Many beds to choose from . The service was great…read more Saul was very professional and helpful. Going to recommend my family and friend .

This was hands down the best mattress shopping experience I've ever had. Zack helped us, and he was…read moreknowledgeable, patient, and genuinely honest. He walked us through the different types of foams, springs, and covers, and explained what actually matters (and what doesn't). He knew a lot about the recent changes in the mattress industry. You can try any of the online brands. If they don't have a model, they can get a twin for you to try out. There was also zero pressure or upselling, just thoughtful advice. We ended up buying their in-house brand, which feels comfortably soft but still supportive. When my husband moves, my side doesn't turn into a slope (great partner isolation!). We also spent much less than we expected and left feeling really good about supporting a local business.

I recently purchased a mattress for my guest room. Richard was extremely helpful. He even helped me…read moremove my Peloton out of the room during delivery. My guests have been happy with the mattress. I will definitely come back here for a mattress again. It was nice supporting a family business, he was patient with all my questions, and I didn't even feel pressure to purchase right away.

We switched to a king-size bed after having our baby, and Mattress Stop made the whole experience…read moreso easy! We got 50% discount! The delivery was smooth, the bed is incredibly comfortable, and we're very happy with our purchase. Highly recommend!

Julio was great. Good experience and excited to bring home such a nice mattress. Thank you!read more

I'm so happy with my purchase! This mattress is extremely comfortable and has made such a big…read moredifference in my sleep. I honestly haven't slept this well in a long time. Since buying it, I've been getting the most peaceful and restful sleep. The quality is amazing and you can really feel the difference. I've already been recommending this mattress company to everyone I know. If you're thinking about buying one, definitely do it -- you'll sleep so peacefully! Thank you Dray!!! Amazing employee !

I'm a chiropractor, and over the course of my career I've gone through a lot of mattresses and…read moredealt with more mattress companies than I can count. Some have been good, most have been just okay, and a few have been downright bad. But let me tell you--I've never experienced anything like Custom Comfort Mattress. I met the owner, Gary Schiller, at a seminar last year and told him about my ongoing struggle to find a mattress that was actually firm enough for me. I've literally slept on board-like mattresses in the past. I asked if I could come in and see what made his store different. I went to the West Hollywood location, and honestly, it blew me away. Gary has an entire section of cut-open mattresses--his and competitors'--so you can actually see what's inside. And what I saw was... pretty shocking. Many of the so-called "high-end" mattresses (the ones costing $5,000+) were filled with cheap foam and glue. A lot of them won't last more than a couple of years before sagging. And don't even get me started on the "bed-in-a-box" models--mostly foam, no real support, and almost all one-sided, so you can't flip them. We spent about 45 minutes going through everything. I asked a lot of questions, and Gary was incredibly knowledgeable and transparent. His mattresses are the real deal--steel coils, cotton, no junk foam, no toxic glues. The toppers are made from organic cotton and natural rubber sourced from actual trees. You can feel the difference immediately. I ended up returning my previous mattress and getting the firmest model they offer with a #4 topper--and it's hands down the best bed I've ever owned. The best part? Their mattresses are flippable. That alone is almost unheard of in this industry anymore. When it eventually wears down, I can just flip it and extend its life. That's huge. I know this might sound like a commercial, but the truth is I haven't felt comfortable referring my patients to a mattress store in years. That changes now--I'll be sending people here without hesitation. They already have 5 stars on Yelp, but from me, it's a million. They also offer a wide range of pricing--from around $1,500 to high-end options--so there's something for everyone. And yes, they even have a massive 10x12 bed in the showroom, which is worth seeing on its own. Everyone there was great, and another big plus: they don't work on commission, so there's no pressure to upsell you into something you don't need. If you're in the market for a new mattress--and honestly, you probably are--do yourself a favor and check out Custom Comfort Mattress. You'll have a completely different experience than any other mattress store.

Just bought full mattress No pressure…read moreGreat showroom Craig and team know their stuff. 5 stars

Oh what a wonderful place to treat myself to an incredible bed!…read more From the moment I walked in (with my walke), needless to say its handicap accessible, I was treated like a special person. Brad was so open and well versed on all the beds, headboards, types of firmness, etc. I had never selected a bed that would be hand made for me. It was exciting! I chose the style, color, if I wanted storage and what type. This was an investment for me with a 30 year warranty, yes 30 years! People spend a lot of money on cars and spend very little time in their car compared to the amount of time they spend in bed. This bed supports my ankle, calves and under my knees. After a catastrophic fall and hip surgery my Vispring bed is like magic. No more stiff back or neck upon waking up, I get the most peaceful luxurious rest. And I live in the middle of the city on a busy street! I highly recommend investing your time to look at a Vispring bed and then invest your money on yourself and purchase i!! Happy relaxing and sleeping

Most regrettable purchase in my entire life. I can't believe I paid this much money for the worst…read moremattress ever. Dig deeper into the online reviews before you buy one. Ours sagged within days of sleeping on it. We followed all the flipping and rotating instructions to a T. We're now at the point where we fill the low spots with shredded foam and will likely buy a new mattress within a year. They are aware of these problems yet still continue to sell these mattresses. Read the reviews online and everyone says the same thing, horrible sagging and terrible back problems. We now see an acupuncturist regularly for back pain.

Omg these guys are seriously the nicest and most accommodating mattresses shop in LA. And I've…read moredealt with a LOT bc I have orthopedic issues and spend a lot of time in bed so I not only need a good mattress but I have to replace mine more frequently. I've worked w them a few times now and they are consistently courteous, resourceful and very fair on price and their policies. They are also easy to communicate with and their delivery ppl are super helpful and friendly too. It's rare in this town! I highly recommend and will definitely be back.

My boyfriend and I have visited both of their locations as they are both so convenient to West LA…read moreNeighborhoods. John and Sean really know their mattresses, they were extremely patient, and most importantly, weren't too pushy or "salesy" which didn't push us away. I would recommend anyone to visit their stores and I loved supporting the family business. Sean even matched prices, and hooked us up with some other deals.

The staff here is amazing I love him so much…read moreWith tons of patience With tons of explanations I think I finally landed on my dream mattress I ll call him top sales

I had a five-star experience with Sharon last month. She taught me so much about this industry and…read moretreated me like royalty. Once you try this, you'll never go back.

I honestly think this has been one of the best mattress buying experiences I've ever had…read more My daughter and I initially went into Sit 'n Sleep over Memorial Day weekend assuming they would have a great selection and plenty of salespeople available to help. Ironically, there seemed to be more salespeople than customers, yet after 15 minutes, no one actually dedicated time to assisting us. Several people said they were "busy" but would be with us shortly, so we eventually walked out. I remembered visiting LA Mattress previously and specifically working with Elyse, who was incredibly knowledgeable, helpful, and genuinely felt more like a consultant than someone trying to sell me a mattress. This experience completely reinforced that impression. Elyse made the entire process comfortable, informative, and stress free. No pressure, just honest guidance and expertise. You can tell they truly care about helping customers find the right fit. I would absolutely recommend LA Mattress to anyone looking for a mattress. They're knowledgeable, professional, and refreshingly chill at the same time. It really doesn't get better than that.

Great!!! Best mattress shop in LA…read more They care their customers!!! I purchased 2 mattresses from them and they helped me with the warranty. This is the best place to get a good mattress

Mike Strand was an absolute blessing. I walked in frustrated looking for an adjustable bed & walked…read moreout feeling like a family. If you are in need of a bed you must go and see Mike. He is very informative and will find what you want so when you walk out you are happy & confident with your purchase. Thank You Mike....

Their "Beat Anyone's Advertised Price" Guarantee Is Full of Loopholes…read more I contacted Sit 'n Sleep about purchasing a queen-size Nectar Premier Hybrid mattress. Sit 'n Sleep repeatedly advertises that they will beat anyone's advertised price or your mattress is free. That sounds like a straightforward promise, and it was one of the main reasons I gave them the opportunity to earn my business. I presented two substantially lower advertised prices for the same mattress. Best Buy Furniture listed the queen Nectar Premier Hybrid for $929, with an additional 5% discount using code BESTBUY5, bringing the price down to approximately $882.55 before tax. Best Buy Furniture also identifies itself as an authorized Nectar retailer. I then found an even lower advertisement from Mattress Store San Diego for a queen Nectar Premier Hybrid at $788. The listing identified the mattress by name, size and hybrid construction and stated that it was available for local San Diego delivery. As soon as the Sit 'n Sleep representative heard the $788 price, they quickly refused to match it. I was told that the competitor was outside their "approved dealer" list. There seemed to be no serious attempt to verify whether the mattress was new, in stock or otherwise identical. The advertised price was apparently disqualified simply because Sit 'n Sleep did not consider the retailer an approved competitor. That is a major restriction that isn't emphasized nearly as prominently as the company's bold promise. "We'll beat anyone's advertised price" apparently doesn't mean anyone it means only the selected retailers, locations and advertisements that Sit 'n Sleep chooses to recognize. If the company can exclude a competitor whenever the price is too difficult to beat, the guarantee offers customers very little meaningful protection. I understand reasonable requirements, such as confirming the same model, size, condition and availability. However, if the guarantee only applies to certain authorized competitors, geographic areas, warranty arrangements or other undisclosed conditions, Sit 'n Sleep should state those restrictions just as clearly and prominently as "beat anyone's advertised price or your mattress is free." I was ready to purchase this mattress from Sit 'n Sleep if they honored the promise used to advertise their business. Instead, the experience made the guarantee feel like a marketing slogan filled with convenient loopholes. Customers should ask for every condition in writing before believing or relying on this advertisement. I left disappointed and with considerably less trust in the company.

I recently experienced exceptional custom service from Ryan Hanford at the Santa Monica store. He…read morewas personable, attentive and well informed. I had an exchange of a mattress and he made the process seamless. So refreshing to see great customer service!

The staff and store in Santa Monica is great. Though if you are looking for a California king…read moremattress they only have 2 on display so you can test your mattress firmness on any queen size and get that in a California King. Here was my problem re: delivery. They are super paranoid re: bed bugs. I had them fumigated years ago but even if they find one teeny dead one they will not deliver or haul away the old mattress. If the new mattress has a plastic wrapping they will deliver it inside but you have to get rid of the old one yourself. For me it cost me $190 for a hauling service. But I suppose they'll "match any price or your mattress is free!"