I've no idea how you can sell someone a gold seal, which is supposed to offer 24/7 service and free…read moreparts and then refuse to provide service for 11 days in the heating season when our heat was out. Atrocious! After many years of good service, I've had a terrible experience with Isaac that caused me to move my business elsewhere. The quick summary is while under their highest level of service coverage (Gold Seal), I went 11 days without a response or a service call with no heat and rude customer service. I've had a Gold Seal, their highest level of service agreement, which gaurantees 24/7 response and prioritized service calls, for over a decade. We lost heat and I called immediately asking for service. I was told I had to make an appointment with them for a service call and that the next available one was weeks away. I was also told that my Gold Seal meant that someone would be calling me very soon to make a visit and that the appointment was only a formality. I was lead to believe the same day response was still available, just a new process that required this appointment to made in their systems just in case. No one called or showed up that first day. I called back after 24 hours and got a rude person on the line who told me it was not surprising I had not heard from anyone and that I should be grateful that I had an appointment scheduled as early as I did since they were booking out months for non Gold Seal customers. This call was on a Saturday. No one called or showed up that weekend. I called again that Monday, speaking to a much more polite person, who reiterated what the rude one said: no immediate service call was forthcoming despite the Gold Seal and the lack of heat. Eleven days after the heat went out I had a service call. The service person was great, they fixed the furnace and offered the same quality in person service I regularly experienced in the past. The thing that blew my top: the person who fixed the furnace told me they were on call a few days earlier and went home early because there were no urgent service calls in the queue. I had been without heat for 9 days at that point. What I learned: Isaac has been purchased and is no longer locally owned. While the people that show up to your door and fixing your furnace are the same, they have centralized call centers. The difference in service quality is night and day worse. I would not recommend Isaac to anyone at this time, which is a shame. They used to be a good company.

Very dishonest. They only charge you $109 for a service call, but then overcharge you near 11 times…read morewhat the price is actually worth retail. They could've got the lart much cheaper. But tried to scam me and gave me a price just for a furnace part of $1060. This furnace part was only $98. I called another furnace company and got it fixed immediately at 1/5 the price $200. Fair is fair. I wonder how many more elderly people and elderly widows have been cheated.

Matt and his crew did a fantastic job on my deck and privacy fence. Even when there were roadblocks…read moreand hurdles, they overcame everything and got the job done. Howland Home Services gets my highest recommendation on a job well done!

I am very happy with the bathroom remodeled by Howland Home Services. The professionalism and…read moreattention to detail were great. Matt will be the person I call when we take on the next project in my home. I recommend him without reservation.

I was incredibly impressed with their speedy response, kind professionalism, and quick fix of my…read moreelectrical problem. Would recommend highly.

I called on Tuesday and they came out Thursday (which is a pretty speedy response time.) A young…read moreman named Brandon showed up on time and got right to work troubleshooting my outlets, found the problem and fixed it in a jiffy. The price was very fair and reasonable, I will definitely be calling these guys up for any future electrical needs. Thank you Brandon!

I gave one star only because there is no way to leave 0 star. They deserve a 0 star, earned it!…read moreThey offered free estimate for water leakage. But the plumber came, no test done, no service. Just based on his experience, it must be water on the floor. He didn't listen, I told him there wasn't any water. And I hired plumber from another company before him, they ran all the tests and couldn't find anything wrong with my shower. THIS IS A TOTAL WASTE OF MY TIME AND USELESS. The plumber is so arrogant, because he did this job for years and it must be the way he think it is. NO PROOF. REFUSED TO DO ANY TEST.

Nichols is the best. I called yesterday for an electrical inspection and they came out less than 24…read morehours later. I have used them for 3 years now and I have never had an issue with them. They are on time, friendly, courteous and they know what they are doing. The value of their workmanship is amazing. The technician goes through everything with you and explains everything.

needed an electrician for a new residential service and Will Oyer from twin tiers electric came…read moreover, quoted me a price and showed up when promised. very reliable, even though it was holiday time. I will definitely hire him again.

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Joe is an awesome electrician, and a super nice guy. He installed my EV charger in 30° weather with…read morehail pelting him the entire time. I appreciate that he was able to work around a weird shipment delay I had, and got me rescheduled very quickly. I also appreciate that every step along the way he kept me aware of the price, and recommended ways to reduce the complexity to lower the cost while still keeping my future plan of extending this line to a garage possible. I definitely recommend choosing Lighthouse. Thank you!

Very professional, knowledgeable in his field and a lifesaver as Joe agreed to our project with…read morebarely any notice and completed the project. Joe even went above and beyond with some extra help assisting me complete my solution. Can't ask for anything more. Thank so very much! I would definitely request his assistance again and recommend him to my friends and family....See ya soon, Joe!

very courteous, friendly and knowledgeable. I had them do a…read moredays worth of work. my pool, pool house and electrical outlets. when you are in need call the best! thank you for all you've done. I just referred you on next door app.

Chris has done MANY electrical projects for me over the years and always goes above and beyond what…read moreis asked of him! His workmanship is always top notch!

RJC Electric is incredible!! They took on my project when I didnt think anyone would. I had gotten…read morequotes from a few different companies and they were by far the most knowledgeable!! They worked hard to complete my project and went above and beyond to make sure it was perfect! I couldn't be happier! I would definitely recommend them if you want a truly professional job done!

Did a great job. Installed buried electrical from pole with meter, and main panel in house. Was…read moreextremely knowledgable, were great with communication and friendly.

We had or Whole house Generac system installed by these folks, service was wonderful, the crew was…read morevery efficient. Only wisdom I can pass on is that you will be without power longer than the hour the sales person said. Which is okay, but setting good expectations is always win.

Yesterday, Dennis Atkinson, an outstanding Home Power Systems employee came all the way from…read moreBuffalo to quickly and professionally address the first, minor service issue we experienced with thisgenerator in over six years (since HPS installed it). Dennis Atkinson and HPS are both HIGHLY RECOMMENDED. Thank you.

This place is a scam or close to it. They are very disorganized, and do not communicate effectively…read moreabout what they are going to do or when they are going to do it. They don't adhere to contracts and are perfectly comfortable breaking the law and attempting to do unpermitted electrical work. If at any point you decide you no longer wish to have them go through with work, they will berate you and refused to refund any of the attempt of money (also they insist on upfront payment in full), claiming expenses while refusing to itemize or give any indication of what those expenses are. Highly HIGHLY recommend that everyone avoid these people at all cost.

I am very impressed with the quality of work that Jim put in. Jim is very professional and has…read moretrue patience. He takes time to explain the problem and makes it a point to finish with excellent results. His prices are very reasonable and I will continue to use him to all my needs. Requested Service. Electrical outlets and updating. Lidia.