I had always heard good things about Rogers Basement Waterproofing so they were my first call when…read moreI needed some work done. I'm happy for those here who got to deal with the owner. Unfortunately, I did not. I spoke on the phone with someone named Mike in April about a couple of different issues I had with my basement. He said they were too busy at the time to come out and look at it and that what they usually do is install a sump pump. I told him I wasn't sure that was what I needed without checking a couple other things first, but he said again they were too busy for anyone to come out, that I likely needed a sump pump system installed, and that it could run from a few to several thousand dollars. That's fine, I imagine they are swamped in the spring and I have an idea what those systems cost if, in fact, that's what I needed. No problem. Fast forward to August. I called back to see if someone could come out to look at my situation. Left a message with Nicole and I got a call back from Mike (maybe the same Mike, maybe not...I believe he said "Stearns") and we set an appointment for a few days later. Well, he never showed up, never called, nothing. Rogers may be the absolute best in town, but I'll never know it. I feel like I was blown off twice. I'm sure if they see this they'll be very apologetic on here and tell everyone that's not how they do business, but it was exactly how they did it with me. Maybe you'll be luckier and get the owner.

Rogers Basement Waterproofing installed a sump pump a few weeks ago in a section of our basement…read morewhere we've been having water issues. This was our first sump pump, so they had to do everything, not just the pump(put the ditch around the basement, lay inside drain line,cover it back up, dig ditch to street, lay the drain from the basement out to the street, cover it up). They were very considerate of our house, covering the floor path to the work area and placing plastic over the doorways from the section of the basement they were working in. The concrete work covering the ditch up after the inside drain was installed was very neat. Great job! Highly recommended!

My new house had a sidewalk leading to the front door that had sunk. This was a very easy project…read moreto get done because they were quick to respond, schedule and complete the work. I wasn't home when they did the work so it was like magic to return from work to see a nice, level sidewalk. The price was very reasonable. I would hire them again.

Very happy with B-Level. We have a large indoor swimming pool that is 20 ft wide by 42 feet long…read moreand has solid concrete deck extending out all around it. The total pool room area has 2500 square feet of concrete. That is a lot of concrete slab that has sunk, tilted and cracked in the 40 years since we built it new. We feared that we would have to have it broken up, removed and replaced at an enormous cost. We decided to call B-Level. The phone was answered very professionally and courteous. The company owner visited our house within a short time and also was very professional, courteous and really knew what he was talking about and what we needed to correct the problem. I usually get at least three quotes when spending on a project this big. The owner gave me a verbal estimate while here to be followed up with an exact written quote. We were very pleasantly surprised with the super economical cost to fix our concrete rather than replace it. When the written quote/contract arrived it matched what the owner told us verbally. The work was done and our concrete looks wonderful. The workmen were top notch. B-Level saved our concrete and a bundle of our cash for us to use in other areas. B-Level is now our "go-to" company for concrete slab problems.

If you are looking for a company that shows up when they say they will, quotes you a price ahead of…read moretime and sticks to it, does the work efficiently and effectively, and is personable to boot - HIRE THIS COMPANY! I rarely give five star reviews because I rarely have good experiences with service workers - let alone great experiences. However, JB Foundations earned all 5 stars. And honestly, it's not that hard - just very few companies will do the basic things that make customers happy. It started recently with a couple days of hard rain. We live in an elevated area where our driveway slopes up and our house and foundation is higher than the street. As a result, we have never had any issues with water in the basement and rarely give it a thought. The only problem we had was the pipe leading up and out of the basement had a loose connection and I was able to tightened it up. But with this most recent rain, the sump pump started acting differently. It was still seemingly working but making an incredible noise. I had just had new flooring put in on the first floor (I'll be writing that review next) and noise carries much more within the house. At first I chalked the louder sump pump up to that. But the more I had to listen to it while working from home, I realized something was wrong. The second day, I started putting feelers out. Messaging 3 companies on their websites asking if they did this work on sump pumps and in our area. NONE RESPONDED. I hate using the phone so electronic communication is my preference. THe next morning, the pump was quieter but ran non-stop for hours - despite there not being hardly any water in the tank and it also had not really rained for a while. This time I turned to Yelp (which is where I got the names and reviews of the 3 companies I reached out to via their websites). I picked one and sent a message just like I did before. I also took the option to ask a couple more companies to respond. Almost immediately, JB Foundations responded and expressed ability and interest in doing the work. We exchanged messages via Yelp and soon I had an appointment, as well as an estimate should the pump need replacing. The appointment window was only 2 hours and they were able to come the next day. Considering we had yet to take any water in the basement, I was feeling very lucky (which is rare). Jay showed up during the 2 hour window and went to work. He showed me how the pump can be tested by bypassing the floater. The pump was still working and apparently able to push water to the street. Regardless, given the 26 years it had been working - I opted to have it replaced. Jay had a new pump with him and installed it in maybe 15 minutes. He asked for a garbage bag to carry the old pump out in as it was crusted in rust and mud. He had also pulled out a few other misc. items (paper, soda can, rocks) from the hole and transported it all way without messing up the floor. Jay educated me about the back-flow valve/connector - which was apparently what had come apart before. He had replaced it at no extra charge. I always appreciate a service person taking the time to explain things to me so I better understand how the things in our house work. Jay did so without making me feel spoken down to or stupid. I don't know what else I can share if you're not convinced yet to include this company in your search when needing any work done in your basement/foundation. I highly recommend giving them a shot.

Jay, who leads his crew, has years of experience with a foundation company in the past. He comes…read moreoff as down to earth and honest, and he gave me an estimate significantly lower than the one I received from a different company. He explained well how the process would unfold and was proactive about being open to any questions. They arrived the originally scheduled day and although there was a delay due to some pretty extreme weather causing traffic idiocy, I was notified about that delay. They worked hard until the job was complete. Every indication so far is that the job - a crawlspace drainage/sump - was successful, considering there has been another very hard rain since and no more basement leakage.

My family just moved into our new house in Grandview Heights and were getting some work done in the…read morebasement (new paint, new flooring, etc.). The painters noticed some mold and water damage near a few of the walls. I called Ohio Basement Authority and Jordan came out the next day. Having a finished basement makes figuring out if there is water coming in tough, but he walked me through the possibilities, and how we could remedy each one. Not being used to having a basement (I historically lived in *much* drier climates!), I really appreciated the thoughtfulness and attention to detail that he showed in walking me through the different situations. I decided to go with the interior waterproofing. I was scheduled to have my new flooring installed a day later, so the speediness that Jordan came out literally saved me thousands of dollars (and the time of having another floor installed!). Thanks OBA!

They simply don't care about anything other than making money. Screw your house, screw your…read moreproperty, screw being comfortable in your own home. They'll make it worse than before they arrived. Good luck trying to get them to help with anything additional or mistakes once they've left the larger job. They'll ghost you.

The Basement Doctor brought my basement up to speed in 2012 (I believe) at great expense, and I've…read morenot had any problems since. Matthew came to my home today to do maintenance on my sump pump and he was professional, knowledgeable, kind and on time. He examined my entire basement and I learned a great deal more about maintaining my pump. The cost was reasonable and worthwhile. I feel confident again that all is in good order. Thank you Matthew!

So I had some steps I wanted to get looked at, and have them check the foundation…read more They said my foundation was fine, and that the steps would be several thousand dollars to fix - and he recommended I NOT use them because it was the kind of gig that they would price themselves out of - their is cheaper, better options. That honesty should be a good review, right? Well, now I'm selling the house. And they had their guys come out for the buyer, and suddenly it's sinking and needs $20k of repairs that they "suddenly found"? Nah. I'm happy to not use them for anything, ever again.

Bucklew Basement did an incredible job on my walk-out egress project. They are kind, conscientious…read moreand did clean and precise work. They cleaned up their work as best as possible each day with the small area they were given and the final result is even better than I could have imagined!

Bucklew will not disappoint! We used this company a few years ago for our block glass windows in…read morethe basement and garage, and just recently to have our chimney rebuilt. Travis Bucklew is very good at communicating, prompt, and professional. I'd definitely recommend this company if you want the job done right, and at a fair price!! You will not find better customer service.

Our home is approx. 50 yrs old. Our rec room floor over crawl space had sunk bit by bit over a…read morenumber of yrs., becoming unbearable. We called Buckeye Basement Solutions first and they promptly sent out a very knowledgeable rep. He did a careful inspection in the crawl space and took photos for us to see. He clearly explained why our floor was sinking and what corrective action would completely fix it and gave us a written estimate. Having hired a number of companies over the years for various services, we knew this was a quality company with high integrity. They knew exactly how to properly fix the problem, gave us a very competitive estimate, were very professional and had a spot upcoming on their schedule available. On construction day their crew, led by Mike Smith, was on time and had all equipment and materials needed. Our job was finished today and we couldn't be happier with every aspect. Any future services that we may need that they offer they have our business! They are great!

As a REALTOR® I depend on quick, reliable service. I also know that if I refer a contractor, the…read morequality (or not) of that contractor reflects on me. Buckeye Basement Solutions is an honest, reliable, and fair company in an industry rife with overcharging and out right lying. The guys at BBS give fair assessments, do honest work, and back it with integrity and a great warranty. Highly recommend.

I can't speak highly enough of this company! We had some problems develop, but they took their…read moretime and made sure that everything was absolutely perfect and that I was very satisfied with the job (Which I was). I wish that all service-oriented businesses were run with this kind of heart!

Happy with my experience, thank you stay dry for being honest and helping my family though this…read moreproject

I wish I could give this company NEGATIVE 100 stars. Jordan came to my house to look at my attic…read moreand ended up telling me my whole basement was wet (never seen water), mold in my (freshly cleaned air vents) and I needed 16k worth of mold remediation and water proofing done. He used fear and agreed thats why my kids have been sick. I have had 4 additional inspections by reputable companies, and EVERY SINGLE PERSON said that my basement looked fantastic. RUN from this company, they are sales based and use fear as a tactic to hook you in. ALSO one the other companies said that even if I did want waterproofing, that the estimate was SUPER high.