Laurie Ladow from Cressy Everett in South Bend, IN helped us purchase our home. She was very…read moreknowledgeable, helpful and thorough (and friendly!). We would definitely use her services again.

The absolute worst experience I've ever had buying anything was with MaryBeth HoopenGarnter. She…read morenever calls, only texts. talks to you like she knows everything and has ZERO customer service skills. For starters she lost my earnest money and told me I DID after the day I drove to the office I dropped it off at the day before she found it in the trash can at the front desk AFTER I called the bank and told them they gave me the wrong paperwork. Then she only wants to reach out when she has questions, not answer yours. She also told me that I was not to pay for the inspections after I paid for my home inspections. That part of my agreement was for them to pay that so we waited until after my close date for the sellers to pay for it. Now I'm being stuck with the bill and I'm just going ahead and eating the cost after her not wanting to really do much about it. The cherry on top was the lockbox with the combination she failed to remove and a third party came by without my consent and took it off and she had the nerve to blow me up about it. Even if she offered me a free house I'd rather pay a toddler with paper money versus ever dealing with her again, at least they'll be honest with me and talk to me with respect. 0 outta 10

Laurie, Billie and the entire Simply Remarkable Team were phenomenal as a resource to me when I was…read morea first time home buyer a few years back. I was surrounded by agents whos opinions I could rely on to deliver results. I was totally alien to the process when we began and Billie was so incredibly patient in navigating a shifting market that was super competitive. I know Billie and Laurie both have listed homes of all price points in the past and continue to be leaders in the St Joe County, Indiana market.

Laurie LaDow is a warrior in the real estate market…read more Being my first foray into the world of home buying, I was relatively clueless on how the entire process works. I needed an experienced professional who could concisely explain the process of buying a home to me and guide me in the right direction every step of the way. I needed someone who, instead of trying to take advantage of my inexperience, would work for me with my own interests exclusively in mind. Laurie LaDow fits that bill perfectly! I'm confident that Laurie's #1 goal truly is the satisfaction of her clients. She will not try to sell you on the first house you see so that she can make a quick transaction and closing. With her great amount of experience in showing houses, she made many observations about some of the properties we looked at that we did not notice at first. Her observations often actually steered us AWAY from those particular homes in search of something more ideal. I cannot express enough how appreciative I am of a realtor who will give her honest opinion on a matter instead of put her own interests first. After we found our ideal home and began the complicated closing process, Laurie really came through and showed her value. She handled all of the fine details, such as arranging inspections per my request and communicating with the seller through the seller's agent regarding inspection results. The MOST impressive aspect of working with Laurie was certainly her tenacity to improve the deal for her customer. For example, there was one inspection result (leaky window seals) that I didn't feel confident in asking the seller to repair. However, with Laurie's insistence on the matter, I eventually decided to ask the seller to repair the defect and replace some window panes. At first, the seller initially refused to make any repairs at all, and said that I could back out of the closing altogether if this was unacceptable. But Laurie would not allow that to stand. With my approval and her insistence, Laurie managed to convince the seller to pay half of the costs to repair the windows. That saved me several hundreds of dollars! Laurie truly will go above and beyond the call of duty in order to ensure that her customers get the best deal possible, with no hidden surprises! Laurie LaDow is an experienced and extremely professional realtor who will not disappoint you! Highly recommended!

I highly recommend Janell Dickerson at Howard Hanna SB Real Estate. I'm in the process of buying a…read morehome right now, moving from California to Indiana and I don't know what I would do without having such a great partner on the ground in Indiana, taking care of everything for me. Janell is incredibly responsive and when she says she's going to do something, she does it without delay. Once I get there I will not hesitate to tell everyone I meet how awesome she has made the process.

Above and beyond. Out of state moving to Mishawaka from Phoenix Arizona. They all were…read moreprofessional and beyond willing to help this out of stater buy a house for his family!!

At first I was nervous to sign a lease with HomeWorks simply because the reviews were terrible--…read morebut we liked the house and took a leap of faith. Honestly, our experience has been very pleasant! The management team has been VERY helpful and timely when a work order was submitted. The house we moved into was vacant for 5 months, and soon after we moved in we noticed a mouse problem. We were naturally very nervous and hoped HomeWorks would resolve the issue as it was preexisting. My husband and I personally purchased about $70 worth of pest control, and after submitting receipts to management they credited our rent for the following month. They were very reasonable, understanding, and helpful throughout the whole process. The only frustration I had was that the house was grimy/dirty/filthy when we moved in. The company does a "commercial cleaning", however the floors were filthy, and there were COPIOUS amounts of dog hair throughout the house. When I mopped the basement the bucket had thick mud at the bottom, even after 4 times mopping. I had to clean for a week straight-- scrubbing banisters, sweeping, and mopping multiple times before we felt comfortable unpacking. As a whole, HomeWorks is a decent place to lease from. If you read an especially terrible review, keep in mind that 9/10 times it's bitter tenants airing out their dirty laundry, for reasons that were likely their own fault in the first place. HomeWorks management are NOT slumlords.

I had to find a place at the last minute because I wanted to be close to the hospital being that…read moreI'm a travel nurse. I could've paid more for something further but I chose these jerks before even moving to IN. Note: please check for rats roaches and other animals before moving in. management is horrible and don't even ask for maintenance because it doesn't exist. You'll basically be taking over ownership of the home while your there. Nasty carpets, bathroom falling apart 2 mos after I moved in not to mention none of the vents were cleaned before I moved in which I was told they would be. Most of the people in that office lie and pass you on to another person to lie to you again until you say F** it I'm out and had to pay to break your lease. My experience may different than yours but I guarantee that yours will be close if you rent from these idiots. Read the comments.

The lady who runs this business is rude and unhelpful. Run away, she is in it for the herself and…read morenot the renter.

This property management company doesn't care how a property looks. I don't know how the inside…read morelooks but the outside has a lot of vegetation

Choice Property Management is a PM that goes above and beyond their duty. CPM has been managing my…read more4 unit apartment for a few years now and back in December 2022, just before the holidays, a pipe burst in the kitchen of one of my units while the tenant was on vacation. As soon as Jackie was alerted about the situation, her team sprang into action, was able to shut off the water to the unit, took pictures and assessed the damage, notified the tenant and me, and even helped with the clean up. There was significant damage to the kitchen and bathroom which needed to be replaced which was no small task. Several months later, Jackie and her team were still working hard on my unit, working with the insurance adjuster and making sure that restoration company that the insurance company had recommended did the repairs accurately and on-time and holding them accountable when they didn't do something correctly. Jackie is dependable, reliable, tough, a no nonsense type of PM who knows her market and the industry. As an out of state investor, it's important that you can rely on your PM to take care of your properties as if it was their own, and Jackie and her team at CPM is that PM who I would highly recommend.

Zero follow through and even less communication. Could not more highly discourage any kind of…read moreprofessional or working relationship with Choice Property Management.

Cannot say enough good things about what Jan does well! We are so thankful she is our listing…read moreagent! She knows the market and is PLUGGED IN! Do it right - use Jan!

I am sure Jan can sell houses, but she is an awful, distracted driver. Pulled out in front of fast…read moretraffic flow unsafely. Then proceeded to weave. Pulled along side her and she was on her phone driving.

Poor customer service and unhelpful leasing agents. Avoid this place and look for a rental company…read morethat will assist you better.

I was interested in just VIEWING a potential rental property. I was told to fill out a "free"…read moreapplication to see the property, however the application is for the actual rental of the property. I understand the need for security however I don't feel the need to obtain rental information, such as a social security number, just to VIEW a property is a bit excessive. I was told, in messages from the company, that this is simply their policy. Sadly, I feel they addressed the request improperly. From their service response, I would never rent or buy property from Empire Management.