What's going on with this place? It seems as if they don't really care. They have an attitude or…read morethey've given up. But the price is here are like double Mount Carmel or thrive, but I just don't understand it. I think the luster is worn off and the people who worked there rude act like I'm doing them a favor to buy their overpriced crap good riddance hopefully you go out of business and you give up your license to someone who is adequate good day.

Ive been here a couple times. Every single time the carts end up no longer working about half way…read morethrough and on 2 occasions we purchased some concentrate and both times the packaging was opened. We did call in about this. But never heard of anything after the fact. I would not recommend anything from here. I honestly feel as though they literally put what they want in the packaging and call it what they want. Like they literally order certified things then take that and replace it with something crappy and then sale it to people.

After making my selection and trusting the employees,i got home to find my purchases to be half of…read morewhat i was charged

Beware! Rude service! Just spent hundreds of dollars on an online order. They did a whole bait and…read moreswitch where (even though I selected the next day option) they lost my order, took them too long to get, then charged me an extra $50! I have bad anxiety, hence why I did the online order. Basically has a panic attack in the store. But they were still rude to me and blamed me. These are not medical advocates!

I usually don't like new retail cannabis spots. But this place is good vibes, good employees, and…read moregood management. Would love to meet the owner and get my 10+ year old clothing brand into the store one day!

This place has got some serious personality. My husband and I like to check out the local…read moredispensaries when we visit Illinois and some can be really sterile, but this one is fun and funky. Last time I visited they barely had any records, but the collection has definitely grown. Their catalog and collection of products and accessories is abundant as well. The staff is knowledgeable, fast and friendly. The pricing is decent too.

want to say thanks to Anna she was great, will definitely come back and see them againread more

Mr Josh and Mrs Bri one of the best on the Bloc keep up the good man will be back.. thank you so…read moremuch for so much help in your guide to find cannabis

I have been going here for years. While I wish that prices were more in line with northern Illinois…read moredispensaries I continue purchasing here because of convenience, location and the staff! Most of the staff are awesome! I've seen some customers behave in ways that I hope they are ashamed of later, but I have NEVER encountered the staff reacting negatively in those situations. The budtenders have recommended strains that have become some of my favorites. If I mention a certain effect I am looking for (relief from muscle pain), the budtenders will have recommendations of strains that will help achieve the desired effect. I also have seen the budtenders looking things up for customers who have questions despite a line of people waiting to check out. In my opinion, if the staff wasn't great, I would drive to Marion. I found Consume's customer service "mid" compared to Thrive's. I'll stick with Thrive.

I went in there for the first time and the people who do the ID check in the lobby were Very rude…read more They were both in a bad mood for some reason which is crazy because that's the first impression customers have, they should know better. I have never in my life experienced such shit customer service, they didn't even say hello when I walked in. It was about an hour after they had opened and there was no one else there so I guess it was just me I don't know but I will say the people at the registers were very nice. Regardless, the first encounter ruined the whole experience, i truly don't understand why They acted like that.

it wouldn't let me give them 6 stars. so i call it 5.999999…read morestars. helpful and friendly costumer service

all the people help was so nice I love the environment and the energy of the employeesread more

Very helpful and easy to work with. They have a nice selection. For this area of the state, they…read morehave good prices.

I had a positive experience. Friendly staff. It's a very large and busy place! I only take a star…read moreoff because the check-out process was slow. The cashier made some mistakes and had to redo it. Not a huge deal though. If I lived near here, I'd make it my regular spot.