I wasn't very happy with Chem-Dry service, I did not expect that a stain in the hallway would be…read moregone completely, but I expected successful result in the small bedroom, and it's smaller, but still there, kind of disappointed!

I called Chem Dry on Monday to clean the carpet in my living room and guest room for pet…read morestains/odors. They were able to get me an appointment today, which is Thursday. They called to let me know they were on their way and arrived on time. They explained the process in detail and I didn't really have any questions or concerns. In and out in about an hour. Courteous, friendly, and most importantly, they did an excellent job. They were able to get some very tough stains out of my carpet. Price is fair and very much worth it. Will do business with them again.

Very professional & friendly. Very careful not to make a mess or disrupt things going on in the…read morehome. I was able to notice a difference in air quality immediately.

They do a decent job on irrigation. I've been using them for 5 years now. The guys that come out…read moreknow irrigation systems and can diagnose and fix anything quickly.

They were asked to "trim the trees" and remove deadwood from the river birches. Unfortunately, we…read morewere left with just the top of the trees! 25 years of growth ruined! I can not begin to express our disappointment in quality work, lack of communication, and ruining the shape of the 25 year old trees. They will never look the same again. (Credentials: My partner is a state certified aborist visiting from MA. Her opinion below) Birches are meant to be fully shaped! They didn't ask what the homeowner wanted and, when asked, disregarded the concern halfway through cutting all the way up the side of the trees. We had hired an expert and were left with poorly shaped trees and ruts in the yard from the bucket truck. Sadly, they will not take responsibility for either or offer to fix these oversights. They did not consult the homeowner or walk the property with her or ask what her priorities are. No regard for customers' desires. The foreman stated, "This is how the owner wants the trees to look." (The foreman shared that he worked for the state highway department. I have seen they often trim trees back to the trunk ) My partner, a professional state certified arborist, call for no more than 30% trimming and shared, "They were just lazy, and didn't want to climb to remove the proper braches. They should have consulted the customer." Is this the work you want from an expert? Now the trees will never be the same, The lower growth will NEVER COME BACK. Update: The customer, my mother, is so incredibly unhappy with the work and doesn't want to revisit how upset she is. Nothing can be done to fix the atrocities done to the trees, and she doesn't want to break down over the phone. I am speaking on what she can't bear to share: how ruined the trees were after signing a contract. You should be ashamed for taking advantage of the elderly with a contract missing industry standard language of "remove branches 2 in diameter" or "remove branches 10 ft and below."

After using the local steam cleaning services, we decided to try something different. Lafayette…read moreCarpet Cleaning was a very pleasant find. The young men that owned and ran the company were very knowledgeable about carpets and the process and articulated it well. They were very careful as they worked. There was no mess and they were very respectful of our furniture and belongings. The results were excellent. Carpets are cleaner than they ever have been. They even brought back some of the texture of the nap. We only had them do half of our house just to see how they would do. We are now ready to give them a call to come and do the rest of the house. Great job, guys!

The previous owners of our new home had pets that had left their mark on the carpets...literally…read more Moving in we wanted it to be a fresh start so we reached out to Lafayette Carpet Cleaners. Scott Schneider came out and spent time walking though the house with me discussing their process and pointing out spots his expert eye caught that I had not noticed before. The day of the cleaning the two men that came out (sorry I've forgotten their names) were clean cut and professional. We did another walkthrough of the house before they started the work. I was not able to stay while they were working and left them to close up when they were done; which they did. When I returned that evening the carpets looked beautiful and all the pet spots were gone. I definitely recommend LCC for you floor care needs.

Great team over at Magna-Dry! I had a large area rug that needed washing and drying. They were able…read moreto pick it up within 24 hours and it was clean and dry within a week. Delivered right back to the house and out in place by their team. Overall pricing was great. It was far less than replacement cost would have been for a rug of equal size and quality. Will happily be doing business again with them in the future.

I used Magna-Dry for the first time recently to clean a rug. They offer pickup and drop off…read moreservices which is nice. I had a concern after my rug was cleaned, communicated that to Magna-Dry and, let me tell you, this company knows and practices customer service! They basically bent over backwards to make sure I was happy with my service. I find that rare these days so was pleased with their service. Every person I interacted with at Magna-Dry has been professional and polite. I would use them again.

They have done such a great job at my home. Fast efficient and friendly. The end result was…read moreperfect. Thank you

PuroClean responded in a very timely fashion to a tree falling on our roof and fence. They arrived…read morewhen they said they would. The crew worked quickly to remove the tree from our roof and fence. They patched holes in the roof with plastic and checked the attic. They raked the yard! We highly recommend this service for your needs.

Mike is always helpful and customer-focused. The price is fair, and he tells you what you don't…read moreneed. Pro-vac is our go-to company for vent cleaning.

We had both our business and residence done. Mike was one of the most honest guys you will meet!…read moreFrom start to finish everything was explained to us even if there were issues. The pricing was more than fair. Will definitely recommend to anyone!!

About a year ago we had a basement sump backup for which we called ServiceMaster Advantage of…read moreLafayette. The minor disaster required the carpet of the built-in basement be replaced. Separate crews were assigned to take out the damaged materials. ServiceMaster sent Eddie Diaz to scope the work and explain what would be done. The crew he sent about a week later, to pull out the damaged carpet, asked for entry and spent a good amount of time on the work. But it seems to be much more than assigned work that occupied their time. When they were done they departed quickly and without checking in to show me what they had done. Within a few weeks of their work, I noticed assorted items of thousands of dollars of value--ammunition, vinyl record albums from the 1960s-70s, military uniform items and insignia, CDs, electronics, and other personal property--missing from my office and the nearby closet, neither of which had any damage. I had happened to inventory many items a few weeks before their work and knew well what I had from inventory and electronic receipts, that the items were definitely gone, and that no other people had any access to the areas whence the items disappeared. I compiled a list of what I realized was missing and filed a statement with the Tippecanoe County Sheriff's office a few weeks later, after checking carefully what was missing. The detective investigated the slickie boys whose names they got from ServiceMaster, but the identified boys claimed they were never at my house, and I had no solid proof they were. In the intervening months a few other items are also missing, having not been noticed among the many items in the office area until recently needed. With highly restricted access to the area, those had to disappear the same time as the other property--no other explanation makes sense. Some lessons: Even if very busy on other activities, observe the laborers closely, frequently, randomly, and fully trust none requiring entry to your premises--especially not any low-skill, part-timers who might be unable to gain more reliable employment. So they cannot lie that they never worked at your location, photograph their government issued facial ID and their vehicle--including the license plate--before allowing them entry. Unless it is untrustworthy, any competent business will be certain to have the supervisor come by that day, when the work is done, to ensure it has been performed suitably and honestly. Other contractors do so. For the money paid, the customer has every right to expect the supervisor sending the laborers to be professional and "close the loop." We have installed a security system in the meantime. The multiple cameras would have captured the boys carrying out their stolen property. I will not call upon this business again.

As part of a pole barn restoration, I needed someone to extract my possessions from the rubble and…read moreget them stored properly. I was impressed by the professionalism and attention to detail shown by Servicemaster Advantage. They met their commitments on time, got everything done that I asked for, and worked around a number of external constraints. I was even more impressed because this was a task somewhat outside their norm, but you would have never known so by how well they completed it.