Carlos was excellent - showed up on time, super professional, and didn't even charge me for a job…read morethat he completed perfectly. Highly recommended!

EDIT: I changed my review from 5 stars to 3 I made it clear…read morethat this was an emergency. Ram was very nice to talk to, but the problem is - I made it CRYSTAL CLEAR that we needed a second opinion THIS WEEKEND, before HOA comes back on Monday and seals up the walls. Ram made it sound like a plumber would be easily available, so I stopped looking for other plumbers to come out and give us that second opinion. Well, it's Sunday late afternoon, and when I called back, the person I spoke with this time said they're really booked up and Ram should NOT have given that expectation. This is so f-ed. If I had known they were not available, I would've had more realistic expectations and looked for other plumbers to come out instead. In the future, please give REALISTIC expectations even if it's negative. People build their schedules/planning around what you say! It would've been much more helpful if he straight up told me their schedule looks busy, so if I want someone for the weekend, I should try another company, because then I can actually work with that info. ************************************* Original review: We're dealing with a complicated water leak in a high rise condo and I have so many questions! Even without actually hiring them (yet?), RAM was patient and spoke with me for ages, answering all my questions. That alone is stellar customer service, as some of the other calls I made have felt a bit rushed (I don't blame them, everyone is busy and I'm not a customer yet). But his kindness and knowledgeable answers have given me a strong first impression of this company. I also appreciate the free estimate they offered. Plumbing issues are stressful, and it's nice to speak with someone who's professional, knowledgeable, and kind.

Ryan came out promptly within the pre-arranged window of time to investigate our toilet, which was…read moreburping intermittently following some recent water shutoffs in our building. He inspected it thoroughly and determined that there was no issue - most likely some air in the pipes following the shutoffs and resulting plumbing work. On that basis, he didn't charge us for the inspection. I was also really impressed with the safety precautions the company took. Before our appointment window, they texted me a picture of Ryan so I could be sure of who I was letting into my home. They also checked whether we had any pets during the initial booking call, to avoid sending a plumber who might be allergic. These are fairly small things, but they did a lot for our peace of mind. All in all, we were impressed, and would happily call on Discount Plumbing again for future needs.

I was very disappointed with this company. I thought, incorrectly, that the would be cheaper than…read moreothers. First, they took two days to get back to me on a problem that was on-going (toilet would not stop running) When they did, they sent a techniciant (Lazlo) who was curt and tried to upsale me. For example : He said it would tak $600 to fix, and when I asked him how much to just replace the toilet, he said $1300. Money is tight, and he showed no empathy in that regard. He told me he would need to be paid immediately, rather than sending me an invoice. And he was not friendly, or particulary sympathic to the cost I may be facing. He said he had to pull out the toilet to repair it, and the labor of that and replacing it would be a lot of money. I let him go, and called Advanced plumbing. They were here in a matter of hours (vs the two day wait from Discount) , came and fixed the problem without pulling out the toilet, to a total charge of $300. I've learned over time that a lot of these guys are trying to scam you and run up the bill. My advice is to shop around, and certainly don't deal with a serviceman who is less than professional, trying to increase your spending, and generally gives you a bad impression. Obviously, Discount plumbine (a misnomer) is off my list.

Outstanding Experience with Fast Response Plumbing…read more I contacted seven different companies to get estimates for replacing my sewer line and house trap, and from the very first conversation with Tim, I had a great feeling about Fast Response Plumbing. After speaking with him and researching reviews on Yelp, it became clear that this is one of the top plumbing companies in San Francisco for this type of work. Not only were their prices competitive, but I also saved thousands of dollars compared to some of the other estimates I received. Customer feedback played a major role in my decision. While a few other companies on Yelp appeared to have similar ratings at first glance, a closer inspection revealed many reviews (sometimes hundreds) were filtered or removed and not counted. That raised concerns about the authenticity of their ratings. In contrast, Fast Response Plumbing's reviews appeared genuine and consistent, which gave me even more confidence in choosing them. I'm extremely happy with the results. Every aspect of the project exceeded my expectations: * Competitive and fair pricing * Excellent communication throughout the entire process * Smooth permit handling with no issues * Expert concrete restoration after the excavation work * Outstanding craftsmanship and attention to detail One thing that particularly impressed me was that they installed a 5-inch sewer trap instead of simply replacing the existing 4-inch trap. That thoughtful upgrade will make any future servicing much easier and demonstrates their commitment to doing the job right rather than just meeting the minimum requirements. They also made payment easy by allowing online credit card payments, which was a nice convenience. Honestly, I struggle to think of anything they could have done better. From start to finish, the team was professional, responsive, skilled, and genuinely committed to delivering quality work. They went above and beyond every step of the way. If you're looking for a trustworthy plumbing company in San Francisco for sewer line or house trap replacement, I highly recommend Fast Response Plumbing. Thank you to Tim and the entire team for a job exceptionally well done!

Fast Response Plumbing did an incredible job with my sewer line repair in San Francisco. We decided…read moreto get a lot of bids for this project. Theirs came in at a very reasonable rate, and most importantly, they had capacity to start as soon as possible because we had an urgent sewer line failure. When I called, I believe I came into contact with the owner. I explained to him the scope of the job, and I even told him that he probably doesn't need to send a plumber out because, at this point, we are just comparing costs and I even hinted that we were desperate to get started as soon as possible based on what was told to us by the other plumbers that came out. The owner told me that he'd send a plumber out anyway to do their own scope, since other plumbers may have not been consistent, he could have very easily taken advantage of my desperation in this time, but he didn't David was the only plumber out of the many bids we got who actually called us out and showed us what was on the camera, and explained to us what was happening underneath our house. Within 24 hours, he got the quote back to us. Again, he knew it was an emergency, so the turnaround was great! He came out with a nicely staffed crew. Within a few days, our floor was jackhammered, there was a mound of dirt in our garage, and within the next few days, they connected our sewer line, so we were only without water for a few hours at most. The sewer line installation passed city inspection (SF) the first time. the dirt was quickly backfilled, with concrete poured on top. From a little over a week to the initial consultation, we had a perfectly working sewer line, and we were able to park in our driveway. they were very neat after they completed their job, and they even cleaned out our garage where all the backfill dirt was being stored. I highly recommend them for your sewer repairs, and they will be our new plumber going forward.

Two more projects and two more successes…read more First was a small repair in SF some time ago...a leaking cast iron pipe and WC installation. More recent a sewer lateral installation...Atlas was the lowest of three estimates and given prior experiences I contracted with them. They included permitting costs in the estimate which another contender elected not to...a bit odd that. But anyhow, in a few days all was done. RENEWAL.

Pros: Came same day within an hour…read moreFixed the core issue within 30-45 minutes Cons: Felt fleeced. Was asked to change the faucet for 850, I pushed back and just asked for the angle stop to be changed Expensive for the work and time

Johnny from Citywide Plumbing did an excellent job connecting our new refrigerator to the water…read moreline. The installation was a little challenging because the water source was in the garage below the kitchen, but he carefully planned the route, completed the work professionally, and left everything neat and clean. He was knowledgeable, courteous, and took the time to explain what he was doing and answer my questions. The refrigerator water dispenser and ice maker are working perfectly, and the finished installation looks great. I appreciate the quality workmanship and would definitely recommend Johnny and Citywide Plumbing to anyone needing plumbing services.

We had three plumbing tasks to check-off: add a utility sink somewhere in the garage, add a second…read morespigot for the back-half of the yard, and replace the p-trap in the kitchen sink. For all three, Johnny offered options with advantages and disadvantages of each, and let us choose which was best for us. All three tasks were done quickly, and at a high-degree of quality -- and all three were clean after the work. (Actually, he left the floor of the half-bath in the garage where the utility sink ended up *cleaner* than it was when he started!) Absolutely would recommend, and would call Citywide Plumbing again for any new plumbing projects around the house

For the first time in 33 years our sewer backed up this week. We didn't recognize what was going on…read morefor a couple days so by the time we understood we had a problem the blockage was solid. I called Precision because of the Yelp ratings, and I am glad I did. From the start they were quick, professional, understood the problem, and excellent at fixing it. The woman scheduled Raymond to come by sometime between two and five hours from my call. About an hour and a half from my call he phoned to tell me he was enroute and he arrived 20 minutes later. That was blessedly fast! Ray's approach was logical and skilled. He first tried a cable rooting but eventually wound up having to come inside the garage and hydrojetting the clog. All along he explained what he was doing and why he needed to try another approach. He was informative, friendly, professional, AND got the sewer unclogged! Our problem was completely solved in just a few hours after we first contacted Precision. Thank you!

Our center has been having backyard sewer issues (older pipes) and Precision Rooter & Drain have…read morebeen able to help us whenever it gets back up. The staff respond quickly, are able to explain what the issue is, and give clear plans/explanation on how help address it. There are also able to give a quote based on the service and do honor their warranty if something is needed (based on experience). I think it's a good value and like the fact that we're supporting a local business. Additionally Evelyn from customer service and Mario are very professional and take the time to listen to what is needed. Would recommend to others. Thank you Precision Rooter & Drain.

I asked them to come check for a shower leak. They came within an hour. They were very helpful…read moreand honest.

This company is a total scam. I found them through a Google ad and was interested in their camera…read morepipe inspection service, which was advertised on their website for $65. Before scheduling, I called to confirm the price, and the person I spoke with also stated that the inspection would cost $65. However, when the technician arrived, I was told the price was actually $190. The advertised price and the quoted price over the phone did not match what I was charged on-site. Based on my experience, I would avoid this business and make sure to get all pricing in writing before scheduling any service.

Had a plaster ceiling collapse in one of our closets. Yevgeny and Valery responded and provided…read moreexcellent work. They provided me with additional options: increase storage, run electrical or install lighting - all with the intention of improving the area, but without pressure to do so. Yevgeny has done work for me for over a decade, including plumbing/sewage, electrical and now drywall. Never had an issue with the quality. Due to the quality of the work done and the friendliness and honesty involved in our dealings I have not sought out other companies to do the work, so I cannot address comparable cost to other contractors - but the value of the work has been great. But if you need great work done by an honest and reputable team, Yevgeny and Valery are the ones to call.

Needed a plumber to help remove the old toilet fill valve and replace it with a new one. Most…read moreplumbers were busy on a rainy Sunday. I called General SF and spoke to Yevgeny. He told me he could not get to my house until approximately 9:00 pm. He was very professional and even tried to help me for free, when he asked me to text him a picture of the fill valve. Unfortunately, his suggestion didn't work, so I needed him to come in person. When he arrived, he impressed me when he removed his shoes without being asked. I wasn't going to ask him to remove his shoes, as there was a water leak and the floor was just recently mopped. He replaced the fill valve effortlessly. I looked at my son, as we were struggling with removing the old fill valve. Leave it to a professional. He cleaned up the job area and I was charged a reasonable price. I would recommend this business without reservations.

Jake arrived to do an initial consult to determine what parts potentially needed to be ordered to…read morerepair my faucet. He set expectations well and said he couldn't be 100% certain, but he would start with the least invasive solution, order the part, and we could schedule the actual repair when the part arrived. He also let me know what I needed to do to prep for the future repair, which was helpful. I was contacted to schedule repair when the part arrived a few weeks later. Jake arrived promptly at the scheduled window, shut off my water supply for me, replaced the part, and set expectations that I could possibly see the issue again because without going more invasive, it's not entirely possible to determine the root cause, which made sense for a plumbing issue. He was clean, finished in less than an hour, and also sent pictures of the WIP while he was repairing. I appreciated the promptness, professionalism, and transparency.

Jake Hankins from Handyman Heroes installed a Murphy bed for us and did a really solid job. That…read morething is heavy and awkward to maneuver, and Jake (along with his teammate) hauled the frame through our back area, assembled it, and anchored it securely to the wall. You could tell he knew exactly what he was doing. A few small things got dinged up along the way, on the wall and an outdoor stair, but the team's been proactive about making it right, which counts for a lot in my book. Would recommend Jake for anyone needing furniture installation that requires some real muscle and precision. We'd call on him again for future fixes.

My go-to plumbers in the city. (We had an old house and needed repairs and new stuff installed…read morepretty regularly.) Isaac and Phil were buttoned up and always got it done. Not the cheapest plumbers mind you but hot water heaters, toilets, showers, these are not things you wanna try to cut costs on. Ain't worth it. For ten years we used Lutz and never ever had an issue with their work. Professional. Quality. Friendly. Then we moved to the 'burbs. I'd kill for the north-bay "Lutz!"

Great experience with Edwin from Lutz plumbing. He was knowledgeable and answered all my (numerous)…read morequestions. I was impressed by his high standards for the quality of work.