The most important ingredient for me is good communication and this is a great example of that. I…read moresent this request for HVAC work this morning and a few hours later I heard from them.. THAT IS UNHEARD OF TODAY!! He even reached out to call my husbands phone number. I love that! He was so helpful that I asked him if he knew an electrician (because good look finding one today) and within 5 minutes I had a name and a phone number and I could use NCG for a reference. Want good service.. Call them!!

They do excellent work. We had emergency work Memorial Day weekend. They fixed it all!read more

Great experience with Dave's World. Had a heat pump installed. The estimating process was very…read morequick, a visit completed at the house within just a few days from our initial call. Estimate and install information was very clear, well done. The actual install was completed within two weeks and we were the ones delaying the work! Installers included a heat pump installer and an electrician. Knowledgeable folks. We added the WiFi component and it was a new app to the installers and new to us. App was glitchy. They stayed to make sure everything worked as it should. Highly recommend Dave's World.

Did great work and got the machine back up and running in not time. Will hire again! Your review…read moreneeds at least 85 characters. Add a few more thoughts to post review.

Unreliable. Very convoluted communication. Doesn't respond to emails and texts after handing out…read morebusiness card. Makes commitments to work specific days, and despite several interem confirmation texts and emails from the customer, does not show up on the day scheduled, and does not give prior notice he doesnt plan to come that day. Mr. Spencer Hill's initial response on yelp was quick. My first impression was that he seemed cleancut and ready to do good work. He came over, handed me a card with email and phone number on it and said he was available Thursday and Friday. I said i would like to book him those days. He would give me an estimate. He sent an estimate. I said yes please. He took several days to get back to me, and then said he no longer could honor those days. He offere me monday. Although i had plan to leave the state, I again said yes please. I was only available to be there that week, and i changed my flight so i could meet him Monday. I sent some follow up messages. I sent a confirmation query the day before. He informed me the morning he was supposed to arrive to work that he couldn't come. Another problem is that he arbitrarilly wants to continue communication through the yelp platform, which is really just for finding businesses and sharing feedback. As a cultural norm, people communicate by phone, text and email for regular communication. It's weird to arbitrarilly move communication back to yelp after making phone/email/text contact. It's very odd to expect someone to use yelp like a texing platform on a continued basis. How would a customer even know to look there for ongoing messgaes? I hire a lot of workers and i have never encountered this before. It's especially odd after meeting in person and handing a customer a business card with a phone number and email on it. A business should take in to account what the customary mode of communication is, especially for the client base it serves. In particular, I feel strung along by this business at a very real cost.

I called Troy and asked him to give me a quote for a gas kitchen stove installation. He came at the…read moretime he had specified, looked at the job and said he'd get back to me with a quote. After several days, I called his office and asked his secretary if he had written up a quote. She said she had no idea, but would have him call me. That call never came. Needless to say, I will not be calling them again.

Troy went above and beyond to make sure I had heat before winter. Doing a natural gas conversion is…read morea process and having an antiquated furnace that barely worked they put a new furnace in quickly and efficiently. I had a delay in getting the gas meter installed so Troy came out himself with a couple of space heaters to keep my old house comfortable. Extremely impressed with his customer service and was reasonable with pricing.

Oh my gosh, where to begin. I called the evening I realized I had lost water in my son's home. I…read moregot a return call first thing the next morning and came over and got us running again. So nice

So, I've had to use Osborne's for three things this year. In each instance, they have shown up when…read morethey said they would, investigated the problem and advised me what I could do. They then did the job ( again, when they said they would show up! ) and charged me what they said the job would cost. This is five star service, no doubt.

I hired Chip McKay to work on the plumbing and heating in a house i am renovating. Chip has been…read morevery attentive, he finished the job early, he has a fast response time when i tried to reach him. The project has been challenging with many complication and Chip has remained positive and helpful throughout the project. I checked pricing with a few local plumbers and it McKay's pricing was competitive. I am very happy with the service i received and will use Chip for all of my future plumbing needs.

Do yourself a favor and find someone else. You'll be paying for people standing around on their…read morephones. Charged for things they don't even touch. I found someone else highly recommend anyone but this company.

Mr. Justin Fortier was quick to respond to my inquiries about this job. He called me even before I…read morehad finished filling out the Angi project information. He was here the same day to assess the situation. He was able to get the water up and running the same afternoon/evening. Thanx a million Justin!

Being a DIYer, I'm not one to call professionals until after I've exhausted every possibility to…read moreget the job done on my own. This holds true for my car as well as my house. So when the pressure tank for my well started to leak, I replaced it. I did my online research as to the right model to get as well as how to install it. Ordered a new tank through Amazon and went to Home Depot to get copper pipe, valves and fittings - as well as some advice on how to put it all together. After the job, the system seemed to be okay - for a while. But then the pump started to short-cycle whenever I ran any water in the house. As long as the water was on, the pump would cut in and out every few seconds, while the pressure varied wildly. I got back online with a vengeance - scouring handyman forums. I even talked to a plumber and a well drilling contractor. I applied what I learned, but the problem still persisted. Since it was a jet pump system, the consensus then became that I needed to replace the venturi and foot valve in the well. I didn't want to do this myself, so I went onto Angie's List to seek help. A response came from Fortier's Plumbing. Sometimes you just luck out, and this was certainly the case for me. Justin is one of the best professionals I've ever worked with. He's patient, unassuming and meticulous. While I had already started digging down to the well, he was assessing everything I'd already done and made a few adjustments. Performance improved, but the basic problem still remained. Justin then noticed a valve serving no obvious purpose had been installed between the pump output and the pressure tank. After conferring with some colleagues on the phone, he decided that we should remove it from the system and replace it with a section of pipe. This did the trick. Even when the valve was open, it apparently had created just enough back pressure to cause spikes in water pressure that would then cause the pump to cut in and out. That valve had been there all along but didn't affect operations until after I'd installed the new pressure tank. Talk about a red herring! I'm glad Justin questioned it. What an expensive disaster it would have been to dig out the venturi and foot valve just to discover that the problem still wasn't solved! This is why I feel lucky. It just so happened that I found a pro who didn't jump to the same conclusions that others (including myself) did. He saved me my sanity and a lot of money! I can't recommend Justin Fortier's Plumbing enough! Justin loves what he does, and it shows. It's also obvious that quality work at a fair price is important to him. Because of what he referred to as "a learning curve," he knocked an hour's labor charge off my final bill. In hindsight I think I should have declined to accept that courtesy. As Justin himself put it, "We both learned something today." And that new knowledge for me is worth a lot more than the discount.

Davey at ARC Electric is a LIFESAVER. I had some minor electrical work that needed to be done in a…read morevery short time frame. He was able to fit me in within a week, did all the work I needed quickly. Julie at the office was tremendously helpful with helping me pay. Highly recommend. Thanks, Davey & Julie!