Zero follow through and even less communication. Could not more highly discourage any kind of…read moreprofessional or working relationship with Choice Property Management.

Respectful, responsive and terrific team to work with. Cares for both the property owners and the…read moretenants.

Laurie, Billie and the entire Simply Remarkable Team were phenomenal as a resource to me when I was…read morea first time home buyer a few years back. I was surrounded by agents whos opinions I could rely on to deliver results. I was totally alien to the process when we began and Billie was so incredibly patient in navigating a shifting market that was super competitive. I know Billie and Laurie both have listed homes of all price points in the past and continue to be leaders in the St Joe County, Indiana market.

Laurie LaDow is a warrior in the real estate market…read more Being my first foray into the world of home buying, I was relatively clueless on how the entire process works. I needed an experienced professional who could concisely explain the process of buying a home to me and guide me in the right direction every step of the way. I needed someone who, instead of trying to take advantage of my inexperience, would work for me with my own interests exclusively in mind. Laurie LaDow fits that bill perfectly! I'm confident that Laurie's #1 goal truly is the satisfaction of her clients. She will not try to sell you on the first house you see so that she can make a quick transaction and closing. With her great amount of experience in showing houses, she made many observations about some of the properties we looked at that we did not notice at first. Her observations often actually steered us AWAY from those particular homes in search of something more ideal. I cannot express enough how appreciative I am of a realtor who will give her honest opinion on a matter instead of put her own interests first. After we found our ideal home and began the complicated closing process, Laurie really came through and showed her value. She handled all of the fine details, such as arranging inspections per my request and communicating with the seller through the seller's agent regarding inspection results. The MOST impressive aspect of working with Laurie was certainly her tenacity to improve the deal for her customer. For example, there was one inspection result (leaky window seals) that I didn't feel confident in asking the seller to repair. However, with Laurie's insistence on the matter, I eventually decided to ask the seller to repair the defect and replace some window panes. At first, the seller initially refused to make any repairs at all, and said that I could back out of the closing altogether if this was unacceptable. But Laurie would not allow that to stand. With my approval and her insistence, Laurie managed to convince the seller to pay half of the costs to repair the windows. That saved me several hundreds of dollars! Laurie truly will go above and beyond the call of duty in order to ensure that her customers get the best deal possible, with no hidden surprises! Laurie LaDow is an experienced and extremely professional realtor who will not disappoint you! Highly recommended!

Poor customer service and unhelpful leasing agents. Avoid this place and look for a rental company…read morethat will assist you better.

I was interested in just VIEWING a potential rental property. I was told to fill out a "free"…read moreapplication to see the property, however the application is for the actual rental of the property. I understand the need for security however I don't feel the need to obtain rental information, such as a social security number, just to VIEW a property is a bit excessive. I was told, in messages from the company, that this is simply their policy. Sadly, I feel they addressed the request improperly. From their service response, I would never rent or buy property from Empire Management.

I had to find a place at the last minute because I wanted to be close to the hospital being that…read moreI'm a travel nurse. I could've paid more for something further but I chose these jerks before even moving to IN. Note: please check for rats roaches and other animals before moving in. management is horrible and don't even ask for maintenance because it doesn't exist. You'll basically be taking over ownership of the home while your there. Nasty carpets, bathroom falling apart 2 mos after I moved in not to mention none of the vents were cleaned before I moved in which I was told they would be. Most of the people in that office lie and pass you on to another person to lie to you again until you say F** it I'm out and had to pay to break your lease. My experience may different than yours but I guarantee that yours will be close if you rent from these idiots. Read the comments.

It's crazy how you only get 30 days to vacate a property when a landlord is selling it , they give…read moreyou such short notice 2 move out & if you can't find a new place in 30 days & go live with your family or hotel .. such a inconvenience , Do anyone know of any more good rentals in the area besides homeworks .

The absolute worst experience I've ever had buying anything was with MaryBeth HoopenGarnter. She…read morenever calls, only texts. talks to you like she knows everything and has ZERO customer service skills. For starters she lost my earnest money and told me I DID after the day I drove to the office I dropped it off at the day before she found it in the trash can at the front desk AFTER I called the bank and told them they gave me the wrong paperwork. Then she only wants to reach out when she has questions, not answer yours. She also told me that I was not to pay for the inspections after I paid for my home inspections. That part of my agreement was for them to pay that so we waited until after my close date for the sellers to pay for it. Now I'm being stuck with the bill and I'm just going ahead and eating the cost after her not wanting to really do much about it. The cherry on top was the lockbox with the combination she failed to remove and a third party came by without my consent and took it off and she had the nerve to blow me up about it. Even if she offered me a free house I'd rather pay a toddler with paper money versus ever dealing with her again, at least they'll be honest with me and talk to me with respect. 0 outta 10

Well, this was not a match made in heaven, for me any way…read more Our mother died, leaving her condo to us through a trust. A sibling was named executor in the will and so was the one to interview realtors and select one to list and sell the condo. Denise was selected to be our realtor. We signed a contract with Denise/Cressy and /Everett on May 24, 2022. Cressy and Everett, in my opinion, has had a great reputation in South Bend so I was happy with the choice. Things started going sideways the next day when Denise had the wrong asking price on the listing. After that, she had my email address wrong 5 times so I was missing out on critical information regarding the condo. A sibling kept forwarding the emails to me, and telling Denise she had wrong email addresses. I also mailed/texted Denise and told her she had wrong email addresses for me. She got one sibling's email address wrong as well. There was a number of different email addresses that were being used. Denise's reason each time was not having her glasses with her. Denise also had my phone number wrong 3 times (I thought it was 4 but I only find documentation of 3 times, so 3 times it is). It was the missing glasses reason again. Then I went to the title company a few days early to sign the closing paperwork. Denise emailed me the night before (the original date I was supposed to sign) that she would be showing up at the closing. I didn't check emails that night so I emailed her back that morning that I had already signed the paperwork. She called me and ripped me a new one, telling me that I should have told her I signed the paperwork early, that she had spent 30 minutes driving to the title company. I told her that was the title company's job, not mine. She mentioned that she knew a sibling and I were unhappy with her. I told her that was true and went through the list of issues (listed above). I told her I had never had so many problems with a title company and realtor before. Right before she hung up on me (who hangs up on a client, no matter how upset one is?), she told me I hadn't shown her "grace". I thought I had as I had put up with all the mistakes she had made. I decided to not rate Denise and to let it go, showing some "grace" towards Denise. But then she sent a thank you email to my siblings, and not to me. One third of her commission came from me! This rating would have been one star except for Lindsay. Denise went on vacation and Lindsay helped us out while Denise was gone. Our initial buyer backed out on his offer. Lindsay handled getting the condo back on the market quickly. In talking with Lindsay, she was professional, knowledgeable and personable. I'd like my 1/3 of Denise's fee back.

RUN. The owners have changed the company name several times to try to escape bad reviews and Tracey…read moreput this new company under his wife's name. I used to be a tenant under a property that TAC Management was handling and it was a terrible experience. I even had to sue them and the property owner and come all the way from North Carolina to get my deposit back, which the judge immediately granted (feel free to look it up, it's on public record). I believe they thought that because I moved out of state I wouldn't press the issue, which is just disgusting, but I fully expected it from them because that's just the people they are. I wouldn't wish the headache of having to deal with them on anyone else.

The company seems to be a brand new venture, run by a single person. They will spend weeks without…read morereturning calls and messages, only to blow you off when they finally do. If you are thinking of using this company to manage your property, do yourself a favor and go somewhere else. Your tenants will never get repairs done, you will go months on end without anyone having the ability to even contact them with issues, let alone actually getting tenants into your properties.

John @ Michian Property is terrible. Believe he is bankrupt and was fired as property manager of…read morehome we were renting for not delivering rent to them and then never returned our $1300 deposit when due. If I could rate him lower I would and am looking at filing charges against him immediately.

used to be a great place to live... now it is a dump they do not have on site staff. They dont mow…read morethey dont plow .. friends live there and when i visit i see how horrible it is.. tenants who have lived there for a long time are moving due to the treatment and condition of the place.

The company is known for taking over properties dramatically increasing the rent yet doing a…read moreterrible job of maintaining the properties. A blind man could do a better job at maintaining this property than legacy does. No one ever does any of the bushes or the weeds. No one comes and picks up the trash that's laying all over the place. They do not care about their properties. They sit in an office and phone it in and the women who work there don't have the willingness nor the fortitude to actually come out and take care of the properties they manage

Jen Schmitt is indeed an exceptional agent! I met Jen when I, myself, was a real estate agent. I…read morewas impressed with her level of knowledge and the amount of data she always had about the market. So it was a no-brainer for me to work with her after I retired from the business since I was determined to work with someone I thought was one of the best in the area. Jen Schmitt is ALWAYS available for questions and local insight. Her responsiveness was incredible--if she didn't pick up immediately, she always called back in short order. Seriously. I purchased an older home with a reticent seller for my daughter, which I would later resell to her once we had made the necessary renovations--so it wasn't a straightforward deal. However, Jen worked with me to ensure all parties were on the same page, so we were ready to close in a brief period. Jen gathered an incredible amount of information about the process and the status of inspections. The data delivery was straightforward: present the info and talk about pros/cons/strategy for moving forward. Jen treated the situation like she was my daughter (who would eventually be purchasing the property). She looked out for both my family and me. She always had our best interests in mind. Jen will work with you to make your desires a reality. She is very well versed in dealing with other real estate agents. Her relaxed, calm mindset kept my anxiety low and gave me the confidence that she would get the job done - and she did! Jen Schmitt's promptness, knowledge of the market, strategic mindset, kindness, and good energy made a potentially chaotic purchase process simple. I recommended her to both friends and family. When I am looking to buy (or sell) again, I will not hesitate to call Jen Schmitt.

I am so grateful that I worked with Jen while buying my house. She walked me through every step of…read morethe process with professional insight and thoughtfulness. Anyone who has bought a house before will tell you how complicated and cumbersome the process can be, but Jen really made everything simple and straightforward. It was so helpful to have someone breakdown the jargon and give me simple action steps at each phase of the purchase. She even went a step further and has been a great resource even after the purchase was complete. I can't say enough about how helpful she was and continues to be.