Paul spoke to me over the phone about problems on my 03 SL55 AMG. Took it to him for repair on a…read morecouple of them. Work done well and pretty quick considering amount of work done. Car better now. More work to be done - will return. Recommend.

I owned a 2001 mercedes e class 4matic -prior to sale the car needed TLC and items repaired - I was…read morevery happy with the service and the repairs. The communication was excellent all completed as requested.

Highly recommend Irondale Collision Center if you're anywhere near the Birmingham vicinity. After…read morereceiving a quote for $3000+, I immediately stopped by Irondale Collision Center for a 2nd estimate. Drew was able to pop multiple parts of my bumper back in place and installed a new screw on the spot. Great people who do an even better job! It's so hard to find a true mom and pop shop who are honest and helpful, but here they are! Hopefully I won't have to visit them any time soon, but if I do this is where I'm going and you should too!

Absolutely my highest recommendation!!!! The owner, Robert Dempsey, and his crew do absolutely…read moreamazing work. He consistently receives rave online reviews. He will work with you, give you a more than fair price, and treat you right. We have used him for paint jobs on our vehicles on 3 separate occasions over the last 3 years, or so. You will be pleased with his craftsmanship.

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

I would definitely recommend this body shop .They were fast making my repairs and done a excellent…read morejob.

Where do I start? This happened about a month ago. I chose this place through Metlife only because…read moreit was close to home and I had never been in this sort of situation before. Obviously, I wrecked my truck- a 2016 Ram 1500. After about 3 weeks, I was finally able to pick it up. When I picked it up, one of their young employees left a can of dip spit in the cup holder- dip spit was everywhere (should have been my first indication). Truck was put back together shoddily...missing trim pieces, bed was crooked, bumpers were crooked. Front headlight was barely hanging on, multiple gaps and paint issues. Apparently, a small animal had made it's way under the hood while it sat in their lot- chewed up the battery cover- when I asked them about it, they tried to say it was like that when they got it. Terrible job all around! Replaced the rear axle as part of the repair. Someone forgot to put gear oil in the replacement and the axle burned up while i was driving on the interstate- after putting less than 30 miles on the truck. I called the owner that morning and he ended up laughing about it and said he would chalk it up to a bad axle). Insurance company was obviously angry and made them tow it to their shop and provide a rental car (which they didn't want to do). After waiting 3 days, they did end up fixing all of my issues including replacing the rear axle again- this time filling it with oil. Why did they not do a good job the first time around? After picking up the truck the 2nd time, I've since noticed that trim pieces were put on incorrectly, There's screws missing in various places as well as the usage of incorrect screws, and they apparently love to use seam sealer on everything! "Plastic trim broken? Just glue it on with a ton of seam sealer!" I'm disgusted with their quality of work and I hate that I have to return the truck to them for any future warranty issues, per Metlife. I prefer now to either fix any problems myself or pay someone else to fix them. To sum it up, the paint and body portion is OK (as long as they do it right the first time), but they are absolutely HORRIBLE at putting a vehicle back together correctly. I'm going to assume that it's due to young, unqualified and inexperienced employees. I DO NOT recommend them.

Shop bought a transmission from them for my 2010 Camry put it in and it leaked. They provided…read moreanother and it leaked. Had to take it to another shop and they put another one in and no problem. Called Daffron to take the one they provided back to get my money back. Told me they would not refund my money and basically threated me telling me I did not want to come there.

Great experience , worked on my door to keep it from jamming while waiting on parts - great service…read moreand quality workmanship

Great experience with Porsche Birmingham. Earnest was fantastic to work with -- very helpful,…read moreknowledgeable, and genuinely focused on helping me find exactly what I was looking for. He also worked with me to get the car at a price I was comfortable with, which I really appreciated. The service department has also been great so far and very easy to work with. Overall a great experience, and I'm looking forward to being a customer again in the future.

Looking for the perfect used Porsche caused me to look at other states. I found a few one in…read moreAlabama and one in Tennessee and started asking questions. The particular car that met my criteria was at Bingham Alabama Porsche dealership . When I called first and talk to a random sales person right off the bat I felt he was not going to work with me..I basically formed him with a series of questions. Then I did my research. Found that Ernest Garver had the best reviews. You must understand that buying a car out of state and not going out to look at it is a process. Trust was built with Ernest to inspect the CPO car for cosmetic items that the warranty would not cover. He was honest and fair ... we were able to get the BIG items fixed before making the deal. He express small items that just were not going to be fixed that the car was priced as is for those and it would be my responsibility to fix. If you have to buy a car and you're not able to hire or go there to inspect it I recommend asking for Ernest. Let him know that Thomas from Greensboro recommended him because he's honest and will go the extra mile!

My old car 152k miles!) decided to break down today (alternator, radiator, battery) on the way from…read moreTennessee to a graduation ceremony in Florida and the people at Liberty were SO incredibly helpful! Repaired super fast and back on the road ahead of expected time. All the love and praise for them for taking care of us in our moment of desperation.

I took my truck to them 6 times and it got worse with every trip. Now it leaks oil and has no oil…read morepressure. It is not driveable. They keep your vehicle for weeks at a time and charge you for the new issues they create. Steer clear of this shop.

Requested my wife's 2016 Buick enclave with a transmission issue to be looked at and diagnosed,…read moreover the phone before even seeing the car he stated it probably needed to be rebuilt and that he had done quite a few rebuilds of this type. I asked if he could look at it and give me a quote on what needed to be done. I waited a few days and called back in which he stated that he had the transmission rebuilt and was working on getting it back in, I was not happy. I received a quote of $5,080.00 for the work done. I had a quote from a different shop for a brand new transmission for $6000.00. I got the car back 3-4 days later and about 2-3 weeks later noticed there was a shudder in which he said on 2 occasions of bringing the car to him that he couldn't feel anything wrong with it, so wife continued to drive the car. The transmission lasted a little over a year and approximately 20,000 miles before it was shifting horribly and lost reverse all together. It was over the warranty period so I didn't even bothalling Kenny's back. We have had to let the car go back as we are still paying on the car and the loan we took out to have the transmission rebuilt, which with the quote I was given after the work was started I wouldve opted for the brand new one. This was and is the worst experience I've ever had with a repair shop.

Kenny is always my go to mechanic when automotive work is out of my skill set. I've had him rebuild…read moremy transmission in my truck, repaired my A/C among other things. Kenny always does a great job in a reasonable amount of time. Yes some mechanic work is expensive but he is always cheaper than the dealership.