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    Reliable Woodworking

    3.0 (2 reviews)
    Open Open 24 hours

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    Northeast Marble, Granite & Tile - Grout that had crumbled out over only 4 years

    Northeast Marble, Granite & Tile

    (3 reviews)

    We recently purchased our counters from here. Phil is great to work with and very kind, however the…read morewoman who works there is very rude. When we went to look at our slab, I didn't recognize some of the imperfections and she started telling me very rudely that this is the slab we chose and I am mistaken. My husband I worked with their installer to cut around the imperfections so that ended up being fine. When they installed the counters they left holes in our walls above the backsplash and never sealed the counters. After they stained from a strawberry sitting on them I called to ask about the sealer. They said oh we will come out and seal them... OK so if I hadn't called were they just not going to seal them? So the guy comes back out to seal them and does it wrong. I am left with a sticky bubbly residue on the counters. I call them again. They have someone else come out to reseal them. This time they are done correctly. I asked him about the strawberry stain and he said "oh that's a part of the counter, that's not a stain" ... the counters are a light grey/white. So now we have this stain and and holes in our wall. I would not recommend this place if you can help it. Their products are beautiful but their service is lacking.

    I hired this company because they were listed as a Schluter shower system installer. When Rich…read morequoted the job he said I would be better off without it and talked me into the traditional waterproofing and tile job. I was happy with the results and their work at first but grout quickly started to fall out and cracks developed in all the corners. Rich promised to make the repairs but never showed. After paying $7000 for the bathroom tile work, I had to lose work and make the repairs myself. Now, 4 years later, many other areas of grout have disintegrated and I now need to gut and redo my master bath AGAIN!! This will all have to be done AFTER everything dries and the mold abatement company leaves of course.

    Reliable Woodworking - cabinetry - Updated July 2026

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