Appliance Repair Team was amazingly proficient at diagnosing the problem with our dishwasher…read more Specifically, Val "Vladi" who did the work. We were given a two hour window of time for arrival and Vladi was 5 minutes early! He got to work immediately and quickly diagnosed the problem. And then, he made the repairs, the whole time explaining what he was doing and what we could do to avoid the issue in the future. Additionally, I found the price to be very reasonable. Vladi was extremely personable and I have to say this was the most fun I have ever had regarding any kind of service call. I would not hesitate to call Appliance Repair Team again for ANY appliance problem. I have total confidence they can do the job!

good honest work. done fast and very great attitude. fair price, great work. Iwill hire them again…read morefor sure

Vitalii was awesome! He fixed our heavy duty commercial grade speed queen's heating element and…read morecleaned out the machine. Good price and recommended we never get rid of this high quality machine for a Samsung or LG that are built to fail. Our dryer will last another decade or two I'm sure!

Washing machine repair. Easy to schedule, kind, on time, communicative and fixed the issue after…read moreordering a part. Adding to my stable of contractors. Very happy with the process and result.

Good communication, quick arrival and ability to come back and fix the problem later that day.read more

Excellent response, same day service, fixed problem in less than an hour. Qualified, courteous…read more Would hire again. Cost to check 80$ applied towards repair. A bit expensive over $300 but worth it considering speed and competency. Will use again.

Lane was amazing! What a good guy. Our fridge had been making noise for a while. He came out and…read moretold me that it was probably one of the fans, but he couldn't be absolutely sure. So, we opted to hold of on the repair. A month later the noise had become much louder, so we called Lane again who had told us that his estimate to fix the fridge would be good for 90 days. He replaced the fan and now no noise! The cost to fix the fridge wasn't bad at all. Lane is a pro!

We had an absolutely amazing experience with Superior Appliances, Lane was knowledgeable, efficient…read moreand kind. We had a part break on our Speed Queen dryer after being recently fixed by a different company who we learned had charged us for a factory part but used a discount part which then broke. Lane walked me through what he was doing, why, and what to be aware of for the future. The work was fast and high quality and we'll definitely be calling again for any needs in the future.

I had a fantastic experience with this group…read more Firstly, they were very, very thorough when they came over to take a look at my furnace to setup my heat pump and AC. They went through every single vent in the house, inspected every single nook and cranny to determine what would be needed, including the furnace itself. Secondly, they were very patient in revising their estimates several times after every unnecessary question that I asked them with requests for revisions. Thirdly, they came over exactly at the time specified, got to work right away, were very friendly, and didn't ask for anything. They spent a full day, working tirelessly, got the job done, tested it thoroughly, and left only after completing all checks. Their price was very competitive too. All in all a fantastic experience. Highly recommend this crew.

So quick to respond, good communication, and professional…read more My fridge stopped working one evening and Andrew was able to come out immediately the next day to look at it. It is $65 for them to come out and assess the issue, which is waived if you decide to go through with the repair. They are transparent with the quote and will wait for you to approve before work is done. He replaced a few compressor parts and had my fridge working and ready in a jiffy! Cost around $600 for parts and labor. All around great experience.

My Samsung washer went down. After several repeated and frustrating calls to Samsung, as well as…read morewasting days with their unresponsive contractors, I eventually reached out to ARS. ARS was " Johnny on the spot". Customer service was great, they scheduled a tech right away. When the tech (Arsen) arrived I knew this guy knew his stuff. He answered all my questions, and was able to trouble shoot the problem with precise skill. After the part arrived, Arsen was back immediately to install the part and get the washer back up and running as promised, without any BS. What a true professional. IF you have any appliance issues, ARS is the way to go.

This company is the worst! I would highly recommend using anyone else! They tell you there's a $75…read morediagnostic service fee which is fine and seems standard and it is applied to any work you have them do, what I was not told until they showed up is that they have a flat fee for any fixes that starts at $270. So basically I was already on the hook for the diagnostic and I could either have that deducted from the $270 or pay them the diagnostic and go hire someone else again to diagnose and fix the issue. In my case there was some excess lint in the machine that fit on a paper towel.. it took less than 10 minutes. So I spent $270 to have some lint removed which felt like a rip off but I thought oh well at least it's fixed. Then they said only cash or check, I wanted to use a card so annoying but whatever, I wrote them a check and about a month later they said it didn't go through, I reached out to my bank, no reason it wouldn't go through, but now I have a bill and an extra $35 returned check fee. On top of all this they called me excessively asking for me to post a review, I would assume most reviews are due to that not because people are blown away by the service and feel compelled to share but more so because they don't leave you alone about it.

Edit: The business owner reached out to me and offered to correct the situation reported below…read more They said they will take the feedback below and implement changes as to informing the customers upfront about the credit card information requirement before taking address details. The technician showed up on time and fixed the issue. He also helped to check the fridge which was making noise while running as a complimentary service. Good to see that customers feedback is given importance and they make an effort to correct things. Happy in the end with the service. They have a policy that they require credit card information and they don't mention about it until you part with your address and phone number. And this credit card information is needed even before they schedule your appointment.

Highly recommend Hotwire! They were quick, thorough, and fair in pricing. They recommended a…read moresolution to my furnace and waited to fix until I was ready. Alex was a great technician! I will be using them again.

Updating on 9/17:…read more Mike reached out directly to resolve our issue with our fridge after this review posted. His communication was prompt and responsive, he worked to find a solution and then offered to guarantee his work for a year. While I was frustrated with the initial experience, I appreciate a company that will stand by their service and I feel that's what he's done here. I'm updating our review to reflect the effort given; Thank you, Mike. Original review: A nightmare! I decided to go with this company based off of reviews, and now I'm questioning how they got so many positive ones. We had their technician out (Iosif) for the initial diagnostics, trusted his opinion on what the issue was and decided to move forward with the repair. Made an appointment with him for the repair, which he no called/no showed for. I called their main line after the appointment time had passed, to be told that we were not even on the schedule. The technician reached out to say that the "part was delayed"... but apparently notifying us before the appointment was too much work. Said he would be out the next day. He came out, "fixed" the fridge (NOT fixed, no change to the fridge AT ALL) and scratched our wood floors! I asked why he didn't protect the floors when pulling the fridge out and he stated that he "has never needed to before" and tried to claim that the *very new* scratches must have been old. We literally incurred damage having this company into our home. I reached out regarding the floor and the fact that our fridge shows no change after spending hundreds with them... They have not responded to email regarding the floor and have completely blown us off regarding the fridge repair. A complete waste of money that actually left us with more to fix! Do not use this company!

Alex The technician was performing a deep inspection, promptly identifying the issue and give us a…read moregood set of recommendations for regular maintenance of the dryer. He showed up on time and communication was excellent. Strongly recommended

A quick diagnostic on our fridge, the Damper was on the fritz. They saved the day. 400 bucks vs…read more1200 for new fridge, works like a champ!

I contacted Fix UFA on a Saturday and had connection with someone within an hour of requesting a…read morequote via Yelp. We had an appointment scheduled and they were also going to include the diagnosis fee toward any repair we needed which I appreciate. The repairman was kind and respectful of my home. He quickly diagnosed my refrigerator and had the part ordered and on the way before he left my house to come back and do the repair on Monday. He came back Monday at the agreed upon appointment time and repaired my fridge within 90 minutes. Fantastic service. Competent workers. A+ Fix UFA!

As always, appliances break on a weekend. We had a leaking dishwasher with water seeping under the…read morewooden floor. It was 5pm on Saturday when I started calling around to see if anyone could come on Sunday morning. Dimitry picked up immediately, cancelled his Sunday plans and showed up at 9am due to the emergency nature of the issue. Wow! Dimitry is kind, professional and thorough. Once he got the dishwasher out, we saw a rat's nest and chew marks on the power cord and water hose. Due to the fact that the floor was soaked and would need remediation, he was able to move the unit to our porch. He then took the time to diagnose another refrigerator with a plugged drain line and was able to get that cleared out. Will definitely be calling him again with any appliance repair needs, but hopefully not on the weekend next time.

Tech arrived amazingly fast, extremely organized, incredibly pleasant and went the extra mile to…read moremake the repair perfect. I'm a very tough critic and I cannot give anything other than a 5 star review here!