1. MV Appliance Service

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    MV Appliance Service

    5.0 (1 review)
    Open • 8:00 am - 8:00 pm

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    1 year ago

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    Stark Appliance Repair

    Stark Appliance Repair

    (18 reviews)

    called stark (mike) about an ice maker on my fridge that was not working. i mentioned that there…read morewas ice in the tray but it didnt flip. Mike felt with confidence that the ice maker was broken and needed to be replaced. he quoted me $375.00 for the part and labor to swap. i agreed. this was all over the phone. a survey/diagnostic test was not performed. roughly a week later he swapped the ice maker and told my wife to give it about an hour or so and to update him whether its working or not. (my wife made the mistake of paying him the balance of the money owed before confirming the ice maker worked. shame on her). the ice maker was still not working. he decided to order another ice maker which he did and swapped it out a few days later. He left and said to let him know if it works after an hour or 2. the ice maker still did not work. this was on a saturday. he said he would try to swing by on monday to see whats going on. he didnt come by monday. i sent a follow up text on wednesday. no response. i followed up again on friday and without ever coming back to perform any sort of diagnostic tests, he says i need a water inlet valve and that was going to cost me $250.00. I pushed back on the extra charges and questioned why he didnt tell me from the beginning that i might need other parts to fix it and that i would be charged for it. He ignored that question. He kept insisting that the valve was the next step and if that didnt work a control board was next. I said i needed to have a convo with him before moving forward with anything. That was on a friday roughly 3 weeks later after our initial convo. Never heard from him after that. That weekend i spent a couple hours on youtube and learned that one common reason for icemakers to fail was due to cut wires at the bottom of the fridge where the door hinge meets the fridge (shout out to bearded appliance repair). Bought $30 worth of materials from home depot and i was able to repair the wires myself and the ice maker was fixed. Mike took $375.00 of my $$$ for an icemaker i didnt need (he swears mine was cracked but his credibility is shot at this point) and was ready willing and able to take another $250.00 for a water valve i didnt need. (Those valves are available on amazon for anywhere bw $25-$90 and some of them get great reviews) If i had said yes, the ice maker still would not have worked and god only knows how much more money he wouldve tried to take from me after that until finally realizing wires were cut. Based on other reviews ive read this seems to be a pattern with him and probably done by design to make more $$$ STAY AWAY!!!

    Lets start with the non professional attitude. I had service done and still had a problem with my…read morerefrigerator. By the way his diagnosis was wrong the first and second time. Called stark to let them know and was hung up on after him yelling at me to send him my info when he had it and was reading to me what service he did. Unprofessional, waste of money, not helpful. Wouldn't recommend.

    Reliable Appliance

    Reliable Appliance

    (1 review)

    This is the worst appliance repair co. I have ever used. Just to come see the problem they charge u…read more$120. Then they upcharged astronomically for a refrigerator part. I looked on Amazon and it ranged from $14 - 29. They charged me 386 total ($165 for part). Didn't fix the problem. My fridge never got cold enough for food safe. He had to come back two more times. Second time refrigerator just stopped working and I lost everything in my freezer. He tried to say it was my outlets and call my electrician. I did and he charged me $50 for the visit to tell me that the gfi outlets were perfect, and that they clicked off every time I was plugging in only the fridge. The fridge was shot. Called to tell John this and his receptionist said he would give me half of the money back. I thought that was a horrible deal, because now i am out a ton of money and food and need a new fridge but I agreed. She says his wife writes the checks. It took her almost one month to send me a check. I called 3x a week to ask where it was! Always got the run around no one ever calls me back when they say they will! When I received the check it was only for $165 for the part , not the $193 which would be half back like I was promised. Now I am calling daily to see where the rest of the money is. Getting the same run around and no response or call back. This is a horrible unprofessional company who upcharges for parts because they know that people will do it because they don't want to be stuck with the $120 charge if you don't go ahead with they're service. I am still dealing with this in august and they came beginning of June! Once they have the money they don't care. But they say they guarantee they're work ! My fridge was garbage and is long gone. And I have $221 + the $50 charge from my electrician less to spend on a new fridge!!! Beware!! Use a different company!!

    From the owner: We Specialize in all major appliance repair we have most parts in stock on the truck and can fix…read moreyour machine the same day.

    MV Appliance Service - homeappliancerepair - Updated October 2026

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