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    Reliant Mortgage

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    10 years ago

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    Standard Mortgage - A dress I bought

    Standard Mortgage

    (29 reviews)

    Central Business District

    Avoid this mortgage company if you can. Their policies around insurance claim checks are outdated,…read moreburdensome, and show a complete lack of regard for homeowners dealing with stressful situations. They require every insurance claim check to be physically mailed to their claims department in New Orleans if you don't live there for endorsement. They provide no assistance with shipping costs, and they even require you to include a pre-paid return label or check just so they can send the endorsed check back. The turnaround is quoted at 5-10 business days, which can easily delay urgent repairs. To make matters worse, they force homeowners to print and mail documents that could easily be handled by email or electronic signature. After a home disaster, this process adds unnecessary stress, delays, and potential interest charges as repairs are postponed. All of these issues could be resolved if the company were willing to work with insurers to approve funds electronically -- a standard practice among more reputable lenders. Instead, they choose policies that create additional financial strain for their customers. If you have the option to work with another lender, I strongly recommend doing so.

    Everything management, including HR was very unprofessional, you were micromanaged and the pay was…read moreextremely low. I had a experience where I applied for FMLA, which was approved the HR president told me that each time I took FMLA I still had to have a doctors note, mind you this is the president of HR that had no knowledge of how the FMLA rules and laws were applied which ignorance of the law is no excuse. When you were treated poorly going to HR was a waste of time because the management and HR worked hand and hand against you. Management would come in each day and decide if they thought what you had on was appropriate or not according to their liking not according to what was in the handbook and harass you about . Making the decision to leave this Company was the best decision that I ever made due to it was a very stressful, petty, in my opinion, unprofessional work environment

    Reliant Mortgage - mortgagelenders - Updated May 2026

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