We used Reliable Transportation for our wedding and highly recommend them! They were so helpful answering all of our questions, had very reasonable prices, and even helped us navigate challenges to make sure everything went smoothly! Would 110% use for any event transportation! read more

Thank you so much for your service. The bus was clean and comfortable, and Jenner was friendly, professional, and a pleasure to work with. We greatly appreciate the positive experience and look forward to working with you again. read more

We used Reliable Transportation for our annual conference. From booking to execution everyone was so easy to work with. We set up a loop for attendees to get away from the hotel and explore mission and pacific beach. All the drivers contacted me the day of the loop and made sure all clients got dropped off at the appropriate locations. We will be working with them again! read more

We've used Reliable's services for several weddings now, and working with them has always been seamless. Their communication leading up to the event is excellent: they provide confirmations and a tracking link for the day of, which is incredibly helpful. As a planner, being able to monitor the buses in real time and know their ETA is absolutely key. Thank you, Felix and Alex, for consistently going above and beyond! read more

We recently hired Reliable Transportation for our wedding guests to get from our hotel in San Diego to our Venue in La Jolla. The buses were very nice, clean and comfortable. In fact I received excellent feedback from our guests about how nice the buses were. The drivers were prompt, professional and courteous. The whole team went out of their way to ensure we taken care of and that our event was stress free. I highly recommend reliable transportation for your transportation needs! read more

We hired Reliable Transportation to provide buses for our wedding and wedding welcome party. We were super impressed with the entire team, and the drivers were friendly and helpful. I especially appreciated the communication from the team as buses were being loaded and unloaded, given the number of buses and people involved. Highly recommend for your next event! read more

Hired them for the first time for a group of corporate travelers, great attention and service.

We hired Reliable Transportation to provide buses for my son's wedding. We had 200 guests and needed transportation for our out-of-town guests from the hotel in San Diego, to the church in Encinitas, and back to San Diego for the wedding reception. They were professional from the initial contact to the day of the wedding. The cost was reasonable. Their communication exemplary. The team that arrived on the wedding day were great. Brandon went above and beyond. The first bus left and the second bus stayed behind for stragglers. Brandon went into the lobby of the hotel to see if anyone was inside. My in-laws, who do not speak English well, were standing there looking lost. Brandon asked them if they were guests of my son's wedding and directed them to the bus. He made sure they made it to the church on time! Thank you! You saved the day! read more

I highly recommend using Reliable Transportation! From the intro call to execution it was handled with the upmost professionalism and hospitality. I can't thank Felix and Marshall enough for their help. read more

Claude Bell was our driver for the day as we visited a few north county breweries for my bachelor party. Super clean 28 passenger bus and Claude provided an outstanding experience. Arrived ahead of schedule, took the most convenient routes and was on point for all pick-up and drop offs. I would recommend the services of Reliable. Clear communications regarding reservation and payment with Alex, immediate responses and overall a great value. Use them! read more

Reliable Transportation - Only the best driver and service ever, Thank you Claude! - Airport Shuttles Near Me

Thank you so much for handling the billing and arranging everything so quickly and for the personal attention. I must say that Aaron and I both were very impressed with how well run your company is. His service was great with the sedan. And the service on my end with the reserving and now the bill request were impeccable. Thank you! read more

I have worked with Reliable Transportation for over 2 years. Alex and Felix have always gone above and beyond for their clients. Most recently Felix spent his own personal time to ensure extra details on a Limo bus were just right. I was so impressed by their service, attention to detail and ability to support me that they have now gained a client for life. If anyone is looking for a reliable vendor this is the company you need for both personal + business. Thank you for your efforts and kudos to you! Looking forward to a continued partnership! read more

I dont usually use this kind of service, but I was pleased with my experience (my friend recommended them). The driver arrived on time and was polite/professional. Took us to our destination and even made a pit stop for a quick site seeing. Will use again! read more

RELIABLE?!? More like UNreliable.... I received a referral for this car service from the hotel in which I booked my clients. I called them to make a car reservation for a pickup from the office to the airport. I even provided the flight information. My client's flight was at 1:30 PM. I had asked for a 12 PM pickup from the office. On the day of the pickup, my client calls and tells me that Reliable Transporation put them down for a 1 PM pickup. I called Reliable Trasportation to see what had happened and I was met with a very defensive and unpleasant attitude of the representative. He basically told me: 1. He never suggested a 1 PM pickup, but that I had strongly wanted it, which was completely false. I think I would know what I want...I had asked for a 12 PM pickup to give ample time to get to the airport before the 1:30 PM flight. Why would I cut it so close? I even asked why they bothered to ask for flight information if they were just going to completely disregard the realistic nature of getting someone to the airport before their flight. 2. He said it was my fault because I had ample time to change the email reservation if it was incorrect. I just assumed that when I placed the car reservation over the phone, he would write down the right time. He was so rude and unhelpful. He did not even try to make up for the disservice they had. I will never use them again and am hoping this Yelp will save others from using them! -Jenn, MA read more

I would give them 10 stars if I could. PROS: - Easy online reservations - Clear descriptions and images of the vehicles and passenger capacity - Extremely courteous throughout the reservation process (sadly, isn't that getting to be a rare quality?) - Nearly immediate responses to reservation requests as well as reservation changes - Incredibly accommodating with changes - Extreme attention to details - they even called me to confirm small tweaks that appeared odd/inconsistent to ensure everything was correct - Clean vehicles that matched expectations from the website - Very polite, professional drivers - Good drivers that took the most convenient routes - Drivers arrived early and were willing to wait until scheduled departure time; their early arrival really relieved my stress about potential no shows - Lead driver confirmed the arrival of all 3 cars via text message. In other words, I wasn't fielding 3 texts from 3 different drivers at the same location, time. - No "hidden fees" for gas, etc - which I have experienced with other companies CONS: - None I was tasked with getting a group of 30+ people from point A to B for an event. As with any large group, there were constant changes in how many people were coming, how many cars were needed, who wanted to ride with whom, special requests, etc. You get the picture. As a result, I had to make a number of changes to my reservations over the 1.5 weeks prior to the event. Reliable Transportation took it all in stride - including an additional car request the day before the event. It was such a relief to work with such a professional team. I 100% recommend this company and will definitely use them in the future. read more

I was referred to Reliable by a friend (Oleg). Therefore, my experience was absolutely unbiased as i haven't read reviews or did a research. If that wasn't the case, I would've probably called someone with a five stars and few hundred reviews, as I usually do. And would've never experienced the great service those guys provide. Being used to deal with businesses who enjoy an established profiles in social media, I didn't realize how passionate those who are just building up their image can be. Excellent service, unbelievable attention to clients needs (I was meeting a guest in an airport and found out his flight was delayed when we were almost by the terminal), devilish punctuality (driver called me to say he will be by my house in 17 minutes. I did track him - it was exactly 17 minutes!!!) and an outstanding overall experience made me rethink my approach to using Yelp - I guess from now on I will explore those new/establishing profiles more often. Maybe we should all give more chances to the guys who are just starting to build up their yelp presence vs. being "a review number 473"? read more

I have used Reliable Transportation twice for company events for airport pick ups and drop offs. They are incredibly accommodating and deliver great customer service! I will continue to use them for any transportation needs I may have in San Diego. read more

I was referred to this car service by the Hyatt hotel in San Diego. I set up a pick up at 10:45am to go to the airport. I arrived in front of the hotel 10 minutes early, but the car service was nowhere to be found. I called the car service at 10:40am and they said they could not find my reservation. They then looked again and said that the car was on the way. I'm use to a car service showing up early. At 10:45am the car was late, so I got into a taxi. The bellman said that the company should be called "Unreliable Transportation". I got a call from the dispatcher at 10:47am telling me that the driver was at a light and would be there soon. I told him that the driver was late so I took a taxi. He argued with me that he was almost there and that I would have to pay the $80 fee. I refused and told him that I was going to call AMEX and dispute the charge. He then called back and said I would get a credit. This is by far the worst car service that I have ever used and I would wholeheartedly agree with the bellman at the Hyatt that their name should be changed to "Unreliable Transportation". BTW....a taxi was $17 with a tip....go figure. read more