Excellent service, fair and honest price, outstanding work! We have used them before and would hire…read morethem again. Mike explained everything he was going to do before he actually started any work. There were no unexpected fees. Clean, efficient, and trustworthy. Terrific family run business. Tom

I engaged Fred's Chimney to sweep my chimney 2 weeks ago and I am very happy with the experience…read more The price was very competitive and there was no attempt to upsell. The technicians were honest and professional.

Anthony and his great team did a great job repairing my fireplace leak. They responded quickly,…read morecompleted the work promptly (within an hour), fixed everything inside and out, and charged a fair price. I'm happy with the quality of the repair and their customer service. I would recommend this company! You can trust these folks 100%.

I've been using World Class Maintenance for years and I'm never disappointed. But recently we had a…read morescary situation where after our fire was started and blazing (damper was open) , the spring on the damper failed. Fortunately, we were able to put out the fire in the chimney quickly. I called Anthony at WORLD CLASS MAINTENANCE the next day and he was able to come replace the damper. His crew were on time, personable and neat. We couldn't have been more pleased with their service. As a Realtor I've recommended them many times to my clients and I will continue to do so. Thank you to Anthony, Cliff, and Steve!

My wife and I were interested in converting our wood-burning fireplace to gas in our family room…read more After visiting a couple of other fireplace stores, we drove to The Fireplace Store in Seaford. They had the nicest showroom of the four stores we visited. I met with the owner, Craig, to discuss different options. I explained to Craig that we were primarily interested in using the fireplace for aesthetics. Although we thought we wanted the more expensive gas insert, Craig informed me the gas log set would do a better job of meeting our needs. I returned a few days later with my wife, and we had a similar discussion with Jeff. Although we really liked the look of the gas inserts, Jeff convinced us it was not for us. My wife and I don't like being hot, and we wouldn't use it enough with small kids running around. Craig visited my house a couple weeks later to take measurements, and we placed the order. He told me to expect a call in 3-4 weeks for the installation. Craig called 3 weeks later and my fireplace was installed 4 weeks after placing the order. The installer showed up during the installation window and he was very neat and quick. After he finished and left, I noticed one of the doors was not properly aligned. I called Craig and he came to the house within 30 minutes to fix it. He apologized for the error and said, "It has to be perfect." Overall, my wife and I could not be happier with the product, the service, and the team. I highly recommend The Fireplace Store for your fireplace needs.

My husband and I checked out a number of stores before we decided on The Fireplace Store to…read morepurchase and install our gas fireplace insert. The process was painless. No pressure. Answered all of our questions. Recommended competent professionals to get our home ready for the installation. Excellent customer experience. There was a small issue with something from the factory. No problem. Everything was resolved to our satisfaction. Five stars. Highly recommended.

We bought a house with an old gas unit fireplace and have been wanting to replace it for awhile,…read moreand early this fall it just would not start. We happened to be passing by Basic Energy in Mineola, NY when we were out in that area visiting our best friends for dinner, and popped into the store quickly just to have a look. The owner was so warm and welcoming that we felt like we'd known him for years. He showed us the samples he had on the floor and pulled out many catalogs for us to look at. He was so accommodating but no pressure. We left to go to dinner, but returned late the next day, and he even remembered our names! We had spent the day price-shopping, but returned to his store to make our final purchase because his prices were the best and he was just so darn nice. Our unit came in a timely fashion, and the installer was very polite and neat. We absolutely love our new fireplace and this will be a very cozy winter!

A waste of time! I scheduled an appointment over a week ago, I was skeptical because the types of…read morequestions he was asking about the situation my linear fireplace was having. I booked the appointment despite my gut telling me not to. The other companies I have used over the years could not get to me for at least 5 weeks and I was concerned it was getting too late and cold. This company was available the following week, so that should've been a red flag. Today they were supposed to be at my house between 9am-12n. I received no confirmation they were coming and At 10am I called them and he said they would be here between 11-12noon. A few minutes later he called and said their truck broke down out east and he needed to reschedule it for NEXT SATURDAY. Thank goodness I said no thanks and goodbye. I should always follow my gut.

We were told that the fireplace in our new house is supposed to have doors by law so we stopped by…read moreWestbury Stove & Fireplace for information. We were shown all of our options and the gentleman that helped us showed us all the different styles of doors. He went through each step and helped us to pick out all the details from handles to hinges. The installation was very neat and beautifully done. Before our fireplace was just a black hole and now it is beautiful with black doors with silver accents. It adds so much to the living room and we are so happy with all the help and service we received from Westbury Stove & Fireplace.

It's been difficult to communicate with the business as they don't have regular 9-5 M-F hours. I…read morecan understand you might not want to keep a display room open 24/7 but there should at least be a person taking calls for service and inquiries. We moved into a home with 3 gas fireplaces so on occasion we need service. A contractor working on our home turned off the gas in our den fireplace. I knew how to restart my other two fireplaces, but the den unit was electronic. The service fee was $295 which seemed outrageous but let me continue. The tech, Geraldo (Jerry) came in. He wore booties from the front door to my interior. He laid out a quilted drop cloth and began the process of starting my fireplace. After getting the fireplace running, he shut it down and carefully removed the glass panel, disassembled the decorative logs, vacuumed with a filtered shop vac, then windexed the glass before reassembling the unit. At every turn, Jerry was precise and took incredible pride in his work. I had questions about operating the remote which he expertly explained. I asked how much training he received and he explained it was extensive. I absolutely marveled at how good the service call was. I hope the company realizes how good Jerry is and wish all my service experiences in life were similar.

I am compelled to post another review on Solutions HRI because the quality of the work that Anthony…read moreprovides is excellent. In all my dealings with him he has been honest, thorough and takes pride in his work. I've worked with many contractors in the past (both commercial and residential) and I can't say enough about quality of the work that he and his staff produce . You may be considering a less expensive contractor, but I would tell you that in the end, whatever the marginal difference is in cost, you'll save yourself plenty of headache, time and money knowing that the job was done right the first time. Don't waste your time working with an unreliable or unscrupulous contractor. Anthony is honest and will not fail to deliver. He does not cut corners. He is fully licensed and maintains a clean worksite and finishes the job(s) on or ahead of schedule. I feel fortunate to have hired him for multiple jobs and to have had the privilege of working with him. Thank you Anthony!

I found Anthony using a Google search and reading his reviews on Yelp. I also relied on his website…read morewhich showed his past projects at https://www.solutionshri.com/. The reviews turned out to be fairly accurate and I was glad that I chose him to be my contractor. It was refreshing to deal with a contractor who is a stand-up guy (his subcontractors said so as well which is always a good sign), provides good service (above and beyond) but also gets the job done. He and his workers did an excellent job installing flooring and painting in some rooms, redid a fireplace, and finished my garage. The work was stellar and he provided good guidance and suggestions along the way. I'm already looking to work on more projects with him.

Been about 10 years since we had Taylor's convert our wood burning fireplace into a gas burning…read morefireplace. Also had them build a stone wall around the fireplace. One of the best investments we ever made. Still looks beautiful and gets a lot of compliments. Recently had a maintenance service and tuneup and was very pleased. Neat, courteous, protected my floors and wore booties. I can't believe I never reviewed them prior. Highly recommend Taylor's

Taylor's Hearth and Leisure offers an inspiring selection of fireplaces in their showroom. Dennis…read moreand the team are patient and informative, taking as much time as we needed to explain and price all the available options. They showed up promptly on installation day and we couldn't have asked for better service. We are now moving on to our second fireplace with them!

Jim was very courteous and showed up on time. He fixed my gas fireplace that had worked on/off for…read morethe past 3 years after another company installed incorrectly. Absolutely would recommend his services to friends and family. Not only fixed the fireplace but went over all controls, something the installing company forgot.

Our fireplace wasn't working and LI Fireplace was easy to communicate with for an appointment via…read moretext. The service was seamless and affordable. They helped with our pilot light, cleaning, and a remote reset. We will definitely call them again in the future. HIGHLY recommend!!

Priced out the fireplace extraordinaire 864 by me in Bellmore. The wait was 12 weeks for…read moreinstallation and there was a significant up charge for an elbow in the venting. Called NYC Fireplaces and spoke to Stephanie who was extremely polite, knowledgeable and helpful. The unit was $2000 less than it would have been from the Bellmore store. NYC fireplaces installed the unit in a week and a half and the install came out perfectly. Raphi meticulously cut the siding for the vent cap and the install came out perfectly. Would highly recommended the team at this store.

As a follow up to my own going dealings with Sal from NYC Fireplaces, Please see the attached email…read moreI just received today! I am going into month 3 of having a nonfunctioning, unuseable outdoor kitchen which still remains a half built shell on my back deck because Sal sold me a damaged, subpar outdoor kitchen which he refuses to provide any level of customer service! This business owner cares about one thing and one thing only... HIMSELF! He does not care what happens to you after your check or credit card clears! As seen in the attached image, Sal from NYC fireplaces has revoked even the smallest simplest gesture of customer service since I wrote a negative review! This man thinks his word is all that matters in this world and does not believe that actions speak louder than words! Another tit for tat expectation from a shotty self centered looser of a business owner! RUN RUN RUN from this company! Go to absolutely anyone else! This man is a thief. This man is a corrupt business owner. My credit card company says numerous people have opened claims against this man! Even the OEM manufacturer of the kitchen island has said they will be refusing to allow this man to represent their company moving forward! Do not fall for all his positive reviews! They are admitted friends who he has leveraged to boost his scores!