I am deliriously happy with the end result I got on my '13 Chevy Malibu! I had a one man accident…read moreone morning on way home from 3rd shift- the pole decided to J- Walk!! Fortunately the speed limit in the RV park I live at is 5mph so not a horrible wreck but I love my beautiful car, but those cosmetic flaws had to be repaired. I keep adding more customizations and she looks more beautiful however, the grill not so much after that am. Bumper replaced, paint matched up spot on and aside from a few black smudge marks on the interior seats, I feel my car is back to showroom condition and THIS makes me content and proud! Good job Alvin and sidekick!! If you want something done right, show it in your pride for your ride & I'm quite sure these guys will see that in your actions & strive to get the job done to your specifications!

While in rural Alabama the rear hatch on my 2016 FORD ESCAPE would not lock. I had over 99 miles…read moreto go before home. I went to the FORD DEALERSHIP in Pell City who stated THEY DID NOT KNOW REASON AND COULD NOT FIX IT. A man recommended I go "down the road to JJ". I did. JJs fixed it in less than 5 minutes. He was not only efficient buy kind and stopped what he was doing to help me recognizing I was from out of town and needed to get home.

Randall and Randalyn really saved me today, as I was stuck on the side of the road with nothing to…read morework with. They drove way out of their way to get me back on the road, and I want them to know how very much I appreciate it. These are great, honest folks! Thanks so much! -Nick of O'Reilly Auto Parts

WARNING: DO NOT TAKE YOUR VEHICLE HERE They quote you one…read moreprice, trap you to pay another inflated price then simulatenously threaten to place a lien on your vehicle if you don't pay the inflated price in 3 days all while suddenly demand a different form of payment when they realize they can't piss on your leg and tell you it's raining....they sabotaged other components of my vehicle purposelfuly after I exposed and challenged them on their demonstrated shady practices. Despite knowing their $1100 quote was $300 higher than the competitor I just want to get it done so I'll agree to go ahead and have the work done to save myself some hassle and back and forth.....that +$1100 changed to +$1600 9 days later....almost every interaction, update on progress was initiated by me... unacceptable What happened...I was traveling to Birmingham and had been on the road for 2 hrs 11 min when I noticed the temperature gauge increasing...never went to hot, just went up to about 3/4 the way ...soI pulled over parked, towed it to a business for a diagnostic...didnt go with that location because I thought that that was too much work that was being recommended considering I drove over 2 hrs before noticing the gauge escalate a smidge. Fast forward, JONES OFF ROAD was recommended by another business owner that advised he service all of his work trucks there. Prior to that recommendation, I had a diagnostic at another local shop that quoted $831. I personally thought there was no way to drive 2 hours with a bad radiator, leaking water pump so I opted to go with Jones Off Road. HUGE MISTAKE: Everytime there was communication told me that once my truck arrived they'd be able to get it back next day... Fast forward 9 days later when I go to pick up my vehicle there was an exchange of words as I confronted the human, Nikki, about the fact that they had switched up pricing..... on top of that I called out that the itemized bill that she refused to give me prior to my arriving clearly showed that they had doubled up on the retail price for both the water pump and the radiator.... Of course she didn't like that and disputed that fact until I told her that I already had parts prices prior to allowing them to move forward.. based on their recommended parts and repairs by phone,Is hung up and called as I awaited a call back from her husband who would soon answer my questions about why he recommended what he did ... My truck, prior to being dropped off to them had a fresh paint job so of course I proceed to go out turn on the truck to let it run to make sure it does not overheat, also to make sure that there are no visible leaks, and do a full walk around to make sure there's no damage to the exterior paint job which was fresh,,,painted prior to issues.... Since the truck was on and I was inspecting things before getting back on the road I, of course make sure my lights are still bright make sure my signals and my brake light work which is something I do with every vehicle Everytime if I'm traveling out of town... low and behold, my turn signals nor brake lights work..... SABOTAGE ...I have a video that was taken before it came to the JONES OFF ROAD that shows the gauges,

Shop bought a transmission from them for my 2010 Camry put it in and it leaked. They provided…read moreanother and it leaked. Had to take it to another shop and they put another one in and no problem. Called Daffron to take the one they provided back to get my money back. Told me they would not refund my money and basically threated me telling me I did not want to come there.

Great experience , worked on my door to keep it from jamming while waiting on parts - great service…read moreand quality workmanship

I had an OUTSTANDING experience with Apex Vehicle Services and would recommend them without…read morehesitation! My skid plate had partially detached and was hanging from the vehicle. Although it was a relatively minor repair, everyone at Apex treated me with the same attention and professionalism I would have expected for a much larger job. Their customer is exceptionally clean and comfortable, with a beautiful waiting room, spotless restrooms, free Wi-Fi, snacks, and drinks. What impressed me most was how thoughtful the staff was toward my young child, who had to wait with me. One of the receptionists noticed that he was sitting there with little to do and handed him the television remote so he could choose something to watch. It was a small gesture, but a highly observant and considerate one! Once they brought my vehicle in, the repair took only about 20-30 minutes. Then, to my complete surprise, they told me there would be no charge. I would never expect a business to perform work for free, but their generosity made an already excellent experience even more memorable. Apex Vehicle Services demonstrated professionalism, kindness, honesty, and genuine concern for its customers. Finding an auto repair shop you feel you can trust is not always easy, but this is exactly the kind of local business I want to support. They have earned my future business and a very enthusiastic five-star recommendation.

Excellent work at a reasonable price. I have used them for…read moreseveral repairs to my 2004, GMC truck

they took very good care of me every time. it's only place I'll go to for excellent work. Benread more

This is a great place to take your care . The staff is professional and upfront. The quality of…read morework is top notch. They are prompt and priced right. I have had them perform a variety of services and repairs and always felt very confident that the work was done well.

My husband took our Jeep Rubicon (it does have a lift) for a front end alignment. He was reassured…read morethey could handle it. They could not and over $300 later came back actually worse. Vulcan cannot properly service vehicles. Ours is parked as it is not safe to drive.

Anthony told me to come over and he would do what he could for me. And boy did he ever do a good…read morejob. He had to drive to another city to get the part, had rusted bolt problems that cause trouble for him and still got my truck back to me the next day. Anthony called me several times with updates on what was happening and his price was very, very fair. I would give him your business if you every needed a dedicated, fine mechanic

I had a great experience with David at M2M Auto! He was knowledgeable and very helpful. I was in a…read moretime crunch and they got me in and out quickly. Highly recommend!

We had such a great experience here. The first time we went we met Sam and Papi he showed us some…read morecars and she worked her magic with finance, we left that day and didn't buy a car, Policy is we think about it... We got busy with work and didn't make it back for several weeks. 2nd time around didn't have as pleasant of an an experience, Sam was not there. Because we had met Sam and she made us so comfortable. We decided to wait and come back when she was there. Came back the following Monday Met with papi and he helped us pick a car. We did all the paper work and left it to get detailed etc. Came back to get the next day. The check engin light had came on.Sam went above and beyond to get our car fixed and ready for us. She is an Amazing Finance manager, she is an Amazing person and she treated us with respect and handled it all for us. We will recommend this place and request all our friends see Sam!!!!!!!!