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Santee, CA

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Remax Hometown Realtors

4.1 (13 reviews)
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Services - Remax Hometown Realtors

Property management

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Review Highlights - Remax Hometown Realtors

“When we ran into trouble securing a loan, Anne recommended someone for us to work with and we got approved!”

Mentioned in 8 reviews

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Good Life Property Management - San Diego - The Good Life team

Good Life Property Management - San Diego

(760 reviews)

Clairemont

Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

UPDATE 9/22: Unfortunately, the pattern described in my original review has continued…read more The washer identified as needing repair before my lease began was never successfully repaired despite four service appointments. After nearly two months without a usable washer, I ultimately replaced it myself rather than continue waiting. Good Life provided a $500 credit for the prolonged loss of use and my time dealing with the issue. The refrigerator remained unable to properly cool for two weeks, despite two unsuccessful repair appointments. After continued delays, I escalated the issue to Good Life's CEO and ultimately found a technician myself who was willing to come out over the weekend. A part was replaced and the refrigerator eventually began cooling. I was told compensation for the two weeks without functioning refrigeration would be discussed after the repair, but I have not received that compensation. On September 11, I reported that the A/C was not cooling. Later that day, water began coming through a ceiling vent onto the upstairs bathroom floor. I contacted the emergency maintenance line regarding the active leak and received no response. I cleaned up the water and placed a pan beneath the vent to contain the continuing leak. An HVAC technician came the following morning and found a frozen coil and failed safety switch. I was told further work required management approval. As of September 22, the A/C/water-leak repair has still not been completed. What has been most frustrating is not that things have broken. It is the repeated delays, unsuccessful service appointments, lack of follow-through, and the amount of responsibility I have had to assume myself to get significant maintenance problems addressed. My concerns also extend to a property owner's perspective. An active water leak has the potential to cause additional property damage, yet my emergency maintenance report received no response and the repair remains incomplete. I would expect a property management company to respond promptly to significant maintenance issues, coordinate the appropriate professionals, and follow through until repairs are actually completed. Unfortunately, my experience over the first three months of this tenancy has shown a recurring pattern of significant maintenance issues requiring repeated follow-up and escalation before reaching resolution--if they reach resolution at all.

360 Community Management

360 Community Management

(14 reviews)

After having a management company for 30 years that became very complacent, and only worked with…read morethe Board of Directors, actually catering to them it is so refreshing to have 360 Community Management as our HOA. The caring, kind and considerate ways that our manager has taken control is amazing. I cannot say enough about how much they have done in the past five months. They listen to the entire membership, and every resident, owners and renters have been very pleased with the contact they have received from our manager. If anyone is looking for a great HOA management company, look no further! They truly are the BEST!

I have been extremely disappointed with the customer service provided by this HOA management…read morecompany. There is no user-friendly online portal that clearly shows account balances, monthly dues, special assessments, payment history, or outstanding amounts owed. This makes it unnecessarily difficult for homeowners, especially elderly residents, to manage their accounts accurately. My elderly aunt, who has mild dementia, has been trying to keep up with her HOA obligations but unfortunately missed some payments due to the lack of clear account information. When I contacted the company to understand what was owed and help resolve the account, I was met with very little patience, empathy, or willingness to explain the charges. Simple questions regarding the difference between regular monthly dues and special assessments were not clearly answered. An HOA management company should recognize that not all residents are financially savvy or technologically proficient, and some may have age-related challenges. A little compassion and clear communication would go a long way. Instead, the experience felt frustrating, confusing, and dismissive. I strongly encourage the company to improve its customer service training, provide a transparent online payment portal, and make a greater effort to assist elderly homeowners who are simply trying to understand and meet their obligations.

Simon Sung | Property Management and Real Estate Sales

Simon Sung | Property Management and Real Estate Sales

(60 reviews)

I'm very happy with Simon!!!…read more Renting is stressful and I was looking for a PM that put me at ease. I talked to the references Simon provided, and he soon became my top contender. He offered to be my singular source of contact and to secure a superior quality of renter for my 'home'. He is very experienced and soft spoken but strong armed. I took his recommendations and got the whole house painted, got new carpeting, resurfaced cabinets and pressure washed etc. I had a renter within 2 months of this process. (The only thing is Nobel Real Estate wouldn't lower the 'expenditure without approval' to below $850, so... ) I am really pleased with Simon.

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

AllView Real Estate

AllView Real Estate

(31 reviews)

Rancho Bernardo

I wish we had met Ryan Case and the Bottrell Team a year earlier, when we first considered selling…read moreour San Diego home. Unfortunately, we allowed a friend to steer us toward the wrong agent, which ultimately cost us six months with nothing to show for it. This time, we did our homework and interviewed five different agents. Ryan stood out because of his persistence, thorough follow-up, and clear strategy for overcoming our home's previous overexposure on the market. He truly was available 24/7, just as promised, and delivered an offer we didn't think was possible. Even when a difficult inspection threatened to put us back at square one, Ryan remained calm and immediately brought in several affordable tradespeople to address the issues. He was the glue that held the entire transaction together and never stopped working on our behalf. We wish we could give Ryan more than five stars. He is truly incredible at what he does. A special shoutout to Donna and Julianna as well, they were equally fantastic throughout the entire process!

As a tenant of a rental property, I have been very happy with Mojgan and Ryan's communication and…read moremanagement of the property. They have always communicated with tenants about important notices and have been very timely in their responses to issues that have come up. Not only are they timely, Mojgan is very respectful, effective, and helpful in her communication. She has been one of the best property managers to work with! Having two property management companies before this, I cannot say enough about the professionalism, effective communication, and care that AllView Real Estate staff have provided!

Remax Hometown Realtors - propertymgmt - Updated November 2026

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