They installed our heat pumps but never registered them for the warranty. Did not stand behind…read morethem at all.

absolute joke of a company. scheduled for a cleaning. no show. we called them. "our google calendar…read morestopped working and we lost all our appointments." okay questionable excuse but maybe. rescheduled and another no show. they could not "fit us in". that was number 2. rescheduled for today (12/27 at 9 am). no phone call. no communication at all. waited and called "we can't make it today". absolutely the worst company with zero sense of customer service, lousy communications skills and follow through. do not use this company if you value yihr own time.

The most important ingredient for me is good communication and this is a great example of that. I…read moresent this request for HVAC work this morning and a few hours later I heard from them.. THAT IS UNHEARD OF TODAY!! He even reached out to call my husbands phone number. I love that! He was so helpful that I asked him if he knew an electrician (because good look finding one today) and within 5 minutes I had a name and a phone number and I could use NCG for a reference. Want good service.. Call them!!

From the owner: Providing fast, reliable and reasonably priced heating servicesread more

Xl air was fantastic, had issues on the weekend with our gas furnace and Tim was at our home within…read moretwo hours of our call. Determining a new furnace was needed he ordered the new unit and was back out to install it as soon as he had it. Worked very hard and definitely knows his stuff. I like to give buisness to locals on the area as it supports our local economy. That being said I would Highly recommend tim and his company XL air. Fantastic work

We wish to express our gratitude to Tim at X L Air and your staff for a job well done. All aspects…read morefrom the engineering and installation to the duct work, furnace, hot water heater to the smallest detail to taking the time to cover the flooring and cleaning after the work was completed and carried out in a friendly and professional manner. It is reassuring to know that your company takes the time to make sure the customer gets what he / she pays for and in your case, more so. We will definitely recommend your company for any air conditioning and heating needs to all our friends and those who need your services. Thanks again!

Rebuilt heating system 3 years ago. Excellent work, efficient and reliable. None better,…read more highest recommendation.

Dan and his two crew members arrived right on time for my scheduled appointment and went right to…read morework on several plumbing issues I had at my home. They put in a new sillcock, hooked up by new fridge with a water supply, repaired several leaking valves and repaired a problem kitchen faucet and sprayer. They were efficient, polite and very reasonably priced. I highly recommend them for any plumbing work you may need.

I have used Nichols Plumbing over the years several times and all encounters were very positive. In…read moremy latest encounter, I had tackled replacing a faulty garbage disposal myself. All went well until I had to connect the discharge tube to the waste pipe. It was an inch off. I called Nichols and they made an appointment for me THE NEXT MORNING. When they came, the work was done very quickly and the amount they charged me was embarrassingly low.

After being stood up by two other plumbing companies in the area I finally had a good experience…read morewith Nichols. I called and they set me up an appointment that wasn't too far out. A few days before the appointment they called to confirm. The day of the appointment they had a cancellation and I received a phone call and they came earlier than the scheduled appointment which was great. They installed us a new hot water baseboard heater. Excellent communication and they did great work. My go to plumber from here on out.

Hired Tyler to do an install of a propane wall furnace. He came to review the site gave an estimate…read moreand we agreed on a price. A few days later he completed the install and did a satisfactory job. Upon completion Tyler asked if we have any issues in the next 12 months that we contact him exclusively stating that he was "married to it" until then. Approximately six months later the unit began making a strange noise so I attempted to contact him (texts, calls, messenger, email) ....nothing no response. I was forced to call in an outside contractor at my expense (all should have been covered under warranty) Skip forward to 12 months later I realized I had no copy of the receipt so once again I tried making contact and got ghosted. In a text I simply asked for a copy of the $7150 bill and again nothing, so I was unable to claim it on my taxes. Extremely unprofessional and I'll share my experience with anyone who asks Don't use this guy for anything!!!!

Everything went better than well! Tyler was professional and did the job…read more I needed a plumber and asap. Found him on Yelp, contacted him and next day service. So pleased with his meticulous work. Keeping area clean and dry. Recommend The HVAC Doctor. Priced right. Family man, with small kids.

Getting ready to do a big remodel, thought they would want to be helpful in getting materials…read more.... Saleswoman Holly said they have great service, then proceeded to be unhelpful, suggesting we get the wood stove before the hearthstone or the fire resistant backing. Didn't want to quote prices on natural stone we picked, refused to take us out to look at hearth stones, wouldn't look at plans or measurements, and when quoting the wood stove didn't include the piping for exhaust (we had the measurements on the counter). The other salesman never left his desk. Will look elsewhere for our renovation!

We were unable to get our gas fireplace turned on this fall and reached out to Granville Stone and…read moreHearth where we purchased our stove in 2018. Justin answered the call and asked us to take a picture of the inside units of the stove. We sent a picture to him. That was a little after 9am when we told him of our difficulties. By 10am he had called us back and walked us through the steps to get it working! What service.... Even with 7 years after our purchase. We highly recommend Granville Stone and Hearth! And we thank Justin for helping a couple of confused senior folks! Helen Gallagher