though I was told it would take several weeks for them to receive the carpet, they exceeded my expectations in terms of time. The crew they dispatched to remove the damaged carpet and install the new one worked quickly, efficiently and had my new carpet installed in an hour. They cleaned as they went and left the bedroom squeeky clean. The cost for the Mohawk brand carpet 174 sq ft including installation was $1600 - exceptionally reasonable for this beautiful, tough carpet designed for family living. If you are looking for high quality carpeting and outstanding customer service at a reasonable price, I highly recommend A.J.Rose - A+++++++

I had a wonderful experience buying carpet at AJ Rose in Natick. working with Romy. I had to…read morereplace carpet on a challenging "bridal staircase" and hallway. I shopped around and found they had a very good price. I was not happy with the installation and Bill came out. He immediately agreed that AJ Rose would replace the carpet and reinstall at no extra charge. He did not hassle me. He acknowledged the problem immediately. He sent a team that did truly expert work. A J Rose is an honorable company to do business with. They wish to satisfy their customers.

Our smallest dog, Margo, decided it would be really fun to chew a hole in the carpet of our living…read moreroom. I know I should be angry with her, but in doing so, she uncovered the antique pine floors which have been hiding below. We called a few tradesman and considered a few options but Artisan Hardwood Flooring really made us feel instantly comfortable. Long Nguyen, the gentleman we consulted with was just as excited about doing the floor as we were! Work started the next day. They were always on time. Always available to answer questions. The crew was extremely polite and courteous. They cleaned up after themselves daily. The price was very reasonable. Our newly refurbished antique pine floors are DROP DEAD gorgeous! True artisans.

Beautiful work! Artisan refinished the original 100+ year old floors throughout the first floor of…read moreour old Victorian. So happy I chose to call this company! 4 years later and the floors still look amazing! My experience was A+ start to finish. I can't remember the gentleman's name who came out right away to give me an estimate, but he was wonderful. It was such a quick, easy process and there were no surprises or hidden costs along the way. He called me throughout with updates. Price and time frame were very reasonable. When we finally decide to rip up the rugs on the second and third floor I will be sending my business back to Artisan without a doubt!