Absolutely the most impolite teller served me at this Morrow Wood Forest bank today. I initially…read morehad interest in opening an account here that quickly changed when i was at the counter with a teller who showed great disrespect with her words and actions to me and my wife. I would never want to go here again and i suggest that the staff be trained in showing humility and respect for all customers. I would not ever write a complaint however I am doing this so that others can be aware of the need for firm training or replacement. Not worth even one star.

I have not been to this location it the location on ferrington rd is awful. The customer service…read moresucks. They sit in the office which is completely glass and watch as you stand there waiting for someone to assist you. ElThe turn over rate is ridiculously high. All you need at this location is the ATM because the teller service does nothing

They suck!!!! They are absolute @$$holes! Unfortunately we used them to get a home mortgage. We had…read morea match for a better rate but we were close to close so kind of Stu k, they could have gotten the rate and they didn't. I am pissed. Don't use them. They are rotten!

When's the last time you said you loved a bank? If it's possible, I love these guys. They've made…read moremy business banking needs very easy. I never have to wait to have my phone call answered, and to hear a friendly voice (usually Landora's) on the other end answering my sometimes not-so-intelligent questions. They're always, always friendly. It's clear service with a smile is an integral work ethic for Fidelity.

Wendy told me yesterday that she will "squeeze me in" to assist me with my situation. Which she…read moredid! But, When I arrive ON TIME at 3 she walks up to me like she doesn't even remember what we discussed the day before. She also took it upon herself to write a note "reminding" herself about the appointment and put it in her desk! She first proceeds to tell me that she want be able to do everything that we discussed the day before because she has to leave at 4. But she can do one thing or I can come back tomorrow and get everything done. BUT WHY WOULD I? Its very inconvenient of you to act as if your going to HELP SOMEONE AND DONT EVEN DO IT TO YOUR FULL POTENTIAL. Everybody have emergencies but, if it was that big of an emergency you wouldnt even be in the office. Then she gets some lady to help me at 3:45pm from 3pm-3:45 she was in her office or doing other stuff and she's telling me she leaves at 4 but she could help me. Im confused . LOL This office likes to play over peoples head and waste peoples time!!! Like their time is more valuable than ours and they at work ALREADY.

rudest staff, her name was Elrica. she rolled her eyes on me went i didn't know how to choose…read moreoptions from the screen since this was my first time at Fells fargo bank

A big conglomerate commercial bank that has no interest in your success....across the board from…read morethe terrible expensive and high fees they charge to you For EVERYTHInG to how they give absolutely 0 (ZERO) customer service! Don't even waste your time !!! Do yourself a favor and go sign up for accounts iat a credit Union! You'll thank me

I went inside here for the first time the other day. Prior to then I had used the atm and been…read morepleased by being able to find parking and not having to wait long. Inside was wonderful. I had just come from visiting another bank across the street and this place was a revelation. They had 5 or 6 people working at various places behind the counter, all busily moving along and helping customers at a quick pace. When they noticed the line was growing they even asked if people were there to deposit or do quick transactions. I was, and I was in and out in under 5 minutes.

We love the people and the great service we receive at our credit union. The loan rates can't be…read morebeat and the online convenience is great!

Always have great customer service!! Open til 5pm. Never…read moreany issues. Better than the atm

An hour in line on a Tuesday afternoon to make a freaking deposit. Same as most visits. Piss poor…read moremanagement. They should be closed long ago. Only one teller and they have three people walking around with an iPad looking productive. they closed every branch within 15 miles. Jackasses.

Absolutely terrible location. ATMs never work, long wait times, it's dirty inside. The south side…read moredeserves better