The absolute worst experience I've ever had buying anything was with MaryBeth HoopenGarnter. She…read morenever calls, only texts. talks to you like she knows everything and has ZERO customer service skills. For starters she lost my earnest money and told me I DID after the day I drove to the office I dropped it off at the day before she found it in the trash can at the front desk AFTER I called the bank and told them they gave me the wrong paperwork. Then she only wants to reach out when she has questions, not answer yours. She also told me that I was not to pay for the inspections after I paid for my home inspections. That part of my agreement was for them to pay that so we waited until after my close date for the sellers to pay for it. Now I'm being stuck with the bill and I'm just going ahead and eating the cost after her not wanting to really do much about it. The cherry on top was the lockbox with the combination she failed to remove and a third party came by without my consent and took it off and she had the nerve to blow me up about it. Even if she offered me a free house I'd rather pay a toddler with paper money versus ever dealing with her again, at least they'll be honest with me and talk to me with respect. 0 outta 10

Well, this was not a match made in heaven, for me any way…read more Our mother died, leaving her condo to us through a trust. A sibling was named executor in the will and so was the one to interview realtors and select one to list and sell the condo. Denise was selected to be our realtor. We signed a contract with Denise/Cressy and /Everett on May 24, 2022. Cressy and Everett, in my opinion, has had a great reputation in South Bend so I was happy with the choice. Things started going sideways the next day when Denise had the wrong asking price on the listing. After that, she had my email address wrong 5 times so I was missing out on critical information regarding the condo. A sibling kept forwarding the emails to me, and telling Denise she had wrong email addresses. I also mailed/texted Denise and told her she had wrong email addresses for me. She got one sibling's email address wrong as well. There was a number of different email addresses that were being used. Denise's reason each time was not having her glasses with her. Denise also had my phone number wrong 3 times (I thought it was 4 but I only find documentation of 3 times, so 3 times it is). It was the missing glasses reason again. Then I went to the title company a few days early to sign the closing paperwork. Denise emailed me the night before (the original date I was supposed to sign) that she would be showing up at the closing. I didn't check emails that night so I emailed her back that morning that I had already signed the paperwork. She called me and ripped me a new one, telling me that I should have told her I signed the paperwork early, that she had spent 30 minutes driving to the title company. I told her that was the title company's job, not mine. She mentioned that she knew a sibling and I were unhappy with her. I told her that was true and went through the list of issues (listed above). I told her I had never had so many problems with a title company and realtor before. Right before she hung up on me (who hangs up on a client, no matter how upset one is?), she told me I hadn't shown her "grace". I thought I had as I had put up with all the mistakes she had made. I decided to not rate Denise and to let it go, showing some "grace" towards Denise. But then she sent a thank you email to my siblings, and not to me. One third of her commission came from me! This rating would have been one star except for Lindsay. Denise went on vacation and Lindsay helped us out while Denise was gone. Our initial buyer backed out on his offer. Lindsay handled getting the condo back on the market quickly. In talking with Lindsay, she was professional, knowledgeable and personable. I'd like my 1/3 of Denise's fee back.

Laurie, Billie and the entire Simply Remarkable Team were phenomenal as a resource to me when I was…read morea first time home buyer a few years back. I was surrounded by agents whos opinions I could rely on to deliver results. I was totally alien to the process when we began and Billie was so incredibly patient in navigating a shifting market that was super competitive. I know Billie and Laurie both have listed homes of all price points in the past and continue to be leaders in the St Joe County, Indiana market.

Laurie LaDow is a warrior in the real estate market…read more Being my first foray into the world of home buying, I was relatively clueless on how the entire process works. I needed an experienced professional who could concisely explain the process of buying a home to me and guide me in the right direction every step of the way. I needed someone who, instead of trying to take advantage of my inexperience, would work for me with my own interests exclusively in mind. Laurie LaDow fits that bill perfectly! I'm confident that Laurie's #1 goal truly is the satisfaction of her clients. She will not try to sell you on the first house you see so that she can make a quick transaction and closing. With her great amount of experience in showing houses, she made many observations about some of the properties we looked at that we did not notice at first. Her observations often actually steered us AWAY from those particular homes in search of something more ideal. I cannot express enough how appreciative I am of a realtor who will give her honest opinion on a matter instead of put her own interests first. After we found our ideal home and began the complicated closing process, Laurie really came through and showed her value. She handled all of the fine details, such as arranging inspections per my request and communicating with the seller through the seller's agent regarding inspection results. The MOST impressive aspect of working with Laurie was certainly her tenacity to improve the deal for her customer. For example, there was one inspection result (leaky window seals) that I didn't feel confident in asking the seller to repair. However, with Laurie's insistence on the matter, I eventually decided to ask the seller to repair the defect and replace some window panes. At first, the seller initially refused to make any repairs at all, and said that I could back out of the closing altogether if this was unacceptable. But Laurie would not allow that to stand. With my approval and her insistence, Laurie managed to convince the seller to pay half of the costs to repair the windows. That saved me several hundreds of dollars! Laurie truly will go above and beyond the call of duty in order to ensure that her customers get the best deal possible, with no hidden surprises! Laurie LaDow is an experienced and extremely professional realtor who will not disappoint you! Highly recommended!

I highly recommend Janell Dickerson at Howard Hanna SB Real Estate. I'm in the process of buying a…read morehome right now, moving from California to Indiana and I don't know what I would do without having such a great partner on the ground in Indiana, taking care of everything for me. Janell is incredibly responsive and when she says she's going to do something, she does it without delay. Once I get there I will not hesitate to tell everyone I meet how awesome she has made the process.

Above and beyond. Out of state moving to Mishawaka from Phoenix Arizona. They all were…read moreprofessional and beyond willing to help this out of stater buy a house for his family!!

I had to find a place at the last minute because I wanted to be close to the hospital being that…read moreI'm a travel nurse. I could've paid more for something further but I chose these jerks before even moving to IN. Note: please check for rats roaches and other animals before moving in. management is horrible and don't even ask for maintenance because it doesn't exist. You'll basically be taking over ownership of the home while your there. Nasty carpets, bathroom falling apart 2 mos after I moved in not to mention none of the vents were cleaned before I moved in which I was told they would be. Most of the people in that office lie and pass you on to another person to lie to you again until you say F** it I'm out and had to pay to break your lease. My experience may different than yours but I guarantee that yours will be close if you rent from these idiots. Read the comments.

It's crazy how you only get 30 days to vacate a property when a landlord is selling it , they give…read moreyou such short notice 2 move out & if you can't find a new place in 30 days & go live with your family or hotel .. such a inconvenience , Do anyone know of any more good rentals in the area besides homeworks .

This property management company doesn't care how a property looks. I don't know how the inside…read morelooks but the outside has a lot of vegetation

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

Zero follow through and even less communication. Could not more highly discourage any kind of…read moreprofessional or working relationship with Choice Property Management.

Respectful, responsive and terrific team to work with. Cares for both the property owners and the…read moretenants.

Cannot say enough good things about what Jan does well! We are so thankful she is our listing…read moreagent! She knows the market and is PLUGGED IN! Do it right - use Jan!

I am sure Jan can sell houses, but she is an awful, distracted driver. Pulled out in front of fast…read moretraffic flow unsafely. Then proceeded to weave. Pulled along side her and she was on her phone driving.

Poor customer service and unhelpful leasing agents. Avoid this place and look for a rental company…read morethat will assist you better.

I was interested in just VIEWING a potential rental property. I was told to fill out a "free"…read moreapplication to see the property, however the application is for the actual rental of the property. I understand the need for security however I don't feel the need to obtain rental information, such as a social security number, just to VIEW a property is a bit excessive. I was told, in messages from the company, that this is simply their policy. Sadly, I feel they addressed the request improperly. From their service response, I would never rent or buy property from Empire Management.