This place is definitely worth checking out. These people are very talented and they don't only do a good job, they do a great job. Marvelous work girls! I had Missy do my hair and she did the best job. I have medium brown hair and she put caramel highlights in my hair and it turned out BOMB. She mentioned putting a bob in it and I turned it down because I wasn't ready for hair that short. Unfortunately, Missy is on vacation this week. But I've never got a bad hair cut from any of the girls. All the girls are really great but when Missy does it, it's like a Masterpiece Ladies and Gentlemen! Check it out! read more

This is by far the worst salon ever. I kept going back thinking - I must have just gotten someone bad as a fluke, I mean they charge so much they must be good, right!? WRONG! Over the years of returning I have had about 5 color jobs I was disappointed with and 1 that made me cry. I asked for a carmel color hair and received black. She then told me there was nothing she could do and that it would fade. I told her I would like it fixed because I asked for caramel and this was certainly not caramel. She continued to insult me, and actually laughed at me, and brought over some co-workers to laugh with her about how ridiculous it was. Then she had me sign a waver saying it wasn't her fault if something happened to my hair because I was being unreasonable. I just couldn't believe what was happening. Yes, mistakes happen in hair. And I understand that. I wasn't mad that it needed to be fixed, I just wanted it to be the color I asked for. The only part that was offensive is the way they handled the whole situation. I will never go back. I'm not one to cry over hair, it's been every color under the sun. It's the way they belittled me. :( read more

If I could give this place no stars, I absolutely would. No one showed up to my appointment but me. I waited an hr and a half to get my hair styled by someone that did not know how to do hair. My so called updo had fallen out of place by the time I reached my car in the parking lot. I was scratched, choked and burned throughout the whole time I was in the chair. I was racially offended 10 minutes into entering the establishment. Literally the worst experience I have ever had, ever! Regis Franchise should shut this place down. The BBB will be notified. One should never ever, never! Feel the way I did while I was here. You will not have a good reference/ referral from me you be sure of that. read more

I took my daughter in tonight to get her eyebrows waxed for the 1st time. First the girl told me it would be 5 minutes. I waited 10 and said i would come back. She then said she was finished and could do them. Then went to ask the only other girl there if she had time. The other worker pitched a fit and made a scene in front of the other customers. Then I was told it would be 20 minutes. We went shopping and came back an hour later. I asked the girl sitting at the front desk (doing nothing) if she had time now. She let out a big sigh, starred at the clock a minute, rolled her eyes and said "I guess". Really? You GUESS? She brought my daughter (who is 11 and has never had her eyebrows done before) over to the chair and was instantly annoyed with her. "You're going to have to put your head back unless you want wax in your eyes" she snapped. My daughter was nervous. Instead of helping her through it, she kept barking at her. "Relax your face! Close your eyes! I can't do this if you're not going to cooperate". It was ridiculous. My daughter was being very still. Trying really hard not to move. This woman was horrible. While she did do a nice job, We will not be going back. It is not hard to give good customer service. It's just not. Period. read more

We have been searching for a long time for right cut -have been everywhere! Finally found Morgan at this salon and couldn't be happier with her cuts. Highly recommend! read more

I have very thick, unruly hair, which makes moving and finding a new stylist relatively traumatizing. A friend recommended I try this place. I was hesitant because of the reviews, but given that the bad reviews were all 2+ years old, I decided to trust my girlfriend's recommendation. She was SO RIGHT - this place is the best!! I had some old, red low lights in my hair that I wanted removed (back to my natural dark hair color) and needed my hair reshaped and layered. I clicked immediately with my stylist and she was able to quickly figure out what I needed done. At the end, it was probably one of the best cuts I have ever had. My hair had amazing movement with the new layers - I felt like a model leaving. I got so many compliments on my hair. It was amazing. To top it all off, everyone there was super nice. When I get my hair cut, I want to relax and enjoy it - this salon was perfect for that. I can't recommend it highly enough. read more

It is not always busy- which can be great! I have only received compliments on my hair style and my college daughter has been pleased as well with getting exactly we she asked for! This is important. Ask for Christine, we are glad we tried this Mall salon and are on Appt. #3! We have been to many local salons and this is surprising and exactly what we needed for hair styling and price. Not quite A 5 star as overall Salon is more average. read more

The stylists are very professional and super nice. My hair was done very well and the manger lorie was a doll, very kind, talented and super professional! Definitely coming back read more

I seriously just got my hair ruined by these people. I called ahead to let them know that my hair was previously purple but I got most of it out until it was a dull blue and blonde. The lady said she could use a color remover to get the color out then bleach it and color it a shade of blonde. I went in and the lady used a 40 volume developer on my hair and bleached it to death. While my scalp was itchy she kept saying 'suck it up'. My hair turned out bright yellow and green. The lady said she would not charge us but then the manager came out and told us she was charging us full price anyway. The manager was rude to my mom and told her they did nothing wrong. I am so upset and frustrated with what just happened and they will definitely never get my money ever again. My hair is ruined and I have to spend more money to fix this mess myself. read more

ive only gotten my eyebrows waxed here .. and the couple girls who did my brows were always super friendly and chatty and made it pretty much painless(at least to me) plus its pretty reasonable 15$ for a wax. im only giving it 3 stars because the ladies at the front desk arent very friendly .. i mean wouldnt you want your receptionist to be friendly to your customers that walkin and call??? also ive walked in a few times to purchase products/nail polishes and the staff gave me dirty looks for doing this .. no joke. so now if i really want something i just pick it up when i get my brows done. all in all a good place for a brow wax .. interested in hearing any reviews about hair services if anyone wants to share! read more

I read the negative reviews, but decided to try this salon because it was convenient. Something has clearly changed for the better. I had my hair colored with highlights and also cut. The stylist took time to understand what I wanted and discussed options. She was professional and friendly and clearly knew what she was doing in both cutting and coloring my hair. I loved my cut and color and it has been as easy to take care of as she promised it would be. I met the manager before I left and she seemed truly interested in my experience at the salon. I definitely will go back. read more

Thought I'd try this salon and loved it! The staff was friendly and helpful, very professional. I got a full head of hi lights plus my base color and a cut and my hair looks amazing! My stylist was very knowledgeable and her recommendations were great! I love my new look! I definitely recommend this salon! read more

I'm a guy and I'm super picky about my hair that I've been trying to grow out. I've been having so much trouble finding a stylist and being able to explain exactly what I want and then get it! Not this time, Lorie asked me all the right questions and gave me the best haircut I've gotten since I started growing it longer! It looks great and and is long and layered but still very masculine. The only problem is I don't actually live in Pittsburgh but was travelling for an important meeting and just needed to get my hair cleaned up. I don't know if I'll ever be back but Lorie went out of her way to explain what to say and ask for the next time I go in for a cut wherever that may be. She was amazing and I can't recommend this place enough. read more