1. Reid's Service Center

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Oxford, ME

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Reid's Service Center

1.0 (1 review)

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3 years ago

Beware of no return policy. I would have bought same product at box store if I had known.

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Maine-Ly Small Engines

Maine-Ly Small Engines

(7 reviews)

I took my 8 year old trimmer in for a tuneup after it failed to start this spring. I got the call a…read morecouple of days later telling me it would need a new carb and other parts, totaling $150. I said fine as a new cheap one would be about the same. I got there and was pleasantly surprised that the total came to $125. Good start. I got home and used it for about 2 hours and it completely quit, no start, nothing. I took it back and after a couple of days got the call that the trimmer was dead. Over the phone, they offered to credit me the $125 toward a new one if I would stop in. All of this sounded like a scam and I figured I was in for a fight. I was ready for battle as I entered the shop. We talked about the old trimmer and I explained that I have a rototiller attachment and that a new trimmer would need to be able to use it as well. That limited my choices, ruling out the pricey new trimmers on the wall. The gentleman offered a very similar used model to my old trimmer they had taken in as a trade-in, no charge, and even said I should take my old trimmer with me for parts in the future. He even threw in some 2 stroke gas to make sure the trimmer ran well. Was all of this ideal, no. Did this small shop go above and beyond to help out a new (and future) customer, absolutely! If this trimmer gets me another year or two of use I'll be happy and I'll return a satisfied customer.

Called ahead to schedule tune up and mulcher blade (3) replacements for riding mower. I provided…read moremodel and serial number during that call to make sure they would have parts needed for Husqvarna. They assured me that they don't pick mower up until they are ready to work on it. It was running fine but just wanted annual tune up and blades and I wanted to keep my lawn mowed until they were ready to do the work. Three weeks later and excuse after excuse I got my mower back only after going in to complain. You would think for a tune-up and mulching blades that added up to $442.56 that they would have cleaned they old grass clogging up under the mower deck! Not impressed with service or attention to detail.

Reid's Service Center - farmequipmentrepair - Updated November 2026

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