I have an older HP All-in-One that required repair. I spoke to a few businesses, including one I…read morehad used a few times before, and Doug. Excellent customer service from Doug, along with reasonable cost and return timeframe. Prompt, honest, knowledgeable, no drama and pressure to do this, this & that! Repair was done, extremely happy with the experience and customer service. Highly recommend this business.

This is a place, much like my favorite auto mechanic's in Florida, where you walk in to--what looks…read morelike--a hodgepodge of things. Yet--like my favorite mechanic--Doug not only knows exactly where everything is but he also knows how to help you with whatever malady has affected your computer. And he did so efficiently--I had my computer back 2 days later--& without charging an arm and a leg. Common sense. Common courtesy.

My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

I took in an old PC that was on its last leg. It had lots of old photos and files that are…read moresentimental to me and I had gotten locked out of. Sam saved the day and the memories. Sam is very knowledgeable and professional. He is focused on solving the problem not running up the bill. He works out of his home so phoning before showing up is necessary for both parties. If you want to support a local business that provides excellent service at reasonable prices, Call Sam.

Rikki was our IT specialist who came to our residence. She was friendly, pleasant and very…read moreknowledgeable. She assessed our network and internet connectivity needs and efficiently addressed them and solved them, helping us out tremendously with both our personal and business (for our home office) needs. Short Circuit's pricing was very competitive, in fact lower, than what our internet service provider quoted us, if they had been willing to make a service call, which they weren't during the current pandemic. Nikki was "masked up", and respected our protection needs and our residence. We now look forward to extremely limited, if any, on-going internet issues. Thank you Nikki and Short Circuit. -Susan and Eric S.

Great service. Always a pleasant experience and interaction. Would definitely recommend and use…read moretheir services again!

Dan was easy to get a hold of and had several dates where we could schedule an appointment. He was…read moreon time and dug right into solving my email problem on my Mac computer. Highly recommended.

Dan once helped in the past and did a wonderful job. My computer is still running 6 years later…read morewith no problems. More importantly though, it's his honesty and integrity I'd like to highlight. He provided me with guidance and information that helped me to avoid wasting money on repairs and upgrades for my wife's laptop. Repairs that would have been very short lived at the best. Thanks to Dan and his honorable practices, I will be getting a her a new system with the money saved. Many thanks, Dan. Happy wife, Happy life.

Price gouging opportunists and I will not return. Save your money and go to someone you trust…read more While my daughter was quarantined, the screen of my brand new work laptop became irreparably scrambled. My husband took it right away to The Nerd Patrol. He had to pay $86.24 up front for the labor and was told the new screen had to be ordered from their supplier but would not cost more than $100. He was told that they could order the screen from Amazon, which would be faster, but probably more expensive. My husband said yes, please order the screen from Amazon as we wanted the work done as soon possible. He was told they were obligated to go through their supplier first. Fine. He was told the repair could be done in 7-10 days. Afterward, we looked up the brand new screen on Amazon. It was available for $60. Two weeks went by without a word from The Nerd Patrol. Finally my husband called to ask about my laptop. He was told it had been done "for some time". When he asked why we were never contacted, he was told that they "must have written down the wrong phone number". Even if I believed that, my receipt indicates that his name and address were correct, and we have a listed phone number. 15 seconds on Google would have led these computer experts right to a number to contact us if they had wanted to. Then my husband asked how much the repair would cost. $120.74. Minus the $86.24 initial payment, right? No, in addition to the $86.24. No attempt was made to call us when the repair cost more than the price originally quoted. $206.98 to replace a screen that should not have cost more than $60 and required an hour's worth of labor, plus the added inconvenience of being without my work device for weeks and having to chase them down when it had been done "for some time". Never again, Nerd Patrol.

I've taken my computers to this outfit at least four or five times. Each time they act like…read morethey're doing me a favor, and don't want my business. Maybe it's the slacker-techie attitude, but for the prices they charge and the time it takes to diagnose the problem (four days the last two times, and it was an obvious issue), I'd definitely search out a different shop.

Absolutely 100% recommend Cincinnati Technical. Work was done well with great communication if…read morethere was a delay or anything like that. Also, he was able to get the new keyboard in his shop faster than I was able to get the computer in which was also a nice change unlike other places I have had computers serviced. It was also nice to find out that the bearings will need replacing in about a year. This is what great service looks like and is.

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.

Dave was great, called him to get a power cable for my computer. He said he had several lying…read morearound. I drove over and he gave me one for free!

Dropped off my computer at 200pm and it was fixed by 600 was operating very slow. Quick turn around…read more. Up and running again.