I sent this email, called, went in person to talk with owner with no result... so here goes:…read more Hello, My name is XXXXXX, and I spoke to you on the phone regarding the unprofessional and unacceptable experience I had yesterday. I have been to your "spa" about a dozen times. I usually enjoy the massage, but I have never enjoyed the experience. It is always loud, door bells, people talking in the foyer or on the phone, and employees talking loud in the hallway. Many times my massage therapists have left the room, or opened the door to talk to other employees. I have twice left positive reviews because of the massage results only. Out of kindness and wanting to support a small business, I did not complain about the noise. I stopped going because it was NEVER a spa experience (meaning quiet, relaxing, and pampering). For the same cost, I can get both a good massage, and a relaxing experience. You are close to my house, and do not need appointments so I decided to give you another try yesterday. You were unloading supplies from a van when I arrived and I decided to wait until you were done before entering, thinking it would be quieter if you were done with that task. This time I brought headphones to drown out any noise, but I could not get them to work. I asked for a 90 minute massage and was put with Coco. I was rushed into a room. A man also started his massage across the hall around the same time. My massage start3ed around 945. The door was left ajar by Coco and that is uncomfortable when I am nearly naked and a man is across the hall. Shortly after the massage began I heard the door bell and a man asking for a massage. I am not sure if he was in a room or not, but suddenly female employees started yelling in the hallway right outside the doors between me and the man across the hall. This went on for several minutes. Coco opened the door and yelled at the women. She closed the door and the yelling continued. Coco yelled again this time while she was massaging me and right above my head. I jumped. The yelling continued. Coco opened the door a second time and yelled. Their shouting continued again. Finally I yelled "Hey, I am trying to relax in here!!!!!" and they went back into the back room and after a few minutes quieted down. Coco was clearly stressed asking dozens of times if I liked the massage. I never relaxed the entire time. I called you and shared my complaints. I should not have had to pay for that experience, yet I was charged full price. I wanted to tip Coco, and that is all it should have been. I am asking for you to credit the cost of massage. The tip can stay. If you will not do that, I will edit both my previous reviews, and add this email to a third. As much as I want to support a small business, I will not feel right by sending anyone else there. This needs to be addressed. I expect a "wellness spa" to be exactly that... a spa. Please call me and let me know how we can process a credit or otherwise resolve this issue.

I have been here a handful of times and the massages are OK, not great. Took my adult son here for…read morea massage this morning and the lady fell asleep twice. He could hear her snoring. At one point she was working on his arm and started massage the table. Unfortunately he didn't tell me this until after I paid and we were in the car. I went back in tov complain to the "owner" she just yelled at the lady (not in english) and told me that next time he will get a different person. I told her that we paid a lot of money for a bad massage and we will not be coming back. She just shrugged. Didn't offer money back or anything to make up for it. We will NOT go back there.

As previously stated, Tina is great! She has a super positive attitude, she was a little giggly,…read moreAND she gave a great massage. Parking is convenient and the space was OK. I am overdue to go back to see her!

First time I ever had a massage. Im skeptical about massage people and chiropractors. She did…read moregreat. I'm looking forward to going again. Thank you.

If I could give Rose MORE than 5 stars, I would...she is truly amazing!!! Best massage therapist…read moreI've ever had! If you still haven't had a massage from Rose, you're missing out. If you have, you're more than likely going to be a very happy repeat customer.

One of the best massage I had. Rose listened to your input and focus the area that you need work…read moreon. She has a monthly subscription which is very reasonable price at $75.

We were supposed to have a couples massage today with a Groupon. My boyfriend called to confirm as…read morerequested and they said they didn't have our appointment scheduled and booked someone else during our time...needless to say zero stars do not give these people your business

I just flew into town and Linda got me in right away! It was phenomenal and I appreciate…read moreeverything! Thank you!

Angela is the best it's always nice to come back and get a massage from her thanks angelaread more

Fantastic massage. Really good listener to get the right amount of pressure. It was the perfect…read morebalance of relaxation and deep tissue that I was looking for.

Professional from the start. I have chronic low back pain, hey listen so I can get maximum results…read more I haven't felt this good in years. Thanks

Cindy is the best! Very hard worker, I have arthritis in my back and am always stiff and sore but…read moreshe always gives me the right pressure where I need it. Very clean and professional building as well.

I needed a massage and love that you can call and get in same day…read more The massage was awesome - a mix of everything - hot stone, stretching, deep tissue. Loved it! Friendly ladies. Clean environment. Fair price. Water bottle given at the end. Free parking

I was a bit nervous about trying this spot after I could get in so easily. I had called expecting…read moreto get an appointment a week out but they fit me in that day! For the value I thought it was worthwhile especially with how easily they could fit you into the schedule. I felt a bit badly that it seemed like the woman giving the massages was also handling the front desk, but she had smooth system that worked our pretty well. When she finished with the last person showed me my room and then went back out to finish their payment. I thought the pressure and style was good for what I requested. I said I was ok with deep tissue, but I think she went a bit lighter it being my first time there. I thought it a bit odd that they didn't do any questions initially, but I also know most masseuse's can tell what your body needs so I usually leave it up to them to work on what needs to be done. Though I thought she went light on me, I had my typical response of being a bit sore the next day, but I just kept hydrating and moving. Overall I had a positive experience though it wasn't exactly what I'd expected.

If you are looking for a cost effective no frills massage this is the place…read more Plenty of parking as it's part of a strip mall. Staff was friendly even though there was a bit of a language barrier with some staff members. This is for getting all those knots and sore spots out and not for a spa session. We felt they did a great job for what you are getting at the price you pay.

Book this place if you want a proper massage to get all your kinks and knots out not just a…read morerelaxing Swedish massage Jeff was really good for a full body 60min massage- as a first timer here I wasn't sure what to expect as I'm used to the whole spa experience with the robe and aromatherapy etc, but I was super happy and felt refreshed afterwards as they really work hard to release the tension Inside is very small , clean no frills, small massage chairs separated by long curtains for privacy- they do have the spa music playing for relaxation Everyone we encountered was friendly, it's super easy to get an appointment here, I got one the next day after I called , they also have convenient hours You absolutely cannot beat the price here for an hour massage- I will become a repeat customer and bonus it's close to me Parking- plenty as located in a strip mall