The dentists here want one thing. Not patient satisfaction, not pretty smiles. MONEY…read more They had my elderly sister come back here about 10 times for fittings for dentures. The dentures never fit. After $6000+ we decided to seek other dentists and other action. The bill arrives at your house practically before you drive home. Please avoid this place like the plague, unless you have a goose that lays golden eggs.

To start: original appt. scheduler talked me away from the dentist to whom I was referred, by the…read moreoral surgeon, to up the anti to an incompetent, cosmetic dental provider, probably had a quota to meet in order to have mal-practice ins. Unknowing and non-insured elderly patient was robbed. After close to 20 fittings it was revealed that she wanted to remove some perfectly good partials and proceeded to so do for $600.00 more for paper clip sized, sharp metal prongs which jabbed my gums and she and one of the (owners) would not fix or refund me anything. She admitted that she did not follow the surgeon's instructions to prepare an immediate denture, decided on her own to make it a permanent one. She indicated, very much along in the awful fitting process, that she wanted to sell me implants. I am in my last decade and out of $6,600.00. Can only eat chopped, soft foods. No pizza, no pretzels, salads, hard roll sub/sandwiches, and everyone's favorite, crispy bacon. Get it? My inability to chew any food for a well balanced diet, leaves me with constant pain in my mouths soft tissue, as well as irritable digestion. Getting worse as time marches on. If all you want from dental care is teeth whitening and movie-star, close-ups they may be o.k. This place ruined the beginning of the time I have left. It cannot be reversed.

I can't rate the level of care, as this practice is not accepting new patients. I wish that was on…read morethe website as I have been calling trying to make contact for a few days. If your rhetoric is true, then the customer first approach tells us you are refusing to accept new patients. Perhaps when you "reopen" to new clients I will still be in the search for a good considerate Dentist in the New Haven area, as it is a nearly impossible quest to fulfill

Dr. Agilo is my favorite dentist I have ever had! She builds strong rapport with patients and is…read moreastounding professionally and socially.

My wife and I have recently switched over to this dental practice. The experience has exceeded…read moreexpectations. Dr O'Brien and his entire staff have been exceptional. Highest quality dental care, easy and convenient access/parking, very clean atmosphere - Highest recommendation is given! C/M Skak

**DENTAL IMPLANTS FELL OUT WITHIN DAYS - Extremely Disappointed**…read more I had a terrible experience with New Haven Dental Group in Hamden. I had two dental implants placed last August, but they fell out within days. I reached out to the office immediately, only to be informed that the doctor was on vacation in Italy and that I would have to wait until his return. When I requested to see another doctor, I was told I would have to wait two weeks for the original doctor to come back. Despite making several requests to be seen sooner, I was repeatedly told that I had to wait. During this two-week period, I suffered without care, and it felt like my well-being didn't matter to them. I endured over two weeks of discomfort, including bleeding and aching gums. Eventually, after escalating my concerns to their parent company, 42 North Dental, I received a refund four months later.

Gargano is a nice family business with friendly staff. Every time I have gone the experience has…read morebeen as pleasant as possible. They have excellent skills when it comes to quickly getting you in and out while taking great care of your teeth. Highly recommend.

Switched to this practice as I was unhappy with Confi-Dental in Wallingford and Gargano is actually…read morewalking distance from home. So i decided to give them a try. I poke to them over the phone and they were very accommodating and and got me an appointment for my cleaning that was due that was only a week away. The Hygienist Jada that did my cleaning was the best I'd ever had. She didn't make me go ouch once. I'm not sure that has ever happened. The Dentist came in and introduced himself and we talked about the possible need for a Crown on a tooth that the prev dentist told me was needed. He said that it doesn't need it right away and suggested I wait until my next cleaning and we can evaluate it again then. I did get a bill for $20 a couple weeks later though, but I happily paid it. I don't mind paying a few extra $ for a good dentist. My teeth and not having pain are far more important.

Dr Gross is a wonderful, caring dentist. Even though I am…read morein Florida I still only trust Him. Robin is my favorite hygienist,through And caring. I refer many of my friends and all have been satisfied. He will not steer you wrong. I'm a dental hygienist And I know when I'm being sold a load of ... Dr Gross is a quality dentist and honest as well! Susan F

Highly recommend this dentist office. The staff are always so kind, chipper and friendly. They do…read moretheir best to fit you in for your appt and even have a cancelation list. Hygienist are very nice and through. It's always a pleasure dealing with this dentist office.

She is the BEST DENTIST I ever had. I used to have anxiety so high going to the dentist. Now, I…read moredont even think I'm going to the dentist, "I'm going to see Varsha!" She is delightful, and most importantly, she is an excellent dentist! She listens to you, considers you needs, and helps you make the best decisions for yourself. I like the consideration to color of your teeth, and asks you what you think or want. She even calls you at night to see how you are feeling after a dental procedure! Susan F

Dr salani is amazing. Her staff Amari is just as amazing as her. They both made it a point to make…read moresure at all times I was comfortable and ok. It was the first time I went to a dentist and actually had the dr. Fully explain to me exactly what was going on and the process we were gonna take to accomplish everything that we needed to accomplish. What I really liked was how she didn't just tell me I needed surgery and sent me on my way, nor did she lie to me. She let me know it was gonna be a slow process and told me what We needed to do to fix things so I didn't have to do surgery. That meant a lot to me. So if you are looking for a dentist go see dr salani. I have no insurance and she has affordable and fair prices - Sharon Kohary

Took my BLS class with Jennifer today. She was fantastic, easy to talk to, had a good sense of…read morehumor, and put me at ease. She is very knowledgeable and I'd absolutely see if I can take my recertification course in two years with her! The building was easy to find and the conference room was perfect for learning.

I rarely leave reviews, but my experience with Pearl Dental has been so consistently negative…read moreacross my entire family that I feel obligated to speak up. All four members of my household have had disappointing or outright terrible experiences here. What is most concerning is how many glowing reviews exist, because our experience has been the complete opposite. It genuinely makes me question how accurate those positive reviews are. My own situation has been ongoing and extremely frustrating. In December 2025, Dr. Scott Pearl told me I had "baby cavities" and recommended filling them to prevent progression. I had no pain at all before those fillings. Immediately afterward, I developed severe dental pain that has only worsened over time. I returned for a follow up and was told everything looked fine, despite the fact that I was in significant pain. Now I am dealing with daily, persistent discomfort. To make matters worse, I have since lost my dental insurance, so I am stuck suffering until my new coverage begins. This entire situation was created by a procedure that I now strongly believe was unnecessary. This was not an isolated incident. About a year earlier, my husband and I were both convinced to get crowns. This had never once been recommended by our previous dentist. Since those crowns were placed, I have continued to experience sensitivity in those teeth. Looking back, I deeply regret agreeing to those procedures. My son's experience was just as concerning. He had fillings done for "baby cavities" and developed severe pain afterward. One of his fillings even fell out. Although it was replaced, he continues to have discomfort. Beyond the clinical issues, the billing practices are equally troubling. We were repeatedly reassured that our insurance would cover these procedures, even though we could not find Pearl Dental in network. We specifically asked multiple times. Despite those assurances, I am still receiving bills from procedures done two years ago. This raises serious concerns about transparency and whether proper insurance verification is being done at all. At this point, I fully expect to receive additional bills for the December 2025 procedures as well. Yes, the staff is friendly. But that does not make up for what feels like unnecessary dental work, poor outcomes, and misleading information about insurance coverage. I would never recommend this practice to anyone. I regret ever going here. I am counting down the days until my new dental insurance starts so I can have this work properly evaluated and corrected.

THIS PRACTICE IS BEING INVESTIGATED. I was a patient for over twenty years until 2024. I had to…read morechange due to insurance they were not participating with. During a visit with my new dentist, X-rays showed that a tooth that Dr. Gary Pearl claimed to have put a crown on was fractured but it showed no evidence of a crown. I absolutely know that I had a root canal AND a crown on that tooth. Upon calling this office later that day, Lisa told me that my chart records showed that a crown had been placed on the tooth in question. She then referred me to Gary's wife Dineen for further details. I requested the information on all of the restorative services that I had received from them. It's not a long list because I take care of my teeth. The information that I received, provided by Dineen Pearl, showed that a crown had been placed on the tooth in question, but current X-rays do not show evidence of ANY crown on it. Now they want to claim it was an onlay not a crown. Well I have verified with my previous insurance that onlays are NOT covered under any of their plans and since I know they were paid by my previous insurance 80% and I paid the remaining 20%, they had to bill it as a crown. That's fraud! I am reporting them to the State Department of Insurance and the State Department of Public Health Provider Investigations. They should also be aware that all conversations with them were recorded and will be sent with my complaints, not my problem that Dineen or Lisa didn't hear the statement that "this call is being recorded". Maybe the need to listen before they start yapping. No need to record any other conversations since their lies have already been documented and they cannot lie about what was said. Also, CT is a one-party State and one does not have to notify the other party. They said what they said, LIES!! They have also refused to provide me with my complete record of services provided while I was a patient. Well, they will have to release it to the State for this investigation. No way around that!!

I hate going to the dentist. It's nothing personal but I'm bad at being an adult and don't go often…read moreenough, and when I do, everything hurts. My own fault. So while my mouth was (and still is slightly??) sore from my visit, I really liked the staff here in addition to Dr. Dow. The woman I spoke to on the phone was incredibly pleasant as was the woman (could have been the same woman) who checked me in. Check-in was a piece of cake and then I endured torture (self-induced) with Megan through no fault of her own. I warned her I'm a baby and difficult and she did her best to not murder my mouth but it is what it is. I think she was relieved to get me out of her chair but she did a very nice job and tried sparing me as best she could. She was patient! Dr. Dow came in about halfway through and was very sweet and told me I now have a dental home here, which was a comforting thing to say. I hadn't really settled on a dentist since I was a kid and always saw the same one. I liked the technology here as well - they have a TV screen mounted up on the wall so you can see your x-rays and other pictures they take as they go through - this makes it easy to point out any issues or signs of plaque, decay, fillings, etc. (At first I was worried about a GIANT white dot only to find out it was a previous filling, not a giant cavity). I think I read a google review about how awful the music was (which made me laugh) and I assure you, the music playing there was fine. Overall, while I need to get better about my dental visits, I would highly recommend this dental practice.

Dr. Dow and staff are incredible. I recently had my teeth cleaned by Meghan and it was such a…read morepleasant experience. Her technique is comfortable and accommodating. Bravo! I love the office staff .... They go above and beyond.

The entire staff is friendly and helpful. I'm a big baby when it comes to tooth pain and Dr. Sato…read moreis patient and kind, making sure I don't have any discomfort. They clearly explained the process and what my insurance would cover.

I am very disappointed in this office. I was told they accepted my insurance via phone and in…read moreperson. After the consultation was done, I received a call from MA saying that I had a fee to pay before finishing the dental work that had already started while having an infection and no meds were prescribed. I was tricked, and the office would not honor the mistake they made. The insurance company told me to appeal, and it was denied. Luckily, with the graces of God, there are other brilliant endodontist and dentists who helped me and saved my life.Long story short, Dr. Hohomand no longer works there and has retired in 2021. New Dr. Sato does not accept a few different insurances. Check with your insurance beforehand and really make sure they take your dental insurance. Before you are left toothless with a huge bill.