Walking into the store in Pererborough, Ontario, I was in need of a new outfit for a special occasion.
I'd come from work and still in work attire. I was not greeted when I entered by the two sales ladies that were standing at the counter talking. One just looked my way and carried in the conversation about another woman loudly.
I walked slowly around the entire store, perhaps 20 minutes of time elapsed.
They conversed with each other the while time.
I'm 40+ , looking for something that complimented my figure and didn't age me and I had questions and no knowledge of where to start.
I left overwhelmed and uncomfortable.
I am an approachable person, working class and was made to feel as if I didn't belong in the store.
The worst customer service.
I went home, and I shopped online.
Not at reitmans sadly.
Something that should have been a good experience that boosted my confidence and made me feel seen, resulted in disappointment. read more