From beginning to end, a perfect job!! Quality work! He removed the old carpet, treated the floor…read moreand took great care with the entire project.

From the owner: Jake's Hardwood Flooring LLC is a family-owned hardwood floor installation company with a excellent…read morereputation and more than 25 years of successful experience in this line of work. is a professional flooring contractor based in franklin County, OH. We can take care of all your wood flooring needs, including new floor installation, floor sanding, refinishing, and more. Call Jake's Hardwood Flooring to get a free estimate!"

The worker at my house would not stop trying to engage in controversial subjects. He didn't make…read morerepairs to the squeaky sections of flooring and didn't replace the floor boards which were split or gaping. Today I found a board with a section of doweling as a repair. There was no written contract.

From the owner: Our highly trained floor specialists are experts at all things Hardwood. From new floor…read moreinstallation to repairing and refinishing 100 year old original floors, we do it all. Our highly satisfied customer base continues to grow with each new customer we assist.

Zetina was excellent from front end communication through installation. The attention to every…read moredetail was outstanding! They performed demotion of existing carpeting and installed an underlayment followed with a luxury vinyl plank we purchased from Floor and Décor (another source I highly recommend!). Zetina is an exceptional value and their craftsmanship is fantastic. I give Zetina my highest rating and highly recommend them!!

We had some LVP tiles which had some wear and needed to be replaced. We found Zetina to have…read moreprompt communication with scheduling the same week to address our repair need. The individual who came was very nice and the work was done timely. We have been so impressed with the results as it looks perfect again. The work area was cleaned up. We highly recommend using Zetina & Son Flooring.

Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

TC did a great job on my covered porches. I'll have him back next summer to knock out the garage…read morefloor. He's a one man band, with good experience who is dedicated to growing his business.

Thank you Thomas for getting our vinyl fixed. Very reliable, professional and polite individual…read more Thank you!

I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

Initially, the process was slow and communication with the store was poor. I had to keep calling…read moreto push the process along. The gentleman who measured and scheduled the install team was abrupt, rude and impatient. However, that relationship did improve. The gentleman in the store who could not find our quote told me I didn't have to purchase my flooring from them when I became frustrated. I stuck with the process and eventually two very professional and courteous gentleman installed the floor perfectly. They were the most impressive part of the process and completed the install quickly and beautifully.

I have mixed feelings about Lumber Liquidators and I'm still debating on whether I'll return for my…read morenext project. The good: In-store service was great. Very friendly and helpful, especially Mike. The floors were competitively priced and they look great. The bad: Communication between Lumber Liquidators and the installation company could have been much better. Our install was delayed a bit because I had not been given a liability release to sign. All in all, purchase to install time was six long weeks. The really bad: We had flooring installed throughout the first floor of our home, including the bathroom. The installers removed the toilet but did not put in back. Apparently, Lumber Liquidators has a new-ish policy to not reinstall toilets after removing, which was not communicated to me. This irked me a bit; the installer was also upset because he had to hear it from me. (LL is supposed to tell customers.) Anyway, to spend $7,000+ on floors and come home to a "finished" job with a toilet in my garage... It's the little things, man!