Gerry is "Old School" work ethic driven with a passion to make sure every customer experience meets…read moreor exceeds their expectations for Total Satisfaction! A Vietnam War Veteran, Gerry has visited my Violet Meadows home in Pickerington, OH with frequency for going on 20 Years Now! Every occasion for our home that needed a new electrical related feature of any kind encompassed my call to Gerry Riley of Riley Electric Services. I know well his commitment for furnishing excellence and a matched capacity for delivering timely customer support. He insists on being exceptionally fair with his work rates and verifies your complete satisfaction as he wraps up his assigned projects. I completely trust that his State of Ohio Professional Electricians License that he has held for 48 years now and counting is the mark of a continuously improved skill set for learning for best practices. His insured skillset to address all needs from the Control Panel to the Doorbell, Light Fixtures, Wall Switches/Controllers, Laundry Room renovation rewiring for a High Load Electric Dryer, rerouting of feeds for Dryers, Ceiling Can Lights, Under Cabinet Lights, Stovetop and Dual Oven High AMP Wiring, Garbage Disposal Wiring switches, EMP Shield Device Installations for Generators, Control Panels, Hot Tubs and more. Most recently, Gerry visited my home to troubleshoot a Hot Tub shorting out issue as a follow up to concerns that I had for a Hot Tub Service Contractor that was addressing leaks and thereafter, not convincing me on their findings for expensive fixes... that did not resolve the shorting issues. So... I called Gerry. Very quickly, Gerry addressed the matter at hand and illuminated the issues with great clarity to both the Hot Tub Field Technician & the Management levels of the Hot Tub Company. Gerry took the time to educate their assigned youthful Technician on the electrical tooling meters that are critical to start with in the process of properly assessing a shorting issue. Such AMP Meters were not part of the Hot Tub Technicians toolbox. This effort by Gerry saved me over $1,000 in Hot Tub billings that have subsequently been acknowledged as errant in this case due to Gerry's illuminating the facts. Gerry has also aligned with fellow professionals in the area of Duct Venting as he manages Restaurant Chains for all their Electrical and Venting requirements. I highly recommend that you call Gerry for an estimate as any (new or existing) residential needs surface across the scope of his services offered. Gerry's earning of 5-Star Ratings for his services within our HOA Community has his Riley Electric Service company now listed on an exclusive Business Service Directory for our 180+ homeowners across his categories of services rendered. Sincerely, Thomas Barry 'Tom' - {Violet Meadows Neighbor since 2004}. Vice President of the VMHOA Board / Architectural Committee - Chair /Business Service Directory - Chair.

We are very pleased with Jerry. We had problems with our water heater and called his company on…read moreweekend and Jerry picked up and was there and came the next day (on a Sunday!) and fixed it. He has over 45 years experience and has strong knowledge, he is kind and always there when we call him. We recommend Jerry and his company and I can say after calling all the other ones, HE IS THE BEST!!!!! YOU ARE in BEST HANDS AND HE REPAIRS AND FIXES IT PROPERLY. HIS RATES ARE ALSO VERY FAIR. TOP RECOMMENDATION! JERRY IS THE BEST IN PICKERINGTON!

I had a new roof put on my home, and that evening noticed my flood light wasn't working over the…read moregarage. I contacted the roofers to ask if they had bumped into it, but they ignored my text. I started calling electricians, and Mr. Electric was the first to call me back. When they arrived, I was given possible estimates of the cost of repair and/or replacement. The light was up quite high, requiring a very tall ladder. When he first touched the top to see if the optic part was damaged, he got a shock, and realized there was a live wire. Fortunately, he was okay, so they found the circuit breaker and shut off the current to that light. They found the electric eye had come off and felt there was no way the roofers could have missed that. Instead of having to replace the light, he said he was able to fix it after going to get a part. With the assistant going up with a drill to attach the part that was dangling he was able to replace the missing part. Works beautiful and I could not be happier with the way they conducted their business and how quickly they came to make the repair. I will definitely call them again if needed, and gAve them a 5 star review. Would recommend them to everyone!

Had called several other companies without an answer. They called back within 15 minutes and were…read moreat my home a few hours later. Very professional and the pricing was definitely fair. They were done within 30 minutes and I couldn't have been more pleased with the whole experience.

Dallas did my annual furnace inspection. He was very professional and personable. He recommended a…read morevent cleaning and when I asked, he recommended Stanley Steemer. He checked my electrical box and it is setup for a surge protector. Dallas was very knowledgeable. I liked that. Morgan Condo

I had an emergency gas leak that required a gas line repair, and it was honestly one of the…read morescariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most

I like there work they are professional and clean and they know what they doing. I'm so satisfiedread more

From the owner: Team works, serious, take care our Costermer do professional and clean work read more

Master's Electric added coach lights to our garage. We are extremely happy! He responded quickly to…read morequestions, very reasonable pricing, on time and did a fantastic job on our lights! Highly recommended! Thanks!

They did great on our new build! Very responsive when we had a question or concern. Their work is…read morevery high quality and would highly recommend them!

Trent from Mr Electric did a great job for us. He assessed the situation quickly, fixed the…read moreimmediate problem, provided options on how to manage the issue going forward. Friendly and professional, we recommend.

Easy process. From scheduling to the service itself. Reliable. Honest. Professional. Would…read moredefinitely recommend

Non-responsive to my messages. My breaker is not installed in accordance with code and the charger…read moresmoked.

I used the question function to ask if BCE is still open bc it seems to be trending in these…read morecomments that myself and others cannot get ahold of anyone-answering machine is full, no outgoing message to explain why they won't answer, no email reply (emailed almost a month ago now). Someone reportedmy question and it got removed lmao. Eyeroll. Are they still open? Are they just busy? ‍ Two stars is for this lack of customer service. We originally had an excellent experience and I wanted to continue to hire them for upcoming projects. Have also been recommending them to friends-which is embarrassing now since no one can seem to get ahold of the business.

Gave 2 star review for the workers who did our electric outlets to fan.. however. Misinformation…read moreand lack of explanation from the man I talked to on phone. Added two switches in two rooms equaling 4 total and two of them do not do anything at all cuz he failed to explain that it was wired for non remote fans only. Was told on the phone remote fans yet now trying to charge $180 to make the switchs work to the outlets like it originally was. It's a quick simple fix that should have been done originally. Two switch's didn't need to be installed if it had been explained correctly. I'm not an electrician.

We had a couple of electricians look at our breaker box and GFCI outlet that pops randomly. Within…read morea few minutes, Benj diagnosed the problem in a different way than the other electricians and was able to fix my issue within minutes. Benj seems very experienced and honest, and did not try to upsell me on work I don't need. Added bonus: the work cost less than the phone estimate! I will definitely use them again.