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    Isaiah Thoms Remodeling

    3.0 (2 reviews)
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    Services - Isaiah Thoms Remodeling

    Building additions

    Deck construction

    Deck repair

    1 More Service

    Deck replacement

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    6 years ago

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    America's Floor Source - Columbus West

    America's Floor Source - Columbus West

    (23 reviews)

    Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

    I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

    LL Flooring - Reynoldsburg

    LL Flooring - Reynoldsburg

    (4 reviews)

    Initially, the process was slow and communication with the store was poor. I had to keep calling…read moreto push the process along. The gentleman who measured and scheduled the install team was abrupt, rude and impatient. However, that relationship did improve. The gentleman in the store who could not find our quote told me I didn't have to purchase my flooring from them when I became frustrated. I stuck with the process and eventually two very professional and courteous gentleman installed the floor perfectly. They were the most impressive part of the process and completed the install quickly and beautifully.

    I have mixed feelings about Lumber Liquidators and I'm still debating on whether I'll return for my…read morenext project. The good: In-store service was great. Very friendly and helpful, especially Mike. The floors were competitively priced and they look great. The bad: Communication between Lumber Liquidators and the installation company could have been much better. Our install was delayed a bit because I had not been given a liability release to sign. All in all, purchase to install time was six long weeks. The really bad: We had flooring installed throughout the first floor of our home, including the bathroom. The installers removed the toilet but did not put in back. Apparently, Lumber Liquidators has a new-ish policy to not reinstall toilets after removing, which was not communicated to me. This irked me a bit; the installer was also upset because he had to hear it from me. (LL is supposed to tell customers.) Anyway, to spend $7,000+ on floors and come home to a "finished" job with a toilet in my garage... It's the little things, man!

    Isaiah Thoms Remodeling - contractors - Updated May 2026

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