Excellent service, fair and honest price, outstanding work! We have used them before and would hire…read morethem again. Mike explained everything he was going to do before he actually started any work. There were no unexpected fees. Clean, efficient, and trustworthy. Terrific family run business. Tom

I engaged Fred's Chimney to sweep my chimney 2 weeks ago and I am very happy with the experience…read more The price was very competitive and there was no attempt to upsell. The technicians were honest and professional.

Anthony and his great team did a great job repairing my fireplace leak. They responded quickly,…read morecompleted the work promptly (within an hour), fixed everything inside and out, and charged a fair price. I'm happy with the quality of the repair and their customer service. I would recommend this company! You can trust these folks 100%.

I've been using World Class Maintenance for years and I'm never disappointed. But recently we had a…read morescary situation where after our fire was started and blazing (damper was open) , the spring on the damper failed. Fortunately, we were able to put out the fire in the chimney quickly. I called Anthony at WORLD CLASS MAINTENANCE the next day and he was able to come replace the damper. His crew were on time, personable and neat. We couldn't have been more pleased with their service. As a Realtor I've recommended them many times to my clients and I will continue to do so. Thank you to Anthony, Cliff, and Steve!

My husband and I checked out a number of stores before we decided on The Fireplace Store to…read morepurchase and install our gas fireplace insert. The process was painless. No pressure. Answered all of our questions. Recommended competent professionals to get our home ready for the installation. Excellent customer experience. There was a small issue with something from the factory. No problem. Everything was resolved to our satisfaction. Five stars. Highly recommended.

When your entire demeanor is calm, and admittedly confused, after you explain that the part they…read more(found Lying around- as per salesman) doesn't work, only to be told (after simply asking for a replacement part) "I'll just give you a refund AND I can't help you anymore" AND "i thot you were an electrician" one can only suggest they teach their salesperson to be better. And they wonder why people just order on Amazon most of the time anymore

A waste of time! I scheduled an appointment over a week ago, I was skeptical because the types of…read morequestions he was asking about the situation my linear fireplace was having. I booked the appointment despite my gut telling me not to. The other companies I have used over the years could not get to me for at least 5 weeks and I was concerned it was getting too late and cold. This company was available the following week, so that should've been a red flag. Today they were supposed to be at my house between 9am-12n. I received no confirmation they were coming and At 10am I called them and he said they would be here between 11-12noon. A few minutes later he called and said their truck broke down out east and he needed to reschedule it for NEXT SATURDAY. Thank goodness I said no thanks and goodbye. I should always follow my gut.

I wish Yelp allowed for negative stars in their review because this "company" does not deserve any…read morestars whatsoever. Despite all the bad reviews, I scheduled an appointment with them because I was in desperate need of a service and everyone else was booked until next year. Red flag no. 1- he was available the next day, I should have known something was wrong when his calendar was completely open. The day before the service I texted to see if he could come later in the day, he never responded. The next day I stayed home all day waiting for him, he never responded to any of my texts or calls. Then in the evening he said he didn't come because I "changed the appointment and rescheduled"!! I told him we didn't change anything because he never responded to my text the day before. We rescheduled for the next day, with no real time. The day of the service he said he would come before 2:30 pm. I ended up fixing the issue myself and didn't need him so I called him at 1pm and cancelled. He was so rude- said i should have called him since he was on his way. I said, I am calling you! Then he sends me the following in a text: "Just for future reference, do not call us again thank you for your business." Rest assured, i will never call this so-called company ever again. So rude, so unprofessional. Trust all the negative reviews, DO NOT CALL THIS PLACE.

It's been difficult to communicate with the business as they don't have regular 9-5 M-F hours. I…read morecan understand you might not want to keep a display room open 24/7 but there should at least be a person taking calls for service and inquiries. We moved into a home with 3 gas fireplaces so on occasion we need service. A contractor working on our home turned off the gas in our den fireplace. I knew how to restart my other two fireplaces, but the den unit was electronic. The service fee was $295 which seemed outrageous but let me continue. The tech, Geraldo (Jerry) came in. He wore booties from the front door to my interior. He laid out a quilted drop cloth and began the process of starting my fireplace. After getting the fireplace running, he shut it down and carefully removed the glass panel, disassembled the decorative logs, vacuumed with a filtered shop vac, then windexed the glass before reassembling the unit. At every turn, Jerry was precise and took incredible pride in his work. I had questions about operating the remote which he expertly explained. I asked how much training he received and he explained it was extensive. I absolutely marveled at how good the service call was. I hope the company realizes how good Jerry is and wish all my service experiences in life were similar.

We were told that the fireplace in our new house is supposed to have doors by law so we stopped by…read moreWestbury Stove & Fireplace for information. We were shown all of our options and the gentleman that helped us showed us all the different styles of doors. He went through each step and helped us to pick out all the details from handles to hinges. The installation was very neat and beautifully done. Before our fireplace was just a black hole and now it is beautiful with black doors with silver accents. It adds so much to the living room and we are so happy with all the help and service we received from Westbury Stove & Fireplace.

I am compelled to post another review on Solutions HRI because the quality of the work that Anthony…read moreprovides is excellent. In all my dealings with him he has been honest, thorough and takes pride in his work. I've worked with many contractors in the past (both commercial and residential) and I can't say enough about quality of the work that he and his staff produce . You may be considering a less expensive contractor, but I would tell you that in the end, whatever the marginal difference is in cost, you'll save yourself plenty of headache, time and money knowing that the job was done right the first time. Don't waste your time working with an unreliable or unscrupulous contractor. Anthony is honest and will not fail to deliver. He does not cut corners. He is fully licensed and maintains a clean worksite and finishes the job(s) on or ahead of schedule. I feel fortunate to have hired him for multiple jobs and to have had the privilege of working with him. Thank you Anthony!

I found Anthony using a Google search and reading his reviews on Yelp. I also relied on his website…read morewhich showed his past projects at https://www.solutionshri.com/. The reviews turned out to be fairly accurate and I was glad that I chose him to be my contractor. It was refreshing to deal with a contractor who is a stand-up guy (his subcontractors said so as well which is always a good sign), provides good service (above and beyond) but also gets the job done. He and his workers did an excellent job installing flooring and painting in some rooms, redid a fireplace, and finished my garage. The work was stellar and he provided good guidance and suggestions along the way. I'm already looking to work on more projects with him.

Taylor's Hearth and Leisure offers an inspiring selection of fireplaces in their showroom. Dennis…read moreand the team are patient and informative, taking as much time as we needed to explain and price all the available options. They showed up promptly on installation day and we couldn't have asked for better service. We are now moving on to our second fireplace with them!

Great customer service. Answered all of my recent questions for a fireplace purchased many years…read moreago.

Jim was very courteous and showed up on time. He fixed my gas fireplace that had worked on/off for…read morethe past 3 years after another company installed incorrectly. Absolutely would recommend his services to friends and family. Not only fixed the fireplace but went over all controls, something the installing company forgot.

Our fireplace wasn't working and LI Fireplace was easy to communicate with for an appointment via…read moretext. The service was seamless and affordable. They helped with our pilot light, cleaning, and a remote reset. We will definitely call them again in the future. HIGHLY recommend!!

Priced out the fireplace extraordinaire 864 by me in Bellmore. The wait was 12 weeks for…read moreinstallation and there was a significant up charge for an elbow in the venting. Called NYC Fireplaces and spoke to Stephanie who was extremely polite, knowledgeable and helpful. The unit was $2000 less than it would have been from the Bellmore store. NYC fireplaces installed the unit in a week and a half and the install came out perfectly. Raphi meticulously cut the siding for the vent cap and the install came out perfectly. Would highly recommended the team at this store.

As a follow up to my own going dealings with Sal from NYC Fireplaces, Please see the attached email…read moreI just received today! I am going into month 3 of having a nonfunctioning, unuseable outdoor kitchen which still remains a half built shell on my back deck because Sal sold me a damaged, subpar outdoor kitchen which he refuses to provide any level of customer service! This business owner cares about one thing and one thing only... HIMSELF! He does not care what happens to you after your check or credit card clears! As seen in the attached image, Sal from NYC fireplaces has revoked even the smallest simplest gesture of customer service since I wrote a negative review! This man thinks his word is all that matters in this world and does not believe that actions speak louder than words! Another tit for tat expectation from a shotty self centered looser of a business owner! RUN RUN RUN from this company! Go to absolutely anyone else! This man is a thief. This man is a corrupt business owner. My credit card company says numerous people have opened claims against this man! Even the OEM manufacturer of the kitchen island has said they will be refusing to allow this man to represent their company moving forward! Do not fall for all his positive reviews! They are admitted friends who he has leveraged to boost his scores!