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Rehabilitation Today

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - Rehabilitation Today

Physical therapy

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3 years ago

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Southern Tier Primary Care

Southern Tier Primary Care

(3 reviews)

My last appointment was canceled 10 minutes before it was scheduled. Still waiting for a return…read morecall to reschedule so we can discuss bloodwork. The prior appointment was also canceled, albeit with an hours notice via voicemail. When i returned the following day at the new time i waited 45 minutes before being taken in to a room. Had to have my vitals taken 5 times before the "nurse'? decided to right them down since her lap top wasn't cooperating. This was followed by another 30 minute wait so i could speak with Jean for 10 minutes about my concerns with my medication before being ushered out as they had a full schedule. It appears to be understaffed as well as poorly scheduled and or managed.

Jean is perfectly capable to treat patients without multiple chronic conditions. Unfortunately,…read moreboth np's that were excellent and specialized in multiple chronic conditions have quit the Olean practice and Jean is the only one there. It also seems strange to me that the receptionist who quit a few months ago was called to come back. Turnover in the one year I have been coming there is just not normal, especially since you had some of the best np's I've ever had and were more knowledgeable than most doctors that have treated my conditions. The website is out of date as most of the 5 star ratings were given to the chronic care np's that are no longer there and this location can't possibly live up to the definition that's online.

Rehabilitation Today - physicaltherapy - Updated May 2026

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