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    Reliable Appliance

    1.0 (1 review)
    Closed 6:00 am - 7:00 pm

    Services - Reliable Appliance

    Cooktop repair

    Range repair

    Appliance repair

    1 More Service

    Stove repair

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    3 years ago

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    Stark Appliance Repair

    Stark Appliance Repair

    (18 reviews)

    called stark (mike) about an ice maker on my fridge that was not working. i mentioned that there…read morewas ice in the tray but it didnt flip. Mike felt with confidence that the ice maker was broken and needed to be replaced. he quoted me $375.00 for the part and labor to swap. i agreed. this was all over the phone. a survey/diagnostic test was not performed. roughly a week later he swapped the ice maker and told my wife to give it about an hour or so and to update him whether its working or not. (my wife made the mistake of paying him the balance of the money owed before confirming the ice maker worked. shame on her). the ice maker was still not working. he decided to order another ice maker which he did and swapped it out a few days later. He left and said to let him know if it works after an hour or 2. the ice maker still did not work. this was on a saturday. he said he would try to swing by on monday to see whats going on. he didnt come by monday. i sent a follow up text on wednesday. no response. i followed up again on friday and without ever coming back to perform any sort of diagnostic tests, he says i need a water inlet valve and that was going to cost me $250.00. I pushed back on the extra charges and questioned why he didnt tell me from the beginning that i might need other parts to fix it and that i would be charged for it. He ignored that question. He kept insisting that the valve was the next step and if that didnt work a control board was next. I said i needed to have a convo with him before moving forward with anything. That was on a friday roughly 3 weeks later after our initial convo. Never heard from him after that. That weekend i spent a couple hours on youtube and learned that one common reason for icemakers to fail was due to cut wires at the bottom of the fridge where the door hinge meets the fridge (shout out to bearded appliance repair). Bought $30 worth of materials from home depot and i was able to repair the wires myself and the ice maker was fixed. Mike took $375.00 of my $$$ for an icemaker i didnt need (he swears mine was cracked but his credibility is shot at this point) and was ready willing and able to take another $250.00 for a water valve i didnt need. (Those valves are available on amazon for anywhere bw $25-$90 and some of them get great reviews) If i had said yes, the ice maker still would not have worked and god only knows how much more money he wouldve tried to take from me after that until finally realizing wires were cut. Based on other reviews ive read this seems to be a pattern with him and probably done by design to make more $$$ STAY AWAY!!!

    had issue with my theramdor fridge , contacted stark they came within hour . assessed the issue and…read moresaid he needs to look into the issue and what the repair would entail . after some back and forth he was honest and upfront that the fix for this high end fridge was a little more then he wanted to take on bc of the locatiion of problem and what would be needed to secure fridge while being repaired! refunded my service call and suggested to contact manufacturer and let them advise! that's what i did and could not be impressed with honesty , transparency they exhibited snd still will be my first call for any appliance issue . since i have to believe if they can fix they will !

    Universe Home Services - Dangling cover, plug left on top. Complete lack of care.

    Universe Home Services

    (186 reviews)

    Once again had my twice a year tuneup with Universe. James stopped by to check on my CAC a few days…read moreago. He was, as all Universe technicians are, both professional and competent. I'm very glad to this company by my side.

    Over the weekend, my heater failed, and because I had previously used Universal Home Services, I…read morecalled them again in good faith, expecting honesty and fair treatment. Instead, I was met with a shocking display of greed and predatory pricing that the public absolutely deserves to know about. The technician diagnosed the issue as a faulty circuit board. When I asked for the repair cost, I was told it would be $1,100 for the part alone, plus additional labor charges. My eyes nearly popped out of my head. Something felt off, so I did my own research while the tech was still here, and I discovered the exact same part retails for approximately $170. That's not a markup, that's exploitation. I confronted the technician about the outrageous price and immediately declined the service. I fully understand companies need to make profit, and I respect the value of skilled labor. But charging nearly seven times the cost of a part, without transparency, justification, or any attempt at fairness, is pure greed. It is taking advantage of homeowners who trust them and who may not know any better. I am deeply disappointed. I did not expect a company I once trusted to operate under such misleading practices, essentially offering service wrapped in sheep's clothing while preying on urgent situations. To anyone reading this: be cautious. Do your homework before agreeing to any repair with Universal Home Services. Compare prices, verify part costs, and question anything that seems excessive. No homeowner should be blindsided the way I was.

    Reliable Appliance - homeappliancerepair - Updated May 2026

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