At first I was nervous to sign a lease with HomeWorks simply because the reviews were terrible-- but we liked the house and took a leap of faith. Honestly, our experience has been very pleasant! The management team has been VERY helpful and timely when a work order was submitted. The house we moved into was vacant for 5 months, and soon after we moved in we noticed a mouse problem. We were naturally very nervous and hoped HomeWorks would resolve the issue as it was preexisting. My husband and I personally purchased about $70 worth of pest control, and after submitting receipts to management they credited our rent for the following month. They were very reasonable, understanding, and helpful throughout the whole process. The only frustration I had was that the house was grimy/dirty/filthy when we moved in. The company does a "commercial cleaning", however the floors were filthy, and there were COPIOUS amounts of dog hair throughout the house. When I mopped the basement the bucket had thick mud at the bottom, even after 4 times mopping. I had to clean for a week straight-- scrubbing banisters, sweeping, and mopping multiple times before we felt comfortable unpacking. As a whole, HomeWorks is a decent place to lease from. If you read an especially terrible review, keep in mind that 9/10 times it's bitter tenants airing out their dirty laundry, for reasons that were likely their own fault in the first place. HomeWorks management are NOT slumlords. read more

I had to find a place at the last minute because I wanted to be close to the hospital being that I'm a travel nurse. I could've paid more for something further but I chose these jerks before even moving to IN. Note: please check for rats roaches and other animals before moving in. management is horrible and don't even ask for maintenance because it doesn't exist. You'll basically be taking over ownership of the home while your there. Nasty carpets, bathroom falling apart 2 mos after I moved in not to mention none of the vents were cleaned before I moved in which I was told they would be. Most of the people in that office lie and pass you on to another person to lie to you again until you say F** it I'm out and had to pay to break your lease. My experience may different than yours but I guarantee that yours will be close if you rent from these idiots. Read the comments. read more

It's crazy how you only get 30 days to vacate a property when a landlord is selling it , they give you such short notice 2 move out & if you can't find a new place in 30 days & go live with your family or hotel .. such a inconvenience , Do anyone know of any more good rentals in the area besides homeworks . read more

For at least two months now we have been attempting to view homes, apply for homes, and get in contact with agents. Today, we were supposed to have a scheduled showing after a great deal of back and forth emails and phone calls that took way more days than it should have; we will not be seeing this house though because there is a deposit pending - something that could have been avoided had our original attempt to contact been returned in a timely manner. We have emailed agents individually and used the 'contact us' option that sends a general form, only to not hear back for weeks at a time or not hear back at all. Some of the houses we actually have been able to see (which were self tours) have been filthy, odorous, and not true to what the online description shows. This entire process has been incredibly frustrating. I understand that it can be a stressful task in general, but simply trying to get in contact with someone should not be this difficult. My experience with Homeworks so far has shown that they are unprofessional, inefficient, disorganized, unresponsive, and have no care for their renters or potential renters. read more

Not really pet friendly, we have 2 hairless cats who we would have to "get rid of" in order to rent from them.... found out after paying for application process. read more

I recently moved to the Mishawaka South Bend area. My boyfriend and I found a home for rent that we really liked so I filled out his application to try and reserve our spot. When I went into the office I spoke with a lady and told her I was concerned about some of the neighborhood because I was not familiar with the area. Didn't want to live in a bad area. For an example, went to one of the homes they recommended to me, I went and ended up talked to a neighbor and there was a shoot out in that home. Clearly that is not a neighborhood where I would feel safe. They were no help. It's seriously a waist of credit checks. Many of the homes have several people waiting yet they still advertise to get even more money out of people. I was also looking for a particular property with certain amenities and no one could tell me about the properties they have listed!!!! Like they didn't even know anything about the 12 or 15 homes they are trying to rent?? Like isn't that their job??? I seriously don't know what these people do all day. They need to fire the entire team! read more

I cannot imagine a worse "management" company. Honestly, they are FAR worse than not having a company. They acted on my behalf without my consent. They acted in direct opposition to my written wishes. They absolute refused to communicate with me in any way and then seemed shocked when I demanded to know what was going on with my own property. The only thing they did consistently was take my money. If you have the option, Satan himself would be a better bet And they will make up stories to make themselves look good, while blaming their clients for the failings of the "managers." (See below) read more

RIPE OFF...4 sure. Negative numbers are in my mind. They should not even have a license to operate. I have property which was already listed with them...and was already rented when purchased. Being new to owning and renting I figured I would watch and learn. Well...months had gone by and rent was collected and I was ask7ng many questions. In July, I learned the renters had skipped out and no rent was collected I had received an email explaining this along with a statement for monies owed. My business partner and I took a trip out to South Bend, there were other properties which surfaced to buy. So while in South Bend, we drove by. I had never seen the property. I have a video of how I found it. It was trashed, every inside door punched through, food everywhere, clothes, trash you name it. And the grass was way above my knees. OH HH. did I mention I was charged for lawn cuttings. .Neighbors states it was at least 2 months since someone was there. Neighbors came out, you can learn a lot from them. All the people who lived inside......way more than the lease states. Their story and HOMEWORKS are completely different. Well my workers got busy and so did I. To date they continue to send me statements, charging for all the I had done...including cleaning out the house. This shows no one has been to the property since JULY. They have no idea what's been done. THEY JUST KEEP SENDING OUT EMAILS AND STATEMENTS FOR PAYMENT. WHAT A SCAM... Who owns this company.?? What a joke........get on board Or shut it down!!! Only 1 star ---can not post without a rating...YELP should consider an option for situations like this.. Stay away....spread the word.. Feel free to contact me via message if desired.... read more

Homeworks, Amber and the entire business NEVER AGAIN! We rented a home for 3 years from HomeWorks Property Management, 1920 Ridgedale Rd South Bend, IN 46614. We were never a problem we always paid rent on time, - After my spouse had died I was late 4 days, on rent, the contract gives a 3 day grace period. Rachel said they had already started eviction proceedings. They did get it stopped, which I was told from Rachel she wasn't sure if she could. She stated the homeowner lived out of the country and she would try to convince him to stop.They were going to put a widow and 3 kids on the street because after 3 years I was 4 days late?.... She did get it stopped. When we did move, my mom and I both requested a walk thru, were both told they didn't do them, even if a tenant requests, as we did!  So, Mom took 70 pictures to show that the house was in acceptable move out condition after 3 years renting! There was zero animal damage, again after 3 years, NOW they are claiming there was animal damage. Just a few months (Feb '17) earlier we had our yearly walk thru inspection! Brooke did the inspections with me and I passed with flying colors! Our move out date was May 17th, the day after my oldest daughters birthday! My Mom and my daughter dropped off keys May 17, 2017. I have screenshots of my Mom texting me from there office when she dropped off the keys and gave them my forwarding address. She had text and called me for conformation of my forwarding address, (incl: dates and times) which they claim never to have received. Also, they have cameras in the office so they have recorded records available! They claim to have never been able to contact me...* I have screenshots of texts Brooke and I exchanging messages all during that time, including me asking, Is there anything else she needed? ** My phone number never changed, I never received a call and my email never changed either. We had gotten receipts and other information via email from them for years. I contacted Brooke again and was told Amber had 45 days to return my security deposit and we were within that time period. When we moved our mail was a mess for weeks. I had contacted Brooke again, June 8th, during this time because my tax check was missing. When my mail showed up, Brooke text me a picture of the receipt for my mail they had in the office June 23rd (screenshot ). I was told, it was stacked on the porch of our old house and the check was with it. I went into the office, to get my check and my mail! I once again asked, while I was in the office, if there was anything else they needed. I was told no, if there was Amber would contact me. The next thing I received a forward email from Mom, HomeWorks charging me $2563.00, they turned it into collections! Under Indiana statues these charges are not legal for HomeWorks to charge me. We lived there for 3 years and it is normal wear and tear. They are also trying to charge me for animal damage that wasn't there. They also weren't our move-in management. Amber herself asked me to bring in our paperwork because they weren't receiving information from the other company. They do not have any of our move-in information, beyond financial. Under these Indiana statues which I have proof. Once again they had my forwarding address on May 17, 2017 and should have been refunded my deposit in full and has not been! Indiana Statues: Indiana Code 2017: IC 32-31-3-12 to IC 32-31-3-16 read more

Worst company ever. Horrible business and communication. Never answer their phones, "non refundable applications" after moving out you have to contact THEM to see if you owe any money for damages otherwise you'll never find out. Shithole of a business. read more

I just got off the phone with their collections agent. $900 lost vs the $4500+ they wanted. why? I abandoned the property after being robbed 3 times within a month. I have police reports for all 3 break-ins. they neglected to repair the basement window after the 2nd break-in and it was used for entry for the 3rd. homeworks is becoming a monopoly for renters in South Bend and Mishawaka area, but I still advise anyone to try their best to not rent from them, no matter how bad it's needed or how much the home is desired. I was just robbed a 4th time, in my eyes. $900 could've been used to replace what was stolen from me. also, make note that South Bend police are worthless. I knew it was my neighbor and it's obvious by the frequency of the robberies. if it's not a murder or car accident, they're not doing anything. read more

My parents were recommended homeworks through their insurance company after a tree from a neighboring property fell on their home. They came out quoted an estimate of 55,000 plus dollars. the insurance company approved, cut them a check and they began to do quoted repairs. They have done thee most terrible sub-par against code work and have not completed quoted work now one full year after the quoted finish date. Even worse my they have completely ignore my mother calls and give her the run around about her unfinished property work. This after her husband passed away in december of 2019. i add this because when my father was alive he made sure to give them hell about not finishing what they are contract obligated to finish. i recommend that this the best coarse of action against this company is not to use them as a nutless monkey could preform a better repair job. please if you have also been taken advantage of by homeworks i ask you call the BBB and report them and any other way you can one peoples eyes to the shoddy work they do so that others arent fooled by these con artist and phony contractor. i wanted to give negative star review but that isnt an option so 1 star for a S#*% company and employees. read more

Homeworks is a rip off. They are the definition of true slum Lords. Stay as far away from.them as you can. Brooke and Amber are both fake and phony. I moved the pretty much just took my deposit and added a bunch of bogus ass charges that should have been chalked up as 7 years of wear and tear. They charged me 740 to paint 200 to clean a moldy carpet that should have just been pulled up. Painting​ every year is the landlords responsibility..they did no maintainance on the property and when. They fixed stuff they just patched it up not really doing he work. RENTERS BEWARE and Property owners don't allow them to manage your property.. they are SLUMLoRDs read more

There are 2 parts of this company, the real estate side and the property management side. I was told the 2 are separate but both use HomeWorks in their signature. I own a home in South Bend and wanted to know if the real estate market had bounced back enough that it would be worth putting the house on the market or if I should rent it and if renting was the way to go, then I needed a property manager. I was looking for a professional opinion. Dusti Gardner is the broker who viewed my home. She literally blew me off after visiting the home. After I emailed her several tiems, she finally said "We should list at $..................". Well I had several questions that she never answered, like my #1 - What type of offers can I expect? I needed to know if it was reasonable to expect enough to pay of the mortgage. Dusti never answered my questions and I should note here, she communicates only by email, no phone calls despite my asking her to call. Once I told the agent from the management side, Christy Lewis, that Dusti wasn't responding and I was communicating with another broker, Dusti then emailed with excuses for not contacting me and saying "this is not how I do business". Now for the property management part: Christy Lewis was always very responsive. My only complaint about Christy is that she is also an emailer and never called even when asked to do so. I spoke with her on the phone two times when I called her. Anyway, after having several brokers evaluate my house/property, I decided to rent for a while and try to sell again at a later date. I asked to see copies of HomeWorks property management contract and a lease. What I concluded from the contracts is they are not concerned about maintaining the property. Just a couple examples: They weren't going to maintain the A/C, considered it a convenience item, and there was no place in the lease to specify whether or not smoking was allowed. There were many other things in the contracts that concerned me, but you should have the idea by now. I marked up the agreement with areas of concern and emailed it to Christy with some questions. I was informed there would be no negotiating and if I didn't like it, I should go elsewhere. I went elsewhere. Due to a previous similar statement, I was already in contact with another company. Also, I had found some really bad reviews from tenants and I was concerned how that would affect my ability to find a tenant through them. read more

Saw rentals online on trulia and zillow, inquired. very slow response and then asked me several questions that I feel were too invasive for someone who was just looking into a few places. noted they require a credit check PRIOR to a viewing. please do not do this, how am i gonig to pay for and share my personal information prior to a viewing? What if i do not want any of your places, (my concern was validated by several reviews of bugs and poor apartment upkeep etc ) basically it is a management corp bottom line is money, they will not care to upkeep property. go elsewhere and never do a check Before you are sure you want the place. read more

Not a place I would rent from again. They take forever to fix things. Went a week with no heat in the winter. Another time I went over a week with no hot water. There maintenance man violated my 14th amendment right. They tried to discriminate against the fact that I had children telling me they could not renew my lease due to them. (At the time they were 5 and 2 year old twins, my oldest having autism) I also have had to deal with mold to the point my family is having health problems due to it. We will be happy to get out of this house and away from this company!! And watch out my friend rented from them she had a house that had bedbugs, cockroaches and mold. They have a thing with saying its your responsibility to take care of the problems... So would I rent from them again, no. Would I recommend to a friend or family member, no. read more

Don't rent with Homework. They will fine you without notifying you. The city notified them in February, I never gotten a call or email from HomeWorks. They didn't charge me until November the month before my lease was up. They even tired not to fix my door due to me leaving in a month. The house smelled like piss when we first moved in read more

I have had nothing but problems from Homeworks. Twice a year sewage backs up into our basement. They come out blame us for the roots in the lines and try to charge us for something they neglected to fix. I would not recommend them to anyone. We have mold in our bathroom. We told them about it and they installed a fan. Gues what..... we still have mold. They do not care about their tenants. Its all about the money to them. read more

Probably the worst rental homes management company in south bend, and I have dealt with three in the area. Look for a different rental if you have to deal with these people. read more

Solid realty company to rent from, so far. There were some problems when I moved into my new space, and Homeworks was very responsive and professional in resolving my problems. Specifically, their cleaners had missed my house prior to move in, but apparently this was not a common occurrence because the manager of buildings showed up on a weekend and was very apologetic. The cleaners came the next day and fixed the error. read more

I rented a Home from these slum lords and it was a nightmare. The house was infested with mice, filthy. The roof was leaking and standing water in the basement every time it rained. The furnace worked on and off. I called several times and finally a guy named Adam? I think came over. He looked at everything, told me I needed a furnace guy, had no idea where the water was coming from and the mice were my responsibility. I was furious! I then asked what did you come out for then? He replied the office was curious how I was keeping the house and if I was leaving food out. WTF? Ii then asked are you going t fix anything? He replied, No not today, he would have to talk with his boss. I am in the process of hiring a attorney to get out of my lease. What a Nightmare! Stay away from these idiots. Oh and the only good reviews, 5 star, are employees. read more

Placed my home up for rent with HomeWorks. Even spoke to the company owner. Everything was go. Filled out all the paperwork and signed it. Then waited. They wouldn't sign their own agreement. After several phone calls they said they couldn't handle it because I wasn 't investing, putting me in a bind. read more

Worst management place on earth, and in hell. I've only lived their 2 months, and during that time my frig has gone out twice. They take their time about fixing anything, but hold their hand out demanding rent. I just went food shopping. Losing over $300 the first time and $200 the second time. I'm in the back yard grilling,all the meat I could save. Still no place to keep it. O M G.Run if you can. I only put 1 star because it will not let me post read more

Called and emailed several times to make an appointment to look at properties. Finally stopped in just before 5 to give them my hard earned money and personal information to look at a property. These people could care less! Extremely rude especially Jody, and did not at all seem interested in talking to a potentially great tenant. Don't give these people money, they most definitely do not deserve it. If this is how they act before I even look at a place that is most likely a shack in a bad neighborhood then I can only imagine how they would act when I was paying them to live in one of their rentals. read more

I am literally giving these people one star because I cannot give zero. Guarantee the rental I lived in off of Dale Avenue, I was the best tenant this company will ever have at this location. Not in a great area at all. Anyways, they scammed me on my deposit, leaving me a note with totally obscure, meaningless charges to pocket what they could from me. I had zero pets, never had an animal even come into the house once while living there, signed more than one paper stating I had no pets. They charged me $65 for "dog odor in the basement" (from previous tenants), $150 to clean the carpets, which they NEVER did before I moved in. The carpets wreaked of animal piss so bad, I had to treat them three separate times with vinegar. I even wrote all over my evaluation sheet for move in that the carpets were not cleaned, smelled like animal piss, stains & snags in carpet. I even wrote "how can you charge a pet deposit and monthly pet fee if you do nothing to replace items with said money?" And they still charged me. They charged me to replace light bulbs, batteries for smoke detectors, $150 to "clean", with no explanation as to what they cleaned... Because they didn't clean anything! They completely bothered me my entire yr lease, did a walk through in my home more than once, continually bothered me about doing showings in my house once it was put up for sale (halfway through my lease). Set up an appointment to do a showing that nobody showed up for, nor notified me. They also charged me for not giving a minimum 30 day notice to confirm that I was in fact, leaving at the end of my lease, and gave no leniency. I give two thumbs down, these guys are next to what I call slumlords. They will take every penny from you they can and not treat you like a decent tenant, regardless if you are. This is my experience and wanted you all to know. read more

We were/are home owner in Mishawaka. I took a job up in MN, because the market was on the downturn we decided to get a management company. My husband got Homeworks. THe 1 tenent we had left the place with about $2000 in maint/damages before we could rent again. The next tenent moved in with his senior father. A year later I saw the notes posted on their web site about what the possability of drugs and that more than the two were living ther with 2 pit pulls. I stated my concerns to Christy Lewis who reasurred me that they had chedk it out and it was unfounded, Well a year later they started paying there rent late then stoped paying. They had them evicted and now they say it will cost over $2000 to fix things up and we are also out two months rent. We have had another group inspect and they estimate it will cost $5000 to fix the place up in order to sell. When I emailed Christy Lewis with questions about why didn't the do inspetion they said they knew they were going to evict them so it was mute. We then got an email that they are terminating our contract with them for managing the property. I WANT TO WARN ANYONE WHO HAS PROPERTY AND NEEDS TO FIND SOMEONE TO MANAGE IT....DO NOT USE HOMEWORKS!!!!!!! PEOPLE BEWRE read more

So my frig went out several times. The first TIME they came out and fixed it and allowed me to put my food in the vacant unit next door. I Reside in a complex and I thought how cool. The next time 23 DAYS LATER the frig went out again, I was told that my issue what would be placed in the order received and that this was not an emergency, and that they would no longer allow me store my food in the vacant unit next door. WTF- I had just spent $300 dollars on food and it all went bad. Home Works refuses to re-inverse me, but wanted their rent on time. FUNNY I know. They would not fix my stairs until I called the City inspectors on them, and raised my rent 50.00 dollars more, after my lease expired. I was just trying to make it to warmer weather. I now have mice running across my floor day and night. when I called, I was told how you handle this is on you. Will send someone out to patchup holes from the outside. REALLY ITS SNOWING OUTSIDE. NO LONGER LAUGHING. TIME TO GET THE HELL OUT OT THEIR NOWWW read more